墨尔本陈氏酒店 - 艺术系列 4 星

客户意见评级 (ALL 评级) 4.3/5 785 评论

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描述

酒店其他优惠

  • 每间客房都展示着陈中的艺术作品和艺术收藏品

  • 从 24 楼的泳池平台可欣赏一览无遗的中央商务区天际线美景

  • Our unique, boutique accommodation features walls adorned with art of Zhong Chen

  • 步行 5 分钟即可到达埃普沃斯私立医院和博士山医院

  • 步行即可前往联邦、州和当地政府部门

我们的客房

酒店位置

墨尔本陈氏酒店 - 艺术系列

白马路 850 号
3128 博士山
澳大利亚

GPS:-37.817567, 145.118462

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调

游泳馆

The Chen features an impressive 25m rooftop pool with expansive views across Box Hill and the Melbourne city skyline. Take a dip or lay poolside on the large sundeck. For those wanting to stay undercover, set yourself up in entertainment pavilion complete

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  785 评论

TripAdvisor 评级  4.3/5  592 评论

卓越奖 2024

Poor customer service, nonexistent housekeeping

Tripadvisor 评级 3.0/5

Daphne W 家庭住宿 - 经 TripAdvisor 认证的评论

I booked this hotel for my parents and wrote in to tag their name to the stay. I got a reply back saying I had booked a member rate and therefore would have to pay extra to do so. I wrote back saying I had booked a non member rate and to check again. I get no reply for a week and then two days before check in, a response saying that they had checked and saw that I had booked the 'lowest available rate at the time'. Like, what is this response? Does not address the issue, doesn't apologise for the error, still unclear whether my parents are going to be able to check in or not. I ended up adding my parents name to the booking myself online and never heard back from customer service again. Shoddy service, zero effort, do not recommend. The stay itself was uneventful but my parents always met with an engaged dial tone whenever they tried to contact housekeeping. They ended up getting new towels themselves from a nearby cabinet. I will be putting my parents in the Avani nearby instead. Highly recommend them to others instead of this place.

Good for local hospitals, comfy rooms

Tripadvisor 评级 3.0/5

Holly_2tubbycats 商务住宿 - 经 TripAdvisor 认证的评论

Visited whilst working at local hospitals. As a gold Accor member I received welcome drink and treats thank you. Good service from staff but not the usual Accor warm friendly welcome from other hotels like Novotel/Sebel/Pullman etc. Clean large room with good wifi. Hot shower with lovely soaps and moisturiser on bulk dispensers. No housekeeping but wasn’t an issue for my short stay. Good location near hospitals and shops if you want to eat your way through the awesome asian eateries.

位置好方便

客户意见评级 5.0/5

Rt 情侣住宿 - 所有已确认评论

Boxhill交通和购物枢纽旁,出行和生活方便 房间与服务也不错

Dear Rui T., We very much appreciate your comments regarding your stay at The Chen Melbourne - Art Series. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Madeleine O\' Sullivan General Manager

A Perfect Stay – Looking Forward to Coming Back!

Tripadvisor 评级 5.0/5

Cruiser15127057613 经 TripAdvisor 认证的评论

This is our second time staying here, and my husband and I absolutely love it. The balcony offers an open view, and the room design and facilities are stylish and well-appointed. The toiletries are of high quality with a scent we really enjoy. The service is excellent, and both the gym and swimming pool are great. It would be even better if there were a hot water pool and a sauna. Looking forward to our next visit!

Dear Tea, We very much appreciate your wonderful comments regarding your recent stay with us. It is always a pleasure to receive positive feedback about our team and our facilities. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Madeleine

客户意见评级 5.0/5

Edison 情侣住宿 - 所有已确认评论

不错

尊敬的 PENGFEI D.: 感谢惠赐有关下榻 The Chen Melbourne - Art Series 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Madeleine O'Sullivan General Manager

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其他网络用户评价我们的酒店

  • 466 评论 8.3/10 位置
  • 677 评论 7/10 房间
  • 536 评论 7.9/10 服务
  • 9 评论 3.1/10 上网
  • 289 评论 5.4/10 清洁度
  • 86 评论 8.8/10 游泳池
  • 25 评论 4.1/10 早餐

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