曼特拉传奇酒店 4 星

客户意见评级 (ALL 评级) 4.2/5 2,381 评论

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描述

酒店其他优惠

  • 位于冲浪者天堂的中心地带

  • 距海滩 100 米远

  • 酒店服务

  • 出门就是轻轨

  • 多间会议室

我们的客房

酒店位置

曼特拉传奇酒店

25 Laycock St
4217 冲浪者天堂
澳大利亚

GPS:-28.004683, 153.429653

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  2,381 评论

TripAdvisor 评级  4.0/5  3,933 评论

Did not meet expectations

Tripadvisor 评级 2.0/5

Eve G 经 TripAdvisor 认证的评论

The location is great and the staff are friendly however I would not recommend. Unfortunately the room we booked (king studio) differed from the photos, which I understand can happen, but there were other issues - the room had an unpleasant smell, the carpet was old and dirty, the tv did not work, the surfaces of the room had dust plus one of the towels had marks. The staff did get the room cleaned and tv fixed immediately however for a 4 star hotel you would expect to walk into a clean hotel room with tv working.

Great location, friendly staff, good breakfast

Tripadvisor 评级 5.0/5

Tracey B 经 TripAdvisor 认证的评论

Staff were extremely helpful & friendly, facilities were lovely, hotel is in a great location close to beach, shops & restaurants, beds were comfortable, buffet breakfast had a good selection of hot & cold foods and was enjoyable, pool area was nice with plenty of areas to sit &relax

Dear Gatremma, Thanks so much for the amazing review! We loved having you as our guest and we hope to welcome you back for another perfect stay soon! Kindly, Elena Gligorova Front Office Manager

Very average hotel

Tripadvisor 评级 1.0/5

Stu M Couples - 经 TripAdvisor 认证的评论

Paid for a Luxury Studio Ocean View room for our 11 year anniversary. However, it turned out to be a little larger than a shoe box. No blankets or extra pillows, no parking, really old amenities (bathroom), tiny TV, and had to pay $200 for security deposit. Would not recommend for a nice get away.

Thank you for taking the time to tell us about your experience at the Mantra Legends Surfers Paradise. I do apologise for the disappointment endured during your stay with us, this is absolutely not our standard. Please do not hesitate to be in contact if you wish to discuss the matter in further details. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Zac Rossiter Assistant Manager

Location is good

Tripadvisor 评级 3.0/5

Eytch Connor J 经 TripAdvisor 认证的评论

Location would be the highlight of our stay as you can literally walk to everywhere for like 5-10 minutes. They don't have much parking spots on site but all good as it's cheaper to park in nearby public carpark like Bruce Bishop Car Park where you only pay $95 for 7 days parking. We love the pool as well but the jacuzzi can be better, it has lots of.pointed area, tiles are peeling off, water too salty (too much chlorine maybe?), not all spots has bubbles so definitely needs a good repair/maintenance. The happy hour was great as well except for not much cocktail choices, it's always the same every siinggglle dddaaayy. Other than these, all good, room is clean and ac works good. Housekeeping needs more training as they didn't clean our toilets and they just left us a toilet brush on a plastic cup for us to clean it ourselves!!?? Not happy with this one.

We very much appreciate your comments regarding your stay at the Mantra Legends Surfers Paradise. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. We are so pleased you had such an enjoyable few days and our friendly smiling staff hope we can see you again very soon. Sincerely, Reece O’Neill Assistant Manager

Gc500 weekend

Tripadvisor 评级 5.0/5

Chris p 经 TripAdvisor 认证的评论

Great stay friendly staff everything is close by had a friend come down even with it being so very busy was able to get a 2nd carpark Hotel is spacious and everyone was welcoming, Pool was a little cold , but the spa steam and sauna rooms made up for it will be back

We very much appreciate your comments regarding your stay at the Mantra Legends Surfers Paradise. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. We are so pleased you had such an enjoyable few days and our friendly smiling staff hope we can see you again very soon. Sincerely, Reece O’Neill Assistant Manager

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其他网络用户评价我们的酒店

  • 1,438 评论 9.3/10 位置
  • 1,957 评论 6.5/10 房间
  • 1,494 评论 8.5/10 服务
  • 30 评论 4.8/10 上网
  • 757 评论 5.9/10 清洁度
  • 689 评论 4.4/10 舒适度
  • 404 评论 8/10 早餐
  • 151 评论 6/10 酒吧和饮品

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