宜必思威弗利峡谷酒店 3.5 星

客户意见评级 (ALL 评级) 4.3/5 1,103 评论

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描述

酒店其他优惠

  • The Glen Shopping Centre

  • Gateway to the Dandenong Ranges

  • Glen Waverley Dining Precinct

  • Conference Venue in Glen Waverley

  • Corporate and Business Hotel in Glen Waverley

我们的客房

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酒店位置

宜必思威弗利峡谷酒店

297 Springvale Road
3150 格林威福利
澳大利亚

GPS:-37.882978, 145.1652

抵达和交通

酒店服务

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酒店内
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

IBAR

iBar 非常适合早上喝杯速溶咖啡、白天举行非正式会议、外出或晚餐前喝一些饮料或与朋友一起享用鸡尾酒。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  1,103 评论

TripAdvisor 评级  4.0/5  588 评论

I’d like to say it was great but…

Tripadvisor 评级 2.0/5

ulricjoh 经 TripAdvisor 认证的评论

Where to begin… my two sons have stayed with me at four hotels in the last few months. Almost every hotel has been of a reasonable size or gives information to guests about the room and the hotel facilities. This hotel room was the most expensive we have stayed at ($160 a night )the room size was tiny (compared with all the others), the wifi seemed to operate at 9600BPS (dial up speed). Meals are expensive (for what little is on offer). The mini fridge offered only a 250ml carton of milk there was NOTHING else inside (despite being listed on the menu).

Dear Ulric, Thank you for taking the time to share your feedback. However, we are truly sorry to hear that some aspects of your stay did not meet your expectations. We offer a selection of room categories with varying sizes to accommodate different preferences, and our team is always available to assist guests in choosing the most suitable option. Regarding connectivity, we regularly review our WiFi performance to maintain reliable service throughout the hotel. Additionally, our minibar items are provided on request to ensure freshness and sustainability, and we appreciate your understanding in this matter. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Kind regards, Sahan Shanthapriya , Guest Experience Manager

A great experience !

Tripadvisor 评级 5.0/5

Muvindu S 经 TripAdvisor 认证的评论

I had a wonderful stay at the hotel. The room was very clean and comfortable, the staff were friendly and welcoming, and the dinner was truly delicious. Overall, a great experience.

Dear Muvindu, Many thanks for your review. We're delighted you enjoyed your time at ibis Melbourne Glen Waverley. Our team takes pride in maintaining spotless accommodations and delivering warm service. It's rewarding to know our evening dining options complemented your stay so well. Our kitchen staff will be pleased to hear their efforts contributed to your positive memories. We hope to welcome you back. Best wishes, Sahan Shanthapriya , Guest Experience Manager

Good experience!

Tripadvisor 评级 5.0/5

Muvindu T 经 TripAdvisor 认证的评论

I had a wonderful stay at the hotel. The room was very clean and comfortable, the staff were friendly and welcoming, and the dinner was truly delicious. Overall, a great experience.

Dear Guest, Thank you for taking the time to share your opinion with us. It’s wonderful to hear you had such a pleasant stay at ibis Melbourne Glen Waverley. We’re delighted our team’s warm service made you feel welcome and that your room met our high cleanliness standards. Our kitchen team will be thrilled to know their evening meal left such a positive impression. Our modern rooms are designed to provide a restful base for exploring Glen Waverley’s dining and shopping precinct, just minutes from our doorstep. We hope to see you again in the future! Kindest regards, Kelum Gintotage Hotel Manager IBIS Melbourne Glen Waverley

Great and comfortable stay

Tripadvisor 评级 5.0/5

Cristian L 经 TripAdvisor 认证的评论

IBIS Glen Waverley is a great place to stay. The staff are very friendly, the food is tasty, and the rooms are clean and comfortable. I would happily come back again.

Dear Cristian, We really appreciate this positive review about your stay. It’s wonderful to hear about your positive experience at ibis Melbourne Glen Waverley. We’re delighted our team’s warm service and the comfort of our rooms stood out during your stay. Our chefs put care into crafting varied dining options, and we’re thrilled you enjoyed the flavors. Maintaining spotless spaces with our Sweet Beds is a priority we take seriously. We look forward to seeing you again. Kind regards, Kelum Gintotage Hotel Manager IBIS Melbourne Glen Waverley

客户意见评级 4.0/5

Menghan Z. 商务住宿 - 所有已确认评论

有一点点缺点,打扫卫生的直接把垃圾倒进马桶,有些会冲不下去,我们回来需要用手掏出来,大厅的香水味有点浓

您好张女士, 感谢您选择入住宜必思墨尔本格伦韦弗利酒店并分享宝贵意见。 我们非常高兴得知您对前台团队的周到服务印象深刻。团队成员始终致力于为宾客提供专业高效的服务体验。 关于您提到的客房清洁流程,我们已与客房服务部门进行专项沟通,将加强员工操作规范的培训。大堂香氛系统的浓度设置也将根据您的反馈重新校准。 值得一提的是酒店毗邻格伦韦弗利火车站,步行即可抵达商业中心,相信这个便利位置为您的商务行程提供了不少帮助。 期待未来能再次为您创造更完美的住宿体验。 诚挚问候 Sahan Shanthapriya , Guest Experience Manager

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其他网络用户评价我们的酒店

  • 535 评论 9.2/10 位置
  • 798 评论 6.1/10 房间
  • 687 评论 8/10 服务
  • 12 评论 6.9/10 上网
  • 415 评论 6.5/10 清洁度
  • 212 评论 7.5/10 早餐
  • 205 评论 6/10 性价比
  • 108 评论 7.6/10 氛围

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