墨尔本唐卡斯特美居酒店(2021 年 10 月开业)

客户意见评级 (ALL 评级) 4.5/5 1,583 评论

墨尔本唐卡斯特美居酒店(2021 年 10 月开业) - Image 1
墨尔本唐卡斯特美居酒店(2021 年 10 月开业) - Image 2
墨尔本唐卡斯特美居酒店(2021 年 10 月开业) - Image 3
墨尔本唐卡斯特美居酒店(2021 年 10 月开业) - Image 4

描述

酒店其他优惠

  • Spacious outside terraces with views of Melbourne City & the Dandenong and Yarra Ranges

  • Mercure Hotel Parking & Electric Vehicle Charging Stations

  • Access to a Fully Equipped 24 hour Gym & an Indoor/Outdoor pool

  • 所有宾客均可免费使用高速无线网络,时刻与外界保持联系

我们的客房

预订此酒店
客房 1

酒店位置

墨尔本唐卡斯特美居酒店(2021 年 10 月开业)

659 Doncaster Road
3108 唐卡斯特
澳大利亚

GPS:-37.786625, 145.12823

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务

The Restaurant

Chido Chido 餐厅重视新鲜的当地特产,将当前美食潮流和传统风味融合到一起,创造出了现代墨西哥美食。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  1,583 评论

TripAdvisor 评级  4.0/5  41 评论

Disappointing breakfast and restaurant service

Tripadvisor 评级 3.0/5

GrandTour35121802488 经 TripAdvisor 认证的评论

Dear Guest, Thanks for your review about our hotel. We are delighted that you enjoyed the comfort of our rooms, which are designed to provide a relaxing ambiance and are equipped with contemporary decor and modern amenities such as individual air conditioning and luxurious bedding for a restful sleep. However, we sincerely apologize for the inconveniences you faced during breakfast and the service that fell short of our high standards. We understand how important a satisfying breakfast experience is to start the day right, and it is disheartening to learn that on this occasion, we did not live up to your expectations. Please accept our apologies for any shortfall in replenishing the buffet items and cutlery promptly. We appreciate you bringing this to our attention and will ensure that we take the necessary steps to enhance our service delivery. We hope you managed to take advantage of our prime location adjacent to the Westfield Doncaster Shopping Centre and the beautiful views of Melbourne City and the Yarra Ranges during your stay. We are hoping to welcome you back in the future. All the best. Emmi Mae Luke, Executive Assistant Manager

OK if your an illegal immigrant

Tripadvisor 评级 1.0/5

selmankirk 经 TripAdvisor 认证的评论

Dear Selma, Thank you for your feedback, We are pleased that you appreciated the modern architecture of our establishment. Our hotel is designed with contemporary style in mind, featuring rooms that boast natural light from floor-to-ceiling windows, offering views of Melbourne City and the Yarra Ranges. We are sorry to hear about your dissatisfaction with certain aspects of your stay. Regarding the minibar, our policy is to provide an empty minibar which guests can fill at their discretion, and we apologize if this was not made clear to you upon arrival. Our rooms come equipped with complimentary toiletries in dispensers, and we regret to learn they were not present during your stay. Moreover, we take pride in our on-site restaurant's menu and the quality of our food, including our signature beef burger. We sincerely apologize if your meal did not meet our usual high standards. Finally, we are concerned to hear about the cleanliness of our dining area and the service you received. We strive to maintain a high level of cleanliness and customer service, and it appears we fell short in these areas during your visit. We hope to welcome you again in the future. Best wishes, Emmi Mae Luke, Executive Assistant Manager

位置好

客户意见评级 4.5/5

匿名 商务住宿 - 所有已确认评论

亲爱的宾客您好!感谢您百忙之中,为我们留下您的珍贵反馈! 我们很高兴读到您对我们酒店的正面反馈。 我们希望您有机会体验我们酒店的独特之处——拥有落地窗的自然光照射,这在您的住宿期间应该为您带来了额外的放松和享受。 期待您的下次光临!祝您生活愉快! Emmi Mae Luke, Executive Assistant Manager

Excellent

Tripadvisor 评级 5.0/5

Rangestar Solo travel - 经 TripAdvisor 认证的评论

Dear Guest, Thank you for this great review. We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guests' satisfaction is our highest reward. We look forward to welcoming you back soon. Kind regards, Emmi Mae Luke, Executive Assistant Manager

Quiet, Comfortable luxurious accommodation

Tripadvisor 评级 5.0/5

Blackdavel 经 TripAdvisor 认证的评论

Dear Blackdavel, Thank you for this great review. We are thrilled to hear that your stay at Mercure Melbourne Doncaster was a memorable one. We are delighted that you enjoyed the upgraded king bedroom with its panoramic city vistas, the unparalleled comfort of our new mattresses, and the refreshing experience provided by our well-appointed shower facilities. It's wonderful to know that the ease of access from our basement car park contributed positively to your stay. Furthermore, the pool and adjacent outdoor area are indeed favorite spots for many of our guests to relax and soak in the ambiance, and we are glad you found them appealing, even if you didn't get a chance to use the pool itself. We look forward to welcoming you back soon. Kind regards, Emmi Mae Luke, Executive Assistant Manager

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其他网络用户评价我们的酒店

  • 446 评论 9.3/10 位置
  • 835 评论 8.4/10 房间
  • 899 评论 8/10 服务
  • 21 评论 6/10 上网
  • 389 评论 6/10 食物
  • 330 评论 8.7/10 清洁度
  • 269 评论 7.9/10 设施
  • 255 评论 9.5/10 氛围

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