墨尔本格林威福利诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 1,692 评论

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墨尔本格林威福利诺富特酒店 - Image 1
墨尔本格林威福利诺富特酒店 - Image 2
墨尔本格林威福利诺富特酒店 - Image 3
墨尔本格林威福利诺富特酒店 - Image 4
285 Springvale Road, 3150 格林威福利, 澳大利亚

描述

酒店其他优惠

  • 当前不提供客房服务

  • 配备无线网络、办公区、带媒体中心的 32 英寸电视

  • 7 个多功能活动场所

  • 距车站 2 分钟路程，距市区 35 分钟车程

  • 附近提供多个用餐选择、购物场所、电影院

我们的客房

预订此酒店
客房 1
查看空房情况

客房

标准房

张照片中的 张 - 标准房

这些客房配备两张舒适无比的双人床、iPod 扩展坞座和收音机闹钟、无线网络、32 英寸液晶电视和带集成式"高清媒体中心"的工作站。最多可容纳 2 位成人和 2 位儿童。

最多人数
4
面积
从 28 m² / 301 sq ft

床上用品

双人床 x2

根据要求提供婴儿床

餐饮

餐饮设施

  • 咖啡/茶器具
  • 冰箱

浴室

浴室设施

  • 浴室门宽 80 厘米（32 英寸）
  • 沐浴用品
  • 浴室提供吹风机
  • 镜子

媒体和技术

免费元素

  • 收音机

网络设施

  • 客房内提供数据端口
  • 高速网络额外收费

电话设施

  • 直拨电话
  • 语音邮件

电视设施

  • 卫星/有线彩电

服务和设施

便捷设施和安全保障

  • 闹钟
  • 客房内烟雾报警器
  • 客房内提供应急信息
  • 插卡式门锁
  • 信息提示
  • 仅客房内部入口
  • 客房内提供保险箱
  • 安全窥视孔
  • 自动关闭的客房
  • 客房内装有自动喷水灭火系统

舒适设施

  • 闹钟
  • 熨斗
  • 隔音房

电子设施

  • 220/240 伏交流电

客房服务

  • 自动唤醒电话

空调控温

  • 空调

工作区域

  • 办公桌
  • 4 个人最多
  • 28 m² / 301 sq ft
  • 床上用品 2 x 双人床
查看空房情况

这些客房配备一张豪华特大床、iPod 扩展坞座和收音机闹钟、躺椅、无线网络、32 英寸液晶电视和带集成式"高清媒体中心"的工作站。最多可容纳 2 位成人。

最多人数
2
面积
从 28 m² / 301 sq ft

床上用品

特大床 x1

客房内可视要求提供儿童加床

客房内可视要求提供成人加床

根据要求提供婴儿床

餐饮

餐饮设施

  • 咖啡/茶器具
  • 冰箱

浴室

浴室设施

  • 浴室门宽 80 厘米（32 英寸）
  • 沐浴用品
  • 浴室提供吹风机
  • 镜子
  • 毛巾架

媒体和技术

免费元素

  • 收音机

网络设施

  • 客房内提供数据端口
  • 高速网络额外收费

电话设施

  • 直拨电话
  • 语音邮件

电视设施

  • 卫星/有线彩电

服务和设施

便捷设施和安全保障

  • 闹钟
  • 客房内烟雾报警器
  • 客房内提供应急信息
  • 插卡式门锁
  • 信息提示
  • 仅客房内部入口
  • 客房内提供保险箱
  • 安全窥视孔
  • 自动关闭的客房
  • 客房内装有自动喷水灭火系统

舒适设施

  • 闹钟
  • 熨斗
  • 隔音房

电子设施

  • 220/240 伏交流电

客房服务

  • 自动唤醒电话

空调控温

  • 空调

工作区域

  • 办公桌
查看空房情况

客房配备 1 张豪华特大床、iPod 扩展坞座和时钟收音机、躺椅、无线网络、32 英寸液晶电视、集成式"高清媒体中心"和带喷头的浴缸。最多可入住 2 位成人。

最多人数
2
面积
从 28 m² / 301 sq ft

床上用品

特大床 x1

根据要求提供婴儿床

餐饮

餐饮设施

  • 咖啡/茶器具
  • 冰箱

浴室

浴室设施

  • 浴室门宽 80 厘米（32 英寸）
  • 沐浴用品
  • 浴室提供吹风机
  • 镜子

媒体和技术

免费元素

  • 收音机

网络设施

  • 客房内提供数据端口
  • 高速网络额外收费

电话设施

  • 直拨电话
  • 语音邮件

电视设施

  • 卫星/有线彩电

服务和设施

便捷设施和安全保障

  • 闹钟
  • 客房内烟雾报警器
  • 客房内提供应急信息
  • 插卡式门锁
  • 信息提示
  • 仅客房内部入口
  • 客房内提供保险箱
  • 安全窥视孔
  • 自动关闭的客房
  • 客房内装有自动喷水灭火系统

舒适设施

  • 闹钟
  • 熨斗
  • 隔音房

电子设施

  • 220/240 伏交流电

客房服务

  • 自动唤醒电话

空调控温

  • 空调

工作区域

  • 办公桌
查看空房情况

套房

高级套房，配备特大床和沙发

张照片中的 张 - 高级套房，配备特大床和沙发

这些更加宽敞的套房位于 5 楼或 6 楼，设有独立休闲室/餐厅、化妆室和转角水疗浴缸。配备特大床、iPod 扩展坞座、无线网络、42 英寸液晶电视和集成式“高清媒体中心”。最多可容纳 2 位成人和 1 位儿童。

最多人数
3
面积
从 64 m² / 688 sq ft

床上用品

特大床 x1

客房内可视要求提供儿童加床

客房内可视要求提供成人加床

根据要求提供婴儿床

餐饮

餐饮设施

  • 咖啡/茶器具
  • 冰箱

浴室

浴室设施

  • 浴室门宽 80 厘米（32 英寸）
  • 浴袍
  • 沐浴用品
  • 浴室提供吹风机
  • 镜子

媒体和技术

免费元素

  • 收音机

网络设施

  • 客房内提供数据端口
  • 高速网络额外收费

电话设施

  • 直拨电话
  • 语音邮件

电视设施

  • 卫星/有线彩电

服务和设施

便捷设施和安全保障

  • 闹钟
  • 客房内烟雾报警器
  • 客房内提供应急信息
  • 插卡式门锁
  • 信息提示
  • 仅客房内部入口
  • 客房内提供保险箱
  • 安全窥视孔
  • 自动关闭的客房
  • 客房内装有自动喷水灭火系统

舒适设施

  • 闹钟
  • 熨斗
  • 隔音房

电子设施

  • 220/240 伏交流电

客房服务

  • 自动唤醒电话

空调控温

  • 空调

工作区域

  • 办公桌
查看空房情况

酒店位置

墨尔本格林威福利诺富特酒店

285 Springvale Road
3150 格林威福利
澳大利亚

GPS:-37.881154313213116, 145.16462392521382

电话
传真 +61 3 8561 2345

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
  • 200 间客房
  • 3 间残疾人士客房
  • 200 间禁烟客房
  • 6 多个楼层

酒店使用的语言

  • 英语
  • 意大利语
  • 日语

100% 无烟酒店

电梯直达所有楼层

洗衣/洗烫服务

  • 干洗/熨衣
  • 洗衣/ 洗烫服务 额外收费
  • 干洗/熨衣 额外收费

休息室

  • 等候区或休闲区 额外收费

无线网络

  • 高速网络
  • 高速无线网络
  • 酒店提供无线网络
  • 公共区域提供无线网络

空调

接待处提供保险箱

  • 接待处提供保险箱

入住/退房设施

  • 快捷入住
  • 快捷退房
  • 延迟退房

行李寄存

  • 行李寄存 额外收费

宠物

不允许携带宠物

Catering

1 餐厅

1 酒吧

客房服务

  • 冷餐
  • 热菜

早餐

  • 自助早餐 额外收费
  • 点菜早餐 额外收费
  • 客房服务 额外收费

商务

7 会议室

家庭

儿童服务

  • 提供棋类游戏

护理

室内游泳池

  • 覆盖区
  • 酒店内

健身中心

  • 酒店内
  • 桑拿房
  • 酒店内
  • 室内停车场
  • 私人
  • 100 多个停车位
  • 最大限制高度: 2 m / 6.5 ft

  • 停车收费: 19.78 € 32 AUD 每天
  • 停车一个月
  • 停车一周

服务和设备

  • 特斯拉充电器

安全

  • 灭火器
  • 喷水器
  • 停车场装有视频监控
  • 带出入控制的停车场
  • 带灯的停车场

可访问性

  • 带有轮椅通道的停车场

Meze Restaurant

菜单 PDF
鸡尾酒菜单 PDF

其他信息

效益

  • 空调
  • 轮椅通道
  • 免费无线网络 (WiFi)
  • 可提供婴儿安全座椅
  • 无烟区
  • 建议提前预订
  • 绝美风景

付款方式

  • 现金
  • 信用卡
  • Apple Pay
  • 其他

信用卡

  • American Express
  • Mastercard
  • China UnionPay
  • Visa

Meze is an innovative and modern take on a traditional cuisine. Taking inspiration from the spice routes between India and the Middle East our menu offers a unique blend of Middle Eastern, Indian, and International Classics.

在 Butchers Bench 悠闲小酌，从我们的各种葡萄酒、啤酒、烈酒和鸡尾酒中随心选择。还供应小吃菜单上的冷热小吃。

健康与养生

想在墨尔本举办婚礼的情侣可在墨尔本格林威福利诺富特酒店找到绝佳方案。酒店提供时尚的住宿、无与伦比的餐饮和休闲设施、一流的无障碍环境和各种精美的活动场所。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  1,692 评论

客户意见评级 2.5/5

Mingjun Z. 商务住宿 - 所有已确认评论

Dear Mingjun, Thank you for taking the time to share your detailed feedback following your recent stay at Novotel Melbourne Glen Waverley. We sincerely apologize that your experience did not meet your expectations. We are particularly concerned to hear about the cleanliness issues you encountered in your room and bathroom. This is not reflective of the standards we aim to provide, and your feedback has been shared with our Housekeeping management team for immediate review and follow-up. We also appreciate your comments regarding the room setup, bedding comfort, mattress, and pillow preferences. We understand that these elements are important to a comfortable stay, and we are sorry that your request for lower pillows was not handled appropriately. Regarding your comments about Chinese language support, we appreciate you sharing your perspective. Thank you for being a valued ALL – Accor Live Limitless Classic member. We genuinely appreciate your loyalty and your honest feedback. We hope to have the opportunity to welcome you back in the future. Kind Regards, James David General Manager

客户意见评级 5.0/5

Wenkai Z. 朋友住宿 - 所有已确认评论

Dear Wenkai, Thank you for taking the time to share your feedback following your recent stay at Novotel Melbourne Glen Waverley. I am delighted to hear that you enjoyed our convenient location and that you awarded us perfect scores for your overall stay, accommodation, cleanliness, our team, and your arrival and departure experience. We also appreciate your recognition of our sustainability initiatives and your positive feedback regarding your ALL member experience. Thank you for your constructive suggestions regarding our breakfast selection. We appreciate your recommendation to refresh part of the breakfast menu every couple of days for guests staying multiple nights. Guest feedback such as yours is invaluable, and we will share your comments with our Food & Beverage team as we continue to enhance our dining experience. I also appreciate your feedback regarding the WiFi speed. We understand the importance of a fast and reliable internet connection, and your comments will be shared with the relevant team for review. As a valued ALL Accor Classic member and Accor Vacation Club member, we sincerely appreciate your loyalty and your recommendation of both our hotel and the ALL loyalty programme. Thank you once again for your valuable feedback. We look forward to welcoming you back to Novotel Melbourne Glen Waverley in the near future. Kind regards, David James General Manager

客户意见评级 3.0/5

Lei Z. 家庭住宿 - 所有已确认评论

Dear Lei Firstly, I would like to sincerely thank you for taking the time to share your feedback. We truly appreciate you bringing your experience to our attention. We are sorry to hear that you were displeased with our facilities at Novotel Melbourne Glen Waverley. On the other hand we are pleased to know you had a positive experience checking in with our friendly staff members Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the future. Kind Regards, James David General Manager

客户意见评级 4.0/5

Wenjie D. 商务住宿 - 所有已确认评论

Dear Wenjie, Thank you very much for sharing your feedback following your recent stay at Novotel Melbourne Glen Waverley. I am pleased to hear that you had an overall positive experience and that you found our hotel to offer good value for money. It is also wonderful to know that you enjoyed the breakfast and found our team members to be polite and professional throughout your stay. Your kind comments are greatly appreciated and will be shared with our team as encouragement to continue delivering warm and attentive service to all our guests. We look forward to welcoming you back again in the near future. Warm regards, James David General Manager

客户意见评级 4.0/5

Yong Y. 家庭住宿 - 所有已确认评论

Dear Yong Y., Thank you for taking the time to share your feedback following your stay at Novotel Melbourne Glen Waverley. We are pleased to hear that you found our location very convenient and enjoyed the wide range of dining options available just outside the hotel. Our central position is certainly one of our key strengths, and we’re glad it added value to your family trip. At the same time, I sincerely appreciate you raising your concern regarding the additional door in the room and the sense of security. Please allow me to reassure you that these interconnecting doors are designed with guest safety in mind and are securely locked from both sides when not in use. Nevertheless, we fully understand how this may feel uncomfortable for some guests, and your feedback has been noted. Our team is always happy to assist with room preferences, and we encourage guests to contact reception during their stay should they have any concerns so we can address them promptly. Thank you once again for your comments and for recommending our hotel. We hope to have the opportunity to welcome you back in the future and provide an even more comfortable experience. Kind regards, James David General Manager

Dear Mingjun, Thank you for taking the time to share your detailed feedback following your recent stay at Novotel Melbourne Glen Waverley. We sincerely apologize that your experience did not meet your expectations. We are particularly concerned to hear about the cleanliness issues you encountered in your room and bathroom. This is not reflective of the standards we aim to provide, and your feedback has been shared with our Housekeeping management team for immediate review and follow-up. We also appreciate your comments regarding the room setup, bedding comfort, mattress, and pillow preferences. We understand that these elements are important to a comfortable stay, and we are sorry that your request for lower pillows was not handled appropriately. Regarding your comments about Chinese language support, we appreciate you sharing your perspective. Thank you for being a valued ALL – Accor Live Limitless Classic member. We genuinely appreciate your loyalty and your honest feedback. We hope to have the opportunity to welcome you back in the future. Kind Regards, James David General Manager

客户意见评级 5.0/5

Wenkai Z. 朋友住宿 - 所有已确认评论

吃的早晨建议2天更新一部分

Dear Wenkai, Thank you for taking the time to share your feedback following your recent stay at Novotel Melbourne Glen Waverley. I am delighted to hear that you enjoyed our convenient location and that you awarded us perfect scores for your overall stay, accommodation, cleanliness, our team, and your arrival and departure experience. We also appreciate your recognition of our sustainability initiatives and your positive feedback regarding your ALL member experience. Thank you for your constructive suggestions regarding our breakfast selection. We appreciate your recommendation to refresh part of the breakfast menu every couple of days for guests staying multiple nights. Guest feedback such as yours is invaluable, and we will share your comments with our Food & Beverage team as we continue to enhance our dining experience. I also appreciate your feedback regarding the WiFi speed. We understand the importance of a fast and reliable internet connection, and your comments will be shared with the relevant team for review. As a valued ALL Accor Classic member and Accor Vacation Club member, we sincerely appreciate your loyalty and your recommendation of both our hotel and the ALL loyalty programme. Thank you once again for your valuable feedback. We look forward to welcoming you back to Novotel Melbourne Glen Waverley in the near future. Kind regards, David James General Manager

客户意见评级 3.0/5

Lei Z. 家庭住宿 - 所有已确认评论

酒店太老了，维护也一般。需要重新装修了

Dear Lei Firstly, I would like to sincerely thank you for taking the time to share your feedback. We truly appreciate you bringing your experience to our attention. We are sorry to hear that you were displeased with our facilities at Novotel Melbourne Glen Waverley. On the other hand we are pleased to know you had a positive experience checking in with our friendly staff members Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the future. Kind Regards, James David General Manager

客户意见评级 4.0/5

Wenjie D. 商务住宿 - 所有已确认评论

早餐不错，服务人员也有礼貌。性价比高

Dear Wenjie, Thank you very much for sharing your feedback following your recent stay at Novotel Melbourne Glen Waverley. I am pleased to hear that you had an overall positive experience and that you found our hotel to offer good value for money. It is also wonderful to know that you enjoyed the breakfast and found our team members to be polite and professional throughout your stay. Your kind comments are greatly appreciated and will be shared with our team as encouragement to continue delivering warm and attentive service to all our guests. We look forward to welcoming you back again in the near future. Warm regards, James David General Manager

客户意见评级 4.0/5

Yong Y. 家庭住宿 - 所有已确认评论

位置很好，出门就有吃的，但是屋子里还有一个门，没有安全感。

Dear Yong Y., Thank you for taking the time to share your feedback following your stay at Novotel Melbourne Glen Waverley. We are pleased to hear that you found our location very convenient and enjoyed the wide range of dining options available just outside the hotel. Our central position is certainly one of our key strengths, and we’re glad it added value to your family trip. At the same time, I sincerely appreciate you raising your concern regarding the additional door in the room and the sense of security. Please allow me to reassure you that these interconnecting doors are designed with guest safety in mind and are securely locked from both sides when not in use. Nevertheless, we fully understand how this may feel uncomfortable for some guests, and your feedback has been noted. Our team is always happy to assist with room preferences, and we encourage guests to contact reception during their stay should they have any concerns so we can address them promptly. Thank you once again for your comments and for recommending our hotel. We hope to have the opportunity to welcome you back in the future and provide an even more comfortable experience. Kind regards, James David General Manager

客户意见评级 4.5/5

Min Z. 商务住宿 - 所有已确认评论

早餐品类太少，蛋白质肉类不够

Dear Min, Thank you for taking the time to share your feedback and for rating your overall stay positively. We’re pleased to hear that you found the accommodation comfortable and that your arrival, cleanliness, and departure experience met your expectations. We appreciate your comments regarding breakfast and your feedback will be passed to the relevant department head. We value your recommendation and hope to have the opportunity to welcome you back to Novotel Melbourne Glen Waverley in the future. Kind Regards, James David General Manager

客户意见评级 1.0/5

Qiang Y. 商务住宿 - 所有已确认评论

性价比极低～

Dear Qiang Y., Thank you for taking the time to provide your feedback. I am truly sorry to hear that your experience fell short of expectations, particularly with room cleanliness and the perception of value for money. Cleanliness is fundamental to us, and I apologise that we did not deliver to the standard we pride ourselves on. Your comments have been shared with our Housekeeping team for immediate follow-up and improvement. Regarding your note on third-party platform bookings, I understand the frustration. When bookings are made through external providers, certain room types or benefits may be subject to different allocation rules compared with booking directly with the hotel or via Accor’s ALL booking channels. Booking direct also provides the advantage of exclusive offers and greater flexibility with room preferences. We appreciate your feedback as it helps us improve, and I am genuinely sorry your stay did not reflect the quality and value we aim to provide. Should you give us another opportunity, we would be committed to ensuring a more positive experience. Kind regards, Kavita Pillay Front Office Manager

位置非常好，十分方便

客户意见评级 5.0/5

Wendy L. 情侣住宿 - 所有已确认评论

酒店樓下有商店及食肆，火車站及大商場The Glen又在附近，酒店職員十分友善

Dear Wendy, Thank you so much for taking the time to share your wonderful feedback with us. We are absolutely delighted to hear that you had such a positive experience during your stay at Novotel Glen Waverley. It’s fantastic to know that you enjoyed our location, extremely clean and comfortable rooms , the friendly service from our team, and the overall comfort of your accommodation. We truly appreciate your kind words about our staff and the sustainable initiatives we have in place. Your feedback is a great source of motivation for us as we continue to strive for excellence. Thank you for being a loyal Accor Classic member and we hope to welcome you back to Novotel Glen Waverley again in the near future. Warm Regards, Ashan Abeykoon General Manager

住得舒適，員工有禮

客户意见评级 5.0/5

Wendy L. 情侣住宿 - 所有已确认评论

Checkin時員工非常有禮，房間設備齊全，位置亦十分方便，附近又有大商場及食店

Dear Wendy, 感谢您的好评！我们很高兴听到您有一个舒适的住宿体验，并且我们礼貌的工作人员在办理入住时给您留下了积极的印象。很高兴得知您发现房间设施齐全，并且赞赏我们靠近购物中心和餐厅的便利位置。 我们期待您的再次光临！

其他网络用户评价我们的酒店

  • 531 评论 9.3/10 位置
  • 689 评论 7.7/10 房间
  • 819 评论 8.8/10 服务
  • 18 评论 6.8/10 上网
  • 309 评论 7.8/10 食物
  • 298 评论 8.1/10 清洁度
  • 222 评论 7.5/10 早餐
  • 123 评论 5.8/10 性价比

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