布里斯班乔治国王广场美居酒店 4 星

客户意见评级 (ALL 评级) 3.9/5 4,311 评论

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Corner of Ann and Roma Streets, 4000 布里斯班, 澳大利亚

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凡入住布里斯班乔治国王广场美居酒店的客人均可享用相邻的布里斯班乔治国王广场铂尔曼酒店的所有 5 星级设施，其中包括健身房、诱人的 Bistro Allure 餐厅及 KG 酒吧。

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酒店位置

布里斯班乔治国王广场美居酒店

Corner of Ann and Roma Streets
4000 布里斯班
澳大利亚

GPS:-27.4683, 153.02308

电话
传真 +61 7 3229 9618

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  3.9/5  4,311 评论

TripAdvisor 评级  4.0/5  1,412 评论

3 ROOMS IN STAY

Tripadvisor 评级 2.0/5

Z1867UQphilipt 商务住宿 - 经 TripAdvisor 认证的评论

The hotels requires an audit of rooms. One room smelt of fish, the next room smelt of paint fumes. To top this off, my room key is given to another guest who enters my room. I have stayed here many times and it has been tremendous, but this stay and follow up was really poor.

Dear Z1867UQphilipt, Thank you for taking the time to share your feedback. I sincerely apologize for the issues you encountered during your recent stay. The unpleasant smells in your rooms and the serious error of another guest being given your room key are unacceptable and do not reflect our usual standards. We deeply regret that your stay was not up to the standard you have come to expect from us. Please be assured that we are conducting a thorough audit of our rooms and reviewing our procedures to prevent such occurrences in the future. We value your continued patronage and hope to have the opportunity to provide you with a much-improved experience on your next visit. Sincerely, Roshit Manmohan - Front Office Manager

5 star foyer 2 star rooms

Tripadvisor 评级 2.0/5

JAS888GoldCoast Couples - 经 TripAdvisor 认证的评论

Ok positive first the hotel is a great location for the city thats it, when you check in you say wow this must be awesome as they have spent millions on the check in foyer etc but when you get to the room its like going back 30years, very tired and instead of making the entrance flashy how about fixing the rooms, breakfast was $42 each for full buffet breakfast and definitely wasn’t worth that very basic, also thought $50 per day to park your car for guests was pretty steep as well anyway will not stay here again as there rooms a too old

Dear JAS888GoldCoast, Thank you for sharing your feedback with us. We appreciate your positive comments about our hotel's central location and lobby. However, we apologize for the disappointment you experienced with the condition of your room. Please know that we take your concerns seriously, and we are continuously working to improve and update our accommodations to ensure they meet modern standards. We also regret that you found our breakfast pricing and parking fees to be excessive. Your comments will be reviewed by our management team for consideration. We value your feedback as it helps us to focus on areas that need improvement. Should you reconsider, we would appreciate the opportunity to provide you with a more satisfying stay in the future. Sincerely, Roshit Manmohan - Front Office Manager

Leaves you feeling unwelcome- Wouldn’t return

Tripadvisor 评级 3.0/5

lostwithsam Couples - 经 TripAdvisor 认证的评论

Check in staff bordering on rude, insisting on payment now, which although I should not have had to pay until after, I was happy to pay now-all I asked was that I pay for everything at once. I’m happy to pay now for the hotel and the car parking or I will pay at check out for the hotel and car parking. She reluctantly agreed to charge me for both now, as she was certainly not going to let me pay for the room at check out. She said she was charging me for both, didn’t tell me the amount that she was charging me for and when we went up to our room and looked at the card charge realised that she had not charged us for the car parking. Which appeared to be intentional as for whatever reason, she did not want me to pay for that until check out but I had to pay for my room at check-in. Very unprofessional. No mention of ACCOR status (I’m nothing special but as a gold member something is generally mentioned). It was a late booking so I didn’t receive any welcome gift etc, (which is understandable). No hotel information provided by check in staff. Check in was abrupt and unprofessional (it was not a busy). Upon check out when paying my car payment that I should have already been charged for-I did mention that I was unhappy with check in as I had requested to pay everything at once and check in staff had told me that was what I was paying at the time. Check out staff were ok, but they weren’t unimpressed when I mentioned that I wasn’t happy with check in and they were obviously not interested in following that up. On a positive note, the Valets were excellent! Very professional, friendly and efficient. Unfortunately due to feeling unwelcome at the hotel, and having had a similar (worse) experience when I was staying at the Pullman side (the same reception for both hotels), I wouldn’t choose to stay here again.

Dear lostwithsam, Thank you for taking the time to share your detailed feedback. I sincerely apologize for the disappointing experience you had during your stay, particularly with the check-in process and the treatment you received from our staff. This is not reflective of the high standards we aim to uphold at our hotel. I am sorry to hear about the confusion and frustration regarding your payment. It is our priority to ensure a smooth and professional check-in experience, and it is clear that we fell short in this instance. Your concerns about the lack of recognition for your Accor Gold status and the absence of hotel information provided at check-in are also noted, and we will address these issues with our team to improve our service. It's great to hear that our valet team provided excellent service. However, it is disheartening to know that your overall experience left you feeling unwelcome. We appreciate your feedback as it helps us identify areas for improvement. I hope you might reconsider staying with us again, giving us the opportunity to provide you with the exceptional experience that all our guests deserve. Warm regards, Roshit Manmohan Front Office Manager

Location is power

Tripadvisor 评级 4.0/5

gaurav_829 商务住宿 - 经 TripAdvisor 认证的评论

A decent hotel with all services available. The building and rooms are pretty old however same is comfortable. Room had a terrible view which was sad as had stayed for 6 nights and some other views would have been great. Decent breakfast but same offered everyday with no changes to any one dish whatsoever. The serving area is quite small and become crowded in busy time. The coffee machine area is super busy. The roof top bar is an amazing and must visit. Overall a good hotel for location which is near to queen street mall and king George square.

Dear gaurav_829, Thank you for sharing your feedback with us. We're pleased to hear that you found our hotel to be decent and that you enjoyed the comfort of our rooms. We apologize for any disappointment caused by the view from your room. We understand that a pleasant view can enhance the overall experience, and we regret if this aspect did not meet your expectations. Regarding the breakfast experience, we appreciate your feedback and will take it into consideration as we continually strive to improve our offerings and service. It's great to hear that you enjoyed our rooftop bar and found our location convenient. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future. Warm regards, Roshit Manmohan Front Office Manager

Poor Experience

Tripadvisor 评级 2.0/5

lizzy122015 经 TripAdvisor 认证的评论

A very poor start to out holiday. Even with a room upgrade, it was a most unpleasant stay. The room was small, the bed uncomfortable, the couch was lumpy, and the view was non-existent. I wouldn't stay there again. The only positive was that it was close to the coach terminal, which was where we needed to be the next morning

Dear lizzy122015, I'm truly sorry to hear about your poor experience during your recent stay. It's disappointing to learn that despite a room upgrade, your stay fell short of expectations. Your feedback regarding the room size, bed comfort, couch condition, and view is concerning, and I apologize for any discomfort or inconvenience caused. We strive to provide a comfortable and enjoyable experience for all our guests, and it's disheartening to hear that we missed the mark on this occasion. I appreciate your acknowledgment of our hotel's proximity to the coach terminal, and I regret that this was the only positive aspect of your stay. Please know that your feedback is valuable to us, and I assure you that we will take your comments into consideration to make improvements where necessary. Thank you for bringing these matters to our attention, and I apologize for any inconvenience caused. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience. Sincerely, Roshit Manmohan - Front Office Manager

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其他网络用户评价我们的酒店

  • 1,565 评论 9.2/10 位置
  • 2,605 评论 4.8/10 房间
  • 2,110 评论 7.7/10 服务
  • 111 评论 4.4/10 上网
  • 1,054 评论 3.9/10 清洁度
  • 1,004 评论 4.2/10 舒适度
  • 634 评论 3.7/10 设施
  • 564 评论 5.1/10 性价比

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。