Mantra Sun City Surfers Paradise 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 1,582 件のレビュー

Mantra Sun City Surfers Paradise - Image 1
Mantra Sun City Surfers Paradise - Image 2
Mantra Sun City Surfers Paradise - Image 3
Mantra Sun City Surfers Paradise - Image 4

説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • Large apartment style accommodation - perfect for big groups

  • Pools, sauna, and steam room to help you cool down or warm up

  • Waterslides into the pools for fun and adventure

  • Three distinct swimming pools (indoor and outdoor)

  • 25-minute drive from local theme parks

当ホテルの客室

客室

Hotel Room

  • 2人
  • 38 / 409 sq ft
  • 寝具 1 x 連結可能ベッド
  • ほとんどの宿泊施設: バルコニー

ホテル所在地

Mantra Sun City Surfers Paradise

3400 Gold Coast Highway
4217 SURFERS PARADISE
Australia

GPS:-27.992667, 153.428728

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • シャトル
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙

KOASTAL KITCHEN

The doors to Koastal Kitchen are open for breakfast daily. Fast, great value meals to start the day and all made from fresh local ingredients in the Kitchen. The sun, the surf, the shopping, the excitement, it builds an appetite!

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  1,582 件のレビュー

トリップアドバイザーの評価  4.0/5  3,193 件のレビュー

Terrific apartment in a great location

トリップアドバイザーの評価 4.0/5

Keiron R トリップアドバイザー認証口コミ

The Mantra Sun City is our recent “go To” holiday accommodation. We have stayed here on all our recent visits. The apartments are spacious and comfortable, well maintained and quiet. The complex offers a large indoor and outdoor pool areas, Spas and gym. The location is terrific with the light rail to the door and only minutes walk to Surfers Central.

Dear Keironr2014, Thanks for choosing Mantra Sun City for your recent stay on the sunny Gold Coast and providing your top rating. I'm glad to hear of the positive experience you had with us. It is great to read that we could accommodate you with everything you needed. We look forward to welcoming you back again soon next time your travels bring you back to the Gold Coast. Warm regards, Mantra Sun City Team

Great hotel, loved it!

トリップアドバイザーの評価 5.0/5

T L トリップアドバイザー認証口コミ

The most amazing hotel we have stayed at in Queensland. The apartments were huge, clean and had everything we needed. The staff were lovely and so accomodating and the pool was awesome. We initially stayed 4 nights and then moved onto our next hotel, but the next hotel was disappointing after staying at the Mantra Sun City so we decided to check out after 1 night and go back to Mantra Sun City for the remainder of our trip - we loved it that much! I loved that there were a lot of pool options, it wasn’t overly busy so we were always able to have a sun bed by the pool, we definitely will be coming back. Thankyou for having us!

Dear B9084YDtI, Thanks for choosing Mantra Sun City for your recent stay on the sunny Gold Coast and providing your top rating. I'm glad to hear of the positive experience you had with us. It's lovely to hear that you were impressed with our customer services and facilities. Your compliment will be passed onto our Team. Our hotel is just a block away from the ocean and we are located on the north side of Surfers Paradise, it is easy to access anywhere as we are only 10 mins away from the centre of Surfers Paradise. We do have great facilities for kids and families - Water slides, indoor heated pool, and indoor/outdoor spa. We look forward to welcoming you back again soon next time your travels bring you back to the Gold Coast. Warm regards, Mantra Sun City Team

Mantra sun city, Surfers Paradise. Never again for me.

トリップアドバイザーの評価 1.0/5

Matt P トリップアドバイザー認証口コミ

From start to finish the staff were not friendly at all. seems like they only interest was up selling you anything that they could bid like McDonald’s would you like fries with that! Family of 4 they chargered $5 per towel just to use there pool, here for 4 days felt I had to reuse towels and wash and dry ourselves. Called reception to ask for coffee in the room as there was two satchels for a 4 holiday and was told I'd need to come down to reception myself to collect it. Breakfast was disgusting. The only hot option was burnt bacon, overcooked scrambled eggs, and baked beans for a buffet breakfast. (nothing else )The cheese, and tomato plate where empty at every breakfast. Always had to ask and wait for it to come out. Every morning there wasn't a table that wasn't cleared of plates, bowls, glasses etc. the poorest quality I've ever come across in 35 years of travelling. Ended up clearing tables ourselves so we could get a seat. $6 per coffee if you can stand poor-quality coffee. Paint falling off the sealing in the indoor pool, looks like it hasn't had a coat of paint in over 20 years. Felt like we're staying at a backpackers hostel as apposed to an Accor establishment.

Dear X8467QLmattp, Thank you for taking the time to tell us about your experience at the Mantra Sun City - Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mantra Sun City Team

Great Facilities

トリップアドバイザーの評価 4.0/5

dodiekas トリップアドバイザー認証口コミ

Location near down town Suffer Paradise, beach & next to Tram Shelter. Living in a Service Apartment (1 BR) is very spacious & complete with amenities (bedroom, kitchen, bathroom) except slippers & toothbrush, including washing machine, dishwasher, large refrigerator, microwave, grill, eating & cooking utensils. Balcony overlooking the beach, 2 large TVs, spacious living room & large sofa, dining area. There are several swimming pools (sand & sliding) including an indoor pool, 2 jacuzzi pools so it is very suitable for families, a gym and a sauna. Spacious lobby with 6 elevator lifts so it's easy & fast. Just a few steps to the iconic Suffer Paradise beach, stroll along while jogging. 2 next shelter stops reach down town to shop for all your needs including going to the busy center. Easy access to the airport, Sea World, Warner Bros & Griffith University and all tourist destinations. Highly recommended for your next visit, but low internet signal. Reception staff available for 07am~11pm, daily house keeping & extra towel (swim) with add fee. Low for internet signal

Dear Dodiekas, We very much appreciate your comments regarding your stay at the Mantra Sun City Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra Sun City Team

Relaxed stay

トリップアドバイザーの評価 5.0/5

Alan_N1992 トリップアドバイザー認証口コミ

Nice and well maintained leisure facilities. Staff tried their very best to make guests feel welcomed. One best example is the staff generally very ok with guests walk around in swimsuits as it is a resort next to beaches and guests tend to be dressed in their most relaxed way. Also the motu, gym, sauna and steam room are very well maintained and tidy.

Dear Alan_N1992, Thanks for choosing Mantra Sun City for your recent stay on the sunny Gold Coast and providing your top rating. I'm glad to hear of the positive experience you had with us. It's lovely to hear that you were impressed with our customer services and facilities. Your compliment will be passed onto our Team. Our hotel is just a block away from the ocean and we are located on the north side of Surfers Paradise, it is easy to access anywhere as we are only 10 mins away from the centre of Surfers Paradise. We do have great facilities for kids and families - Water slides, indoor heated pool, and indoor/outdoor spa. We look forward to welcoming you back again soon next time your travels bring you back to the Gold Coast. Warm regards, Mantra Sun City Team

との提携 TripAdvisor

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