Mantra Trilogy Cairns 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.1/5 1.994 görüş

Mantra Trilogy Cairns - Image 1
Mantra Trilogy Cairns - Image 2
Mantra Trilogy Cairns - Image 3
Mantra Trilogy Cairns - Image 4
101 105 Esplanade, 4870 CAIRNS, Australia

Açıklama

Otel ekstraları

  • Overlooking all of the great attractions and activity of the waterfront

  • Restaurants, IGA, Hair salon, massage and more within walking distance

  • Room classes available from Hotels to large 3 bed apartments

  • Proximity to the new Cairns Aquarium & all Cairns has to offer

  • Close to the Convention Centre and business district

Konaklama olanaklarımız

Otelin konumu

Mantra Trilogy Cairns

101 105 Esplanade
4870 CAIRNS
Australia

GPS:-16.918636, 145.775751

Telefon
Faks +61 7 4080 8001

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvanlara izin verilmez
  • Servis aracı
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima

Yüzme havuzu

Dive into the cooling waters of Mantra Trilogy's beautiful lagoon style pool and enjoy the ocean views. There is one onsite swimming pool for your enjoyment. The pool is located on level three and is open from 6:00am until 10:00pm.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.1/5  1.994 görüş

TripAdvisor Derecesi  3.5/5  2.968 görüş

Mantra Trilogy Cairns Pathetic.

Tripadvisor puanı 1.0/5

Wayne L TripAdvisor onaylı yorum

Booked ocean view,but got side on view,receptionist made out she done her best,false.The room had one chair,one bedside lamp,one cupboard with TV on top,nowhere to put prepare or put food,under cupboard a tiny tiny fridge,2 cups,one tea spoon 2 glasses with water jug that did not fit in the fridge,no plates or bowls or knives or fork,no where to put kettle and had to fill kettle in bathroom,we bought the small coffey table in from balcony to put kettle on,Bathroom shower over bath,Climb in and out with bad legs,bottom of bath stained or just worn out,dirty grout on wall and floor tiles.We have stayed in better hotels in 3rd world countries.Pathetic,never again.

Dear Wayne, Thank you for your feedback, we apologise for the inconvenience you faced during your stay and that your ocean view did not meet expectations. We do have 1 bedroom apartments that are front facing to the ocean & have kitchenettes to prepare food in, this style may suited your needs better, We apologise that this was not communicated to you. I have passed your comments onto our team to ensure a more enjoyable stay for future guests. Kind Regards, Emil Gan General Manager Mantra Trilogy Cairns

Almost no parking at alo

Tripadvisor puanı 2.0/5

Ken S TripAdvisor onaylı yorum

Don't be lied to by this place. The rooms and facilities were really nice. However, don't be lied to about the parking, or lack of. I rang the property ahead of time and mentioned I was driving to Cairns. Yep, told there's parking. I guess that's technically true. When I get here, on then are you told it is "first come, first served". They stuff a flyer in your hand with other paid parking options down the street. Wasnt told that when i rang. You have to double park in the driveway to get your bags out of the car and get hassled by staff to move your car. When you ask what you are supposed to do if there's no parks, "oh, it's free on the street until the morning". Great way to relax. For an entire holiday resort, they don't tell you there's only 38 carparks available. Absolute joke

Dear Ken, Thank you for your feedback, we apologise for the inconvenience you faced during your stay, We normally advise all guest enquiring about parking that it is subject to availability and is limited. I am sorry this was not communicated to you correctly. I have passed your comments to the team to ensure that more effective communication to our future guests. Kind Regards, Emil Gan General Manager Mantra Trilogy Cairns

Poor

Tripadvisor puanı 1.0/5

Daydream07767539601 TripAdvisor onaylı yorum

No room service after four nights and the wifi is complete rubbish somewhere from 2012. I don’t understand why a “decent hotel” would have such poor guest services. My experience with cairns and this hotel is that they don’t care about returning business. I stay for work so therefore have no choice but if you have choice there must be better options.

Thank you for your feedback, we apologise for the inconvenience you faced during your stay. We do not offer room service, however fresh towels and amenities are available 24/7 at reception. Regarding WiFi; we have recently upgraded our service, with further upgrades planned, if you are have issues please don't hesitate to contact reception 24/7, who will happily assist. Kind Regards, Emil Gan General Manager Mantra Trilogy Cairns

Great location

Tripadvisor puanı 4.0/5

Alison M Solo travel - TripAdvisor onaylı yorum

What a stunning hotel and location. Unfortunate I was only there for one night but I got upgraded to the one bedroom apartment as an Accor member. Such a beautiful view and great facilities. I would absolutely suggest for solo, couples or families as the location was right near the heart of Cairns

Dear Alison, Thank you for your kind review. We hope to welcome you back soon Kind Regards, Emil Gan General Manager Mantra Trilogy Cairns

Excellent stay

Tripadvisor puanı 5.0/5

WILLIAM L TripAdvisor onaylı yorum

Excellent stay and customer service, from the call I received the day before arriving and then I received an unexpected upgrade on arrival, obviously subject to availability. well cared for, but it was only 1 night unfortunately this time!

Dear William, Thank you for your kind review. We hope to welcome you back soon Kind Regards, Emil Gan General Manager Mantra Trilogy Cairns

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Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.