Mantra Sun City Surfers Paradise 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 1,453 件のレビュー

Mantra Sun City Surfers Paradise - Image 1
Mantra Sun City Surfers Paradise - Image 2
Mantra Sun City Surfers Paradise - Image 3
Mantra Sun City Surfers Paradise - Image 4

説明

ホテルのその他の情報

  • Large apartment style accommodation - perfect for big groups

  • Pools, sauna, and steam room to help you cool down or warm up

  • Waterslides into the pools for fun and adventure

  • Three distinct swimming pools (indoor and outdoor)

  • 25-minute drive from local theme parks

当ホテルの客室

客室

Hotel Room

  • 2 人/最大
  • 38 / 409 sq ft
  • 寝具 1 x 連結可能ベッド
  • ほとんどの宿泊施設: バルコニー

ホテル所在地

Mantra Sun City Surfers Paradise

3400 Gold Coast Highway
4217 SURFERS PARADISE
Australia

GPS:-27.992667, 153.428728

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • シャトル
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙

KOASTAL KITCHEN

The doors to Koastal Kitchen are open for breakfast daily. Fast, great value meals to start the day and all made from fresh local ingredients in the Kitchen. The sun, the surf, the shopping, the excitement, it builds an appetite!

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  1,453 件のレビュー

トリップアドバイザーの評価  4.0/5  3,211 件のレビュー

great pool and location close to surfers paradise without the mayhem

トリップアドバイザーの評価 3.0/5

David Dunk d トリップアドバイザー認証口コミ

very good location good carparking the room reception pool area all very clean. The indoor and outdoor pools were very good. Unfortunately, the gym equipment was missing several attachments. Also the restuarant is only open very limited times same as the bar so you have to walk to the Marriot to get a decent coffee in saying that the staff are great and room was comfy

Dear Daviddunkd, Thanks for choosing Mantra Sun City for your recent stay on the sunny Gold Coast. It’s fantastic to hear of the positive experiences you’ve had with us. It's lovely to hear you were impressed with our customer services and facilities. Your compliments will be passed onto our team. We look forward to welcoming you back again soon next time your travels bring you back to the Gold Coast. Warm regards, Mantra Sun City Team

Budget not worth the money

トリップアドバイザーの評価 2.0/5

Isabella M トリップアドバイザー認証口コミ

Stayed in room 1602B Very out dated, fridge, furniture, old fan in wardrobe, not cleaned, unhygienic. Very basic budget hotel Would not stay again. Reception did offer another room, again the same just on another floor, there is nothing resort about this hotel

Dear isabellamF4464PD, Apologies that your stay wasn't up to your expectations. It is disappointing to hear that we fell far short of our usually standards. Thank you for sharing your experience with us. Please be assured that I will share your feedback with the team to ensure that we can provide a higher level of service to our valued guests Kind Regards Mantra Sun City Team

Good family accommodation

トリップアドバイザーの評価 4.0/5

eskvalley1 ファミリー - トリップアドバイザー認証口コミ

Good location good facilities basketball court tennis court, lots of pools, we were on the 23rd floor 3 bedroom was huge space for our family of 5, good facilities in apartments too washing machine dryer oven microwave etc. very good wifi, car park included was good

Thank you for your positive feedback. We are glad that you enjoyed your stay with us, and we are looking forward to see you again.

Uncomfortable and noisy

トリップアドバイザーの評価 2.0/5

colts191812 トリップアドバイザー認証口コミ

I stayed three nights, opting to save a few dollars on this business trip because the reviews and pictures looked okay, and the conference was just around the corner. Unfortunately, I regret it. The main issues were: 1) the best was two single beds stuck together and terribly uncomfortable as it has a ridge in the middle; 2) the noise from the highway, despite being 8 floors up was too much to sleep through from around 3:30 am; 3) the shade to cover the window in the shower was disgusting; and 4) on the first day the shower screen completely fell apart and I had to catch it before it smashed and reassemble it. Lastly, this is a giant hotel, that would have probably been at around 20% occupancy at best, however, I wasn't allowed to check in a few hours early. I suggest to avoid this hotel.

Dear colts191812, My Sincere apologies that your stay with us was not up to your expectations. As a team we do strive to provide excellent service, however in this situation we fell far short of our usual standards. Please be assured that I will share your feedback with the team to ensure that we can provide a higher level of service to all our valued guests. Kind Regards Geri Mikaere Assistant Manager

Feedback

トリップアドバイザーの評価 4.0/5

Cheryl E トリップアドバイザー認証口コミ

Enjoyable stay. 3rd floor was a little noisy due to the traffic. We stayed in 308B. The only complaint is when I got off the lift some guy almost hit me as he was riding an electric scooter coming from the left hand side of the floor which I reported to the front desk. We will stay there again but will book a higher level if possible

Dear Cheryle830, Thank you for your feedback on your recent stay with us at Mantra Sun City. We are delighted to hear that you have had a positive experience with us, however we can also see that you ran into a negative experience during your stay, where I do apologies. Which I have also spoken to the parents about the incident that happened. Kind Regards Geri Mikaere Assistant Manager

との提携 TripAdvisor

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