墨尔本陈氏酒店 - 艺术系列 4 星

客户意见评级 (ALL 评级) 4.3/5 727 评论

墨尔本陈氏酒店 - 艺术系列 - Image 1
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墨尔本陈氏酒店 - 艺术系列 - Image 3
墨尔本陈氏酒店 - 艺术系列 - Image 4
白马路 850 号, 3128 博士山, 澳大利亚

描述

酒店其他优惠

  • 从 24 楼的泳池平台可欣赏一览无遗的中央商务区天际线美景

  • Our unique, boutique accommodation features walls adorned with art of Zhong Chen

  • 步行 5 分钟即可到达埃普沃斯私立医院和博士山医院

  • 步行即可前往联邦、州和当地政府部门

我们的客房

酒店位置

墨尔本陈氏酒店 - 艺术系列

白马路 850 号
3128 博士山
澳大利亚

GPS:-37.817567, 145.118462

电话
传真 +61 3 9131 0201

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 轮椅可通行
  • 无线网络
  • 空调

游泳馆

The Chen features an impressive 25m rooftop pool with expansive views across Box Hill and the Melbourne city skyline. Take a dip or lay poolside on the large sundeck. For those wanting to stay undercover, set yourself up in entertainment pavilion complete

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  727 评论

TripAdvisor 评级  4.3/5  591 评论

卓越奖 2025

客户意见评级 4.5/5

Ning Z. 商务住宿 - 所有已确认评论

整体还可以，洗发水和护发素好用。

Dear Ning, Thank you for your feedback! We’re glad to hear you enjoyed the shampoo and conditioner. We appreciate your comments and hope to make your next stay even more enjoyable. Sincerely, Hazel De Jesus General Manager

客户意见评级 3.0/5

Kaixin W. 家庭住宿 - 所有已确认评论

整体可以，前台楼层给的很低，光线不好，并且离路边太近有点吵

Dear Kaixin, Thank you for taking the time to share your feedback. We’re glad to hear that, overall, your stay was satisfactory. We appreciate your comments regarding the front desk lighting and the noise from the road. Your feedback is valuable, and we’ll review these points with our team to see where improvements can be made to enhance the guest experience. Thank you once again for sharing your thoughts, and we hope to welcome you back for an even more comfortable stay in the future. Kind regards, Hazel De Jesus General Manager

Poor customer service, nonexistent housekeeping

Tripadvisor 评级 3.0/5

Daphne W 家庭住宿 - 经 TripAdvisor 认证的评论

I booked this hotel for my parents and wrote in to tag their name to the stay. I got a reply back saying I had booked a member rate and therefore would have to pay extra to do so. I wrote back saying I had booked a non member rate and to check again. I get no reply for a week and then two days before check in, a response saying that they had checked and saw that I had booked the 'lowest available rate at the time'. Like, what is this response? Does not address the issue, doesn't apologise for the error, still unclear whether my parents are going to be able to check in or not. I ended up adding my parents name to the booking myself online and never heard back from customer service again. Shoddy service, zero effort, do not recommend. The stay itself was uneventful but my parents always met with an engaged dial tone whenever they tried to contact housekeeping. They ended up getting new towels themselves from a nearby cabinet. I will be putting my parents in the Avani nearby instead. Highly recommend them to others instead of this place.

Dear Daphne, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Good for local hospitals, comfy rooms

Tripadvisor 评级 3.0/5

Holly_2tubbycats 商务住宿 - 经 TripAdvisor 认证的评论

Visited whilst working at local hospitals. As a gold Accor member I received welcome drink and treats thank you. Good service from staff but not the usual Accor warm friendly welcome from other hotels like Novotel/Sebel/Pullman etc. Clean large room with good wifi. Hot shower with lovely soaps and moisturiser on bulk dispensers. No housekeeping but wasn’t an issue for my short stay. Good location near hospitals and shops if you want to eat your way through the awesome asian eateries.

Dear Holly, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel again soon with a warmer welcome. Sincerely,

位置好方便

客户意见评级 5.0/5

Rt 情侣住宿 - 所有已确认评论

Boxhill交通和购物枢纽旁，出行和生活方便 房间与服务也不错

Dear Rui T., We very much appreciate your comments regarding your stay at The Chen Melbourne - Art Series. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Madeleine O\' Sullivan General Manager

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其他网络用户评价我们的酒店

  • 485 评论 8.3/10 位置
  • 642 评论 7.2/10 房间
  • 501 评论 8.1/10 服务
  • 7 评论 6.1/10 上网
  • 265 评论 5.6/10 清洁度
  • 117 评论 8.5/10 氛围
  • 82 评论 8.1/10 游泳池
  • 23 评论 2.9/10 早餐

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。