Mantra Legends Surfers Paradise 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 2,352 件のレビュー

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Mantra Legends Surfers Paradise - Image 1
Mantra Legends Surfers Paradise - Image 2
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Mantra Legends Surfers Paradise - Image 4
25 Laycock St, 4217 SURFERS PARADISE, Australia

説明

ホテルのその他の情報

  • All rooms feature private balconies with views across the beach, canals or Gold Coast skyline

  • Located just 100 meters from the Famous Surfers Paradise Beach, ideal for a summer holiday

  • Host your next event with us, as Mantra Legends features extensive conferencing facilities

  • Our onsite restaurant & bar serve delicious meals & refreshing beverages, located in the lobby

  • Relax on our elevated spa deck or have a dip in the pool to cool down on those hot summer days

当ホテルの客室

ホテル所在地

Mantra Legends Surfers Paradise

25 Laycock St
4217 SURFERS PARADISE
Australia

GPS:-28.004683, 153.429653

電話番号
ファックス +61 7 5588 7885

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  2,352 件のレビュー

トリップアドバイザーの評価  4.0/5  3,934 件のレビュー

Underwhelming and overpriced

トリップアドバイザーの評価 2.0/5

foodieofaus Solo travel - トリップアドバイザー認証口コミ

Legends Hotel, once a beacon of charm, now stands as a shadow of its former glory, seemingly abandoned by its investors. The foyer, adorned with disheveled lounges, is marred by unsightly stains, while the guests' lack of poolside etiquette has taken a toll on the hotel’s interior. The lifts, often wet, and the semi-damp carpets in the corridors contribute to an unpleasant odor, only faintly masked by plug-in scent dispensers. The guest rooms, however, are surprisingly well-maintained, featuring a Kmart-style décor that lacks sophistication. The beds are average to firm, with by clumpy synthetic pillows. When inquiring about alternative bedding options, the straightforward response was simply, "No, that's it." Overall, Mantra Hotels leave much to be desired for those seeking an experience beyond the ordinary. The offerings are basic at best, barely qualifying as a three-star establishment. The prime location is the sole redeeming quality in an otherwise disappointing stay.

Great Location, good service

トリップアドバイザーの評価 4.0/5

natasha b トリップアドバイザー認証口コミ

We had a lovely stay here. The bed was comfortable and the pillows were fluffy. It’s in a fantastic location, great views, walking distance to the main street and venues. Staff were accommodating wherever possible. My only suggestion is turn up your breakfast Bay Marie's. The hot breakfast was always just luke warm.

Dear Natasha, We very much appreciate your comments regarding your stay at the Mantra Legends Surfers Paradise. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Kindly, Jordan Egan Assistant Manager

Did not meet expectations

トリップアドバイザーの評価 2.0/5

Eve G トリップアドバイザー認証口コミ

The location is great and the staff are friendly however I would not recommend. Unfortunately the room we booked (king studio) differed from the photos, which I understand can happen, but there were other issues - the room had an unpleasant smell, the carpet was old and dirty, the tv did not work, the surfaces of the room had dust plus one of the towels had marks. The staff did get the room cleaned and tv fixed immediately however for a 4 star hotel you would expect to walk into a clean hotel room with tv working.

Dear Eve, Thank you for taking the time to tell us about your experience at the Mantra Legends Surfers Paradise. I do apologise for the disappointment endured during your stay with us, this is absolutely not our standard. Please do not hesitate to be in contact if you wish to discuss the matter in further details. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kindly, Jordan Egan Assistant Manager

Great location, friendly staff, good breakfast

トリップアドバイザーの評価 5.0/5

Tracey B トリップアドバイザー認証口コミ

Staff were extremely helpful & friendly, facilities were lovely, hotel is in a great location close to beach, shops & restaurants, beds were comfortable, buffet breakfast had a good selection of hot & cold foods and was enjoyable, pool area was nice with plenty of areas to sit &relax

Dear Gatremma, Thanks so much for the amazing review! We loved having you as our guest and we hope to welcome you back for another perfect stay soon! Kindly, Elena Gligorova Front Office Manager

Very average hotel

トリップアドバイザーの評価 1.0/5

Stu M Couples - トリップアドバイザー認証口コミ

Paid for a Luxury Studio Ocean View room for our 11 year anniversary. However, it turned out to be a little larger than a shoe box. No blankets or extra pillows, no parking, really old amenities (bathroom), tiny TV, and had to pay $200 for security deposit. Would not recommend for a nice get away.

Thank you for taking the time to tell us about your experience at the Mantra Legends Surfers Paradise. I do apologise for the disappointment endured during your stay with us, this is absolutely not our standard. Please do not hesitate to be in contact if you wish to discuss the matter in further details. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Zac Rossiter Assistant Manager

との提携 TripAdvisor

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周辺の他の施設

Surfers Paradiseのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。