曼特拉传奇酒店 4 星

客户意见评级 (ALL 评级) 4.2/5 2,354 评论

曼特拉传奇酒店 - Image 1
曼特拉传奇酒店 - Image 2
曼特拉传奇酒店 - Image 3
曼特拉传奇酒店 - Image 4

描述

酒店其他优惠

  • 位于冲浪者天堂的中心地带

  • 距海滩 100 米远

  • 酒店服务

  • 出门就是轻轨

  • 多间会议室

我们的客房

酒店位置

曼特拉传奇酒店

25 Laycock St
4217 冲浪者天堂
澳大利亚

GPS:-28.004683, 153.429653

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  2,354 评论

TripAdvisor 评级  4.0/5  3,934 评论

Underwhelming and overpriced

Tripadvisor 评级 2.0/5

foodieofaus Solo travel - 经 TripAdvisor 认证的评论

Legends Hotel, once a beacon of charm, now stands as a shadow of its former glory, seemingly abandoned by its investors. The foyer, adorned with disheveled lounges, is marred by unsightly stains, while the guests' lack of poolside etiquette has taken a toll on the hotel’s interior. The lifts, often wet, and the semi-damp carpets in the corridors contribute to an unpleasant odor, only faintly masked by plug-in scent dispensers. The guest rooms, however, are surprisingly well-maintained, featuring a Kmart-style décor that lacks sophistication. The beds are average to firm, with by clumpy synthetic pillows. When inquiring about alternative bedding options, the straightforward response was simply, "No, that's it." Overall, Mantra Hotels leave much to be desired for those seeking an experience beyond the ordinary. The offerings are basic at best, barely qualifying as a three-star establishment. The prime location is the sole redeeming quality in an otherwise disappointing stay.

Great Location, good service

Tripadvisor 评级 4.0/5

natasha b 经 TripAdvisor 认证的评论

We had a lovely stay here. The bed was comfortable and the pillows were fluffy. It’s in a fantastic location, great views, walking distance to the main street and venues. Staff were accommodating wherever possible. My only suggestion is turn up your breakfast Bay Marie's. The hot breakfast was always just luke warm.

Dear Natasha, We very much appreciate your comments regarding your stay at the Mantra Legends Surfers Paradise. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Kindly, Jordan Egan Assistant Manager

Did not meet expectations

Tripadvisor 评级 2.0/5

Eve G 经 TripAdvisor 认证的评论

The location is great and the staff are friendly however I would not recommend. Unfortunately the room we booked (king studio) differed from the photos, which I understand can happen, but there were other issues - the room had an unpleasant smell, the carpet was old and dirty, the tv did not work, the surfaces of the room had dust plus one of the towels had marks. The staff did get the room cleaned and tv fixed immediately however for a 4 star hotel you would expect to walk into a clean hotel room with tv working.

Dear Eve, Thank you for taking the time to tell us about your experience at the Mantra Legends Surfers Paradise. I do apologise for the disappointment endured during your stay with us, this is absolutely not our standard. Please do not hesitate to be in contact if you wish to discuss the matter in further details. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kindly, Jordan Egan Assistant Manager

Great location, friendly staff, good breakfast

Tripadvisor 评级 5.0/5

Tracey B 经 TripAdvisor 认证的评论

Staff were extremely helpful & friendly, facilities were lovely, hotel is in a great location close to beach, shops & restaurants, beds were comfortable, buffet breakfast had a good selection of hot & cold foods and was enjoyable, pool area was nice with plenty of areas to sit &relax

Dear Gatremma, Thanks so much for the amazing review! We loved having you as our guest and we hope to welcome you back for another perfect stay soon! Kindly, Elena Gligorova Front Office Manager

Very average hotel

Tripadvisor 评级 1.0/5

Stu M Couples - 经 TripAdvisor 认证的评论

Paid for a Luxury Studio Ocean View room for our 11 year anniversary. However, it turned out to be a little larger than a shoe box. No blankets or extra pillows, no parking, really old amenities (bathroom), tiny TV, and had to pay $200 for security deposit. Would not recommend for a nice get away.

Thank you for taking the time to tell us about your experience at the Mantra Legends Surfers Paradise. I do apologise for the disappointment endured during your stay with us, this is absolutely not our standard. Please do not hesitate to be in contact if you wish to discuss the matter in further details. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Zac Rossiter Assistant Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 1,443 评论 9.2/10 位置
  • 1,928 评论 6.4/10 房间
  • 1,481 评论 8.4/10 服务
  • 27 评论 4.2/10 上网
  • 751 评论 5.8/10 清洁度
  • 681 评论 4.4/10 舒适度
  • 403 评论 7.8/10 早餐
  • 148 评论 6.5/10 酒吧和饮品

支持方 Trustyou

我们在附近的其他酒店

我们位于 冲浪者天堂 的所有酒店