墨尔本唐卡斯特美居酒店(2021 年 10 月开业)

客户意见评级 (ALL 评级) 4.5/5 1,558 评论

墨尔本唐卡斯特美居酒店(2021 年 10 月开业) - Image 1
墨尔本唐卡斯特美居酒店(2021 年 10 月开业) - Image 2
墨尔本唐卡斯特美居酒店(2021 年 10 月开业) - Image 3
墨尔本唐卡斯特美居酒店(2021 年 10 月开业) - Image 4

描述

酒店其他优惠

  • Spacious outside terraces with views of Melbourne City & the Dandenong and Yarra Ranges

  • Mercure Hotel Parking & Electric Vehicle Charging Stations

  • Access to a Fully Equipped 24 hour Gym & an Indoor/Outdoor pool

  • 所有宾客均可免费使用高速无线网络,时刻与外界保持联系

我们的客房

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酒店位置

墨尔本唐卡斯特美居酒店(2021 年 10 月开业)

659 Doncaster Road
3108 唐卡斯特
澳大利亚

GPS:-37.786625, 145.12823

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务

The Restaurant

Chido Chido 餐厅重视新鲜的当地特产,将当前美食潮流和传统风味融合到一起,创造出了现代墨西哥美食。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  1,558 评论

TripAdvisor 评级  4.0/5  40 评论

OK if your an illegal immigrant

Tripadvisor 评级 1.0/5

selmankirk 经 TripAdvisor 认证的评论

Quite a modern build but service is shocking. No mini bar in the room, no toiletries, no room service, restaurant menu is pathetic. Waited over 40 minutes for a beefburger meal and was served something that looked like processed offal. Tables were filthy and had to ask a staff person to clean the one I was sitting at even though the restaurant was 80% empty. Staff were apathetic, unfamiliar with smiling or other pleasantries.

Dear Selma, Thank you for your feedback, We are pleased that you appreciated the modern architecture of our establishment. Our hotel is designed with contemporary style in mind, featuring rooms that boast natural light from floor-to-ceiling windows, offering views of Melbourne City and the Yarra Ranges. We are sorry to hear about your dissatisfaction with certain aspects of your stay. Regarding the minibar, our policy is to provide an empty minibar which guests can fill at their discretion, and we apologize if this was not made clear to you upon arrival. Our rooms come equipped with complimentary toiletries in dispensers, and we regret to learn they were not present during your stay. Moreover, we take pride in our on-site restaurant's menu and the quality of our food, including our signature beef burger. We sincerely apologize if your meal did not meet our usual high standards. Finally, we are concerned to hear about the cleanliness of our dining area and the service you received. We strive to maintain a high level of cleanliness and customer service, and it appears we fell short in these areas during your visit. We hope to welcome you again in the future. Best wishes, Emmi Mae Luke, Executive Assistant Manager

位置好

客户意见评级 4.5/5

匿名 商务住宿 - 所有已确认评论

交通便利

亲爱的宾客您好!感谢您百忙之中,为我们留下您的珍贵反馈! 我们很高兴读到您对我们酒店的正面反馈。 我们希望您有机会体验我们酒店的独特之处——拥有落地窗的自然光照射,这在您的住宿期间应该为您带来了额外的放松和享受。 期待您的下次光临!祝您生活愉快! Emmi Mae Luke, Executive Assistant Manager

Excellent

Tripadvisor 评级 5.0/5

Rangestar Solo travel - 经 TripAdvisor 认证的评论

Was very pleased with my stay. Staff were friendly and helpful and looked after me very well. Highly recommend.

Dear Guest, Thank you for this great review. We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guests' satisfaction is our highest reward. We look forward to welcoming you back soon. Kind regards, Emmi Mae Luke, Executive Assistant Manager

Quiet, Comfortable luxurious accommodation

Tripadvisor 评级 5.0/5

Blackdavel 经 TripAdvisor 认证的评论

We were welcomed by a warm friendly person on check in. (Wish I could remember their name as they were fantastic.) They were expecting us and even remembered our names. As Accor members we were upgraded to a king bedroom 654. Great city views and very comfortable. The mattress was so good it did not move when the other rolled or got out of bed. The shower head was large and the pressure good. Everything was in great condition and the bed was awesome. We used the basement car park which was great for access to the lift. Although I didn't use the pool it looked great and there is an outside area adjacent so in good weather you can sit outside and enjoy the ambiance,

Dear Blackdavel, Thank you for this great review. We are thrilled to hear that your stay at Mercure Melbourne Doncaster was a memorable one. We are delighted that you enjoyed the upgraded king bedroom with its panoramic city vistas, the unparalleled comfort of our new mattresses, and the refreshing experience provided by our well-appointed shower facilities. It's wonderful to know that the ease of access from our basement car park contributed positively to your stay. Furthermore, the pool and adjacent outdoor area are indeed favorite spots for many of our guests to relax and soak in the ambiance, and we are glad you found them appealing, even if you didn't get a chance to use the pool itself. We look forward to welcoming you back soon. Kind regards, Emmi Mae Luke, Executive Assistant Manager

性价比高

客户意见评级 4.0/5

匿名 商务住宿 - 所有已确认评论

很好的体验

亲爱的宾客您好!感谢您百忙之中,为我们留下您的珍贵反馈! 我们很高兴您在Mercure Melbourne Doncaster的整体体验给您留下了深刻印象,并认为我们的酒店给您带来了高性价比的住宿。 然而,我们注意到您提到浴室清洁度有待提高。我们非常重视您的反馈,并将致力于确保我们的卫生标准始终保持在最高水平。我们了解,一个干净整洁的浴室对于客人的满意度至关重要,我们将持续改进我们的清洁程序。 我们希望您能够享受我们酒店的便利位置,毗邻澳大利亚一流的生活购物综合体——Westfield Doncaster购物中心,以及从酒店窗户欣赏到的墨尔本城市和亚拉河谷的壮丽景色。 期待您的下次光临!祝您生活愉快! Emmi Mae Luke, Executive Assistant Manager

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其他网络用户评价我们的酒店

  • 433 评论 9.3/10 位置
  • 828 评论 8.4/10 房间
  • 870 评论 8/10 服务
  • 18 评论 7.1/10 上网
  • 379 评论 6.1/10 食物
  • 325 评论 8.4/10 清洁度
  • 249 评论 9.4/10 氛围
  • 219 评论 6.2/10 早餐

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