墨尔本莫尔文诗铂高级服务公寓 4.5 星

Tripadvisor 评级 3.8/5 76 评论

墨尔本莫尔文诗铂高级服务公寓 - Image 1
墨尔本莫尔文诗铂高级服务公寓 - Image 2
墨尔本莫尔文诗铂高级服务公寓 - Image 3
墨尔本莫尔文诗铂高级服务公寓 - Image 4
803 Dandenong Road, Malvern, 3145 墨尔本, 澳大利亚

描述

酒店其他优惠

  • 每间公寓均配备免费无线网络、私人阳台、宽敞的厨房和用餐设施。

  • 墨尔本莫尔文诗铂高级服务公寓周围咫尺之遥便有酒吧、咖啡馆、商店和餐厅。

  • 墨尔本莫尔文诗铂高级服务公寓靠近墨尔本中央商务区和主要交通网络。

  • 墨尔本莫尔文诗铂高级服务公寓为客人提供安全的地下停车场。

  • 墨尔本莫尔文诗铂高级服务公寓设有桑拿和健身房，为所有客人开放。

我们的客房

顶层公寓

配备 3 张床的顶层公寓，拥有设施齐全的厨房和大阳台，可欣赏风景

  • 6 个人最多
  • 206 m² / 2217 sq ft
  • 床上用品 3 x 特大床
  • 景色: 拥有公园景观

Take advantage of our Flight + Hotel offers

Discover
Discover

酒店位置

墨尔本莫尔文诗铂高级服务公寓

803 Dandenong Road, Malvern
3145 墨尔本
澳大利亚

GPS:-37.874256, 145.039085

电话
传真 +61 3 9021 2036

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 100% 无烟酒店

健身中心

非合约照片

我们的健身中心拥有最新的健身器材、水疗中心或桑拿。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

TripAdvisor 评级  3.8/5  76 评论

Just average .. not really as advertised.

Tripadvisor 评级 3.0/5

Discover27379997055 经 TripAdvisor 认证的评论

Overall I rated our stay as very average with pre-confirmed arrangements not ready on our arrival & the allocated room well below the standard that they advertise. After complaining we were moved to a better room the following day. Rooms are small & a bit cramped for 4 people.

Avoid this hotel

Tripadvisor 评级 1.0/5

Hayden C 经 TripAdvisor 认证的评论

I booked the hotel for two nights but eventually could not check in as it turns out the hotel has a reception hours of 2pm to 10pm. Seems like a user error on my part except I booked my room directly with the hotel via the Accor All app. Through out the booking process, information about reception hours was not mentioned anywhere nor was it written on the reservation confirmation. I didn't realize the reception hours until I got to the hotel to find no staff at the reception, but the hotel very nicely left out a notice informing guests about the absence of reception staff and provide an "emergency contact number" that only leads to a voice recording. I immediately reached out to the Accor, the owner of the hotel, their staff could not contact any staff at the hotel as well. Eventually I had to look for other accommodation on the spot at 11pm. To make the situation worse, Accor couldn't provide any actual assistance to me, they had no control over their own hotels. I requested a refund as this situation is caused by the hotel’s inability to properly inform guests about it’s reception’s operation hours, the ineffective arrangements of emergency contacts, and it proofs that the hotel should be responsible for this situation. However, it turns out Accor can not make a call on this decision as well as I was informed by an Accor rep claiming that refund decisions are up to the hotels, as if Accor has no hold over its hotels, and the Accor rep just straight up telling me that there is nothing more they can do, and told me to talk to the hotel directly. This hotel is a joke, even the basic Ibis hotels under Accor also has 24h receptions. How can they consider themselves to be a premium hotel if they can't even get the basics right.

Short Stay

Tripadvisor 评级 5.0/5

Salni P 家庭住宿 - 经 TripAdvisor 认证的评论

We often stay here because we are very happy with the location, facilities and always friendly staff.

Would never recommend this hotel

Tripadvisor 评级 1.0/5

Tony Q 经 TripAdvisor 认证的评论

Stayed in a 2 bedroom apartment over 3 nights. The days were very warm but as there was NO air conditioning in either bedroom, and the duct in the loungeroom never worked properly even after the maintenance guy tried to fix it, the whole apartment was way too hot for our entire stay. To make it worse, there was NO window in 2nd bedroom and, as the windows are floor to ceiling, the room was incredibly hot over our stay making it very uncomfortable for the guests in that room to sleep even when staff gave us a pedestal fan. There is not even air conditioning in the hallways. There were stains on the sheets that needed to be replaced and the whole apartment was nowhere near the size that the photoshopped pictures on the company website portrayed. There was a 2-seater lounge but it was way too small to accommodate 4 people comfortably. Even when 4 people sat on the verandah, the road and rail noise from the ground level made it very difficult to even talk normally. We were there visiting a family member having life-saving surgery at the nearby hospital which made the whole stay even more stressful.

Good position for Caulfield

Tripadvisor 评级 3.0/5

JodiAnne1 家庭住宿 - 经 TripAdvisor 认证的评论

This is a very comfortable stay in Malvern. We wanted to be close to friends in Caulfield and this location is hard to beat in the suburbs, a stone’s throw from the station with its express train to the city. We had a 2 bedroom apartment. The beds were very comfortable and the apartment was spotless. However there are no shelves in the cupboards and very few hangers so it is near impossible to unpack even though there is ample cupboard space. The views are fantastic! There is no restaurant but there are 2 lovely breakfast spots nearby: Junior and Cafe Sepore. My major disappointment is that there was no service. I expected the rooms to be serviced daily. Maybe I missed that in the fine print?? I stayed for 6 nights. There are only 2 lifts and this is a busy building - I think a lot of long term stays. Reception was great at receiving packages but we had very little else to do with them. Overall, a useful base for Caulfield and a practical stay.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 158 评论 7.9/10 位置
  • 268 评论 6.9/10 房间
  • 151 评论 6.9/10 服务
  • 8 评论 7.1/10 上网
  • 139 评论 4.8/10 舒适度
  • 109 评论 6/10 清洁度
  • 18 评论 8.9/10 运动休闲
  • 17 评论 3.5/10 食物

支持方 Trustyou

我们在附近的其他酒店

我们位于 墨尔本 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。