Mantra Legends Surfers Paradise 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 2,382 件のレビュー

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Mantra Legends Surfers Paradise - Image 1
Mantra Legends Surfers Paradise - Image 2
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Mantra Legends Surfers Paradise - Image 4
25 Laycock St, 4217 SURFERS PARADISE, Australia

説明

ホテルのその他の情報

  • All rooms feature private balconies with views across the beach, canals or Gold Coast skyline

  • Located just 100 meters from the Famous Surfers Paradise Beach, ideal for a summer holiday

  • Host your next event with us, as Mantra Legends features extensive conferencing facilities

  • Our onsite restaurant & bar serve delicious meals & refreshing beverages, located in the lobby

  • Relax on our elevated spa deck or have a dip in the pool to cool down on those hot summer days

当ホテルの客室

ホテル所在地

Mantra Legends Surfers Paradise

25 Laycock St
4217 SURFERS PARADISE
Australia

GPS:-28.004683, 153.429653

電話番号
ファックス +61 7 5588 7885

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  2,382 件のレビュー

トリップアドバイザーの評価  4.0/5  3,933 件のレビュー

Great Location, good service

トリップアドバイザーの評価 4.0/5

natasha b トリップアドバイザー認証口コミ

We had a lovely stay here. The bed was comfortable and the pillows were fluffy. It’s in a fantastic location, great views, walking distance to the main street and venues. Staff were accommodating wherever possible. My only suggestion is turn up your breakfast Bay Marie's. The hot breakfast was always just luke warm.

Did not meet expectations

トリップアドバイザーの評価 2.0/5

Eve G トリップアドバイザー認証口コミ

The location is great and the staff are friendly however I would not recommend. Unfortunately the room we booked (king studio) differed from the photos, which I understand can happen, but there were other issues - the room had an unpleasant smell, the carpet was old and dirty, the tv did not work, the surfaces of the room had dust plus one of the towels had marks. The staff did get the room cleaned and tv fixed immediately however for a 4 star hotel you would expect to walk into a clean hotel room with tv working.

Dear Eve, Thank you for taking the time to tell us about your experience at the Mantra Legends Surfers Paradise. I do apologise for the disappointment endured during your stay with us, this is absolutely not our standard. Please do not hesitate to be in contact if you wish to discuss the matter in further details. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kindly, Jordan Egan Assistant Manager

Great location, friendly staff, good breakfast

トリップアドバイザーの評価 5.0/5

Tracey B トリップアドバイザー認証口コミ

Staff were extremely helpful & friendly, facilities were lovely, hotel is in a great location close to beach, shops & restaurants, beds were comfortable, buffet breakfast had a good selection of hot & cold foods and was enjoyable, pool area was nice with plenty of areas to sit &relax

Dear Gatremma, Thanks so much for the amazing review! We loved having you as our guest and we hope to welcome you back for another perfect stay soon! Kindly, Elena Gligorova Front Office Manager

Very average hotel

トリップアドバイザーの評価 1.0/5

Stu M Couples - トリップアドバイザー認証口コミ

Paid for a Luxury Studio Ocean View room for our 11 year anniversary. However, it turned out to be a little larger than a shoe box. No blankets or extra pillows, no parking, really old amenities (bathroom), tiny TV, and had to pay $200 for security deposit. Would not recommend for a nice get away.

Thank you for taking the time to tell us about your experience at the Mantra Legends Surfers Paradise. I do apologise for the disappointment endured during your stay with us, this is absolutely not our standard. Please do not hesitate to be in contact if you wish to discuss the matter in further details. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Zac Rossiter Assistant Manager

Location is good

トリップアドバイザーの評価 3.0/5

Eytch Connor J トリップアドバイザー認証口コミ

Location would be the highlight of our stay as you can literally walk to everywhere for like 5-10 minutes. They don't have much parking spots on site but all good as it's cheaper to park in nearby public carpark like Bruce Bishop Car Park where you only pay $95 for 7 days parking. We love the pool as well but the jacuzzi can be better, it has lots of.pointed area, tiles are peeling off, water too salty (too much chlorine maybe?), not all spots has bubbles so definitely needs a good repair/maintenance. The happy hour was great as well except for not much cocktail choices, it's always the same every siinggglle dddaaayy. Other than these, all good, room is clean and ac works good. Housekeeping needs more training as they didn't clean our toilets and they just left us a toilet brush on a plastic cup for us to clean it ourselves!!?? Not happy with this one.

We very much appreciate your comments regarding your stay at the Mantra Legends Surfers Paradise. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. We are so pleased you had such an enjoyable few days and our friendly smiling staff hope we can see you again very soon. Sincerely, Reece O’Neill Assistant Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 689 件のレビュー 4.4/10 快適さ
  • 404 件のレビュー 8/10 朝食
  • 151 件のレビュー 6/10 バー＆飲料

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周辺の他の施設

Surfers Paradiseのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。