Mantra Trilogy Cairns 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.1/5 2.009 görüş

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Açıklama

Otel ekstraları

  • Overlooking all of the great attractions and activity of the waterfront

  • Restaurants, IGA, Hair salon, massage and more within walking distance

  • Room classes available from Hotels to large 3 bed apartments

  • Proximity to the new Cairns Aquarium & all Cairns has to offer

  • Close to the Convention Centre and business district

Konaklama olanaklarımız

Otelin konumu

Mantra Trilogy Cairns

101 105 Esplanade
4870 CAIRNS
Australia

GPS:-16.918636, 145.775751

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvanlara izin verilmez
  • Servis aracı
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima

Yüzme havuzu

Dive into the cooling waters of Mantra Trilogy's beautiful lagoon style pool and enjoy the ocean views. There is one onsite swimming pool for your enjoyment. The pool is located on level three and is open from 6:00am until 10:00pm.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.1/5  2.009 görüş

TripAdvisor Derecesi  3.5/5  2.923 görüş

Totally Disappointed

Tripadvisor puanı 1.0/5

148markq İş - TripAdvisor onaylı yorum

I am annoyed that I had to cancel my stay due to circumstances outside of my control, only to be told there is a no refund or credit for cancelling a booking. This is not acceptable and I will not consider staying at the hotel in the future, at least a credit should be offered.

Dear Mark, I am sorry to here that you couldn't make your reservation with us. We do offer discounted rates that have a no cancellation stipulation. As you booked through a 3rd party website, on one of these rates we are unable to offer credit or refund Kind regards, Guest relations.

Great location close to everything.

Tripadvisor puanı 4.0/5

748debbief Solo travel - TripAdvisor onaylı yorum

Had a good stay ! hotel was in a good location and hotel was clean bed wasn't the most comfortable which isn't good for your back and the shower needs a door as water lands all over the floor. Other then this I had a good stay and would stay here again.

Dear 748debbief, Thank you for your review on the Mantra Trilogy, we welcome your feedback on the property and take note of your issues raised. We do hope to see you back here again with us in the near future. Kind Regards Guest Relations

A Journey from Anticipation to Disappointment: My Mantra Trilogy Cairns Experience

Tripadvisor puanı 1.0/5

Dan D TripAdvisor onaylı yorum

My arrival at a Mantra Trilogy Cairns hotel after a grueling day was met with frustration, thanks to Vanessa's indifference at reception regarding a booking mix-up. Despite confirmation from the travel agency, I was left in limbo for over half an hour, neglected for other guests. The situation worsened with another staff member's lack of initiative, leading to more unnecessary delays. The room, promised yet unprepared, featured worn-out towels and a possibly bug-infested couch. This experience, a stark contrast to my usual stays at Mantra properties, has firmly dissuaded me from ever returning or recommending this hotel.

Dear Daniel, Thank you for taking the time to tell us about your experience at the Mantra Trilogy Cairns. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sadly we did not receive your chargeback prior to arrival and we are unable to check guests in without a payment method. We have worked with the company that made your booking to ensure an easier transition for future guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest relations

Awesome location.

Tripadvisor puanı 5.0/5

Robyn S TripAdvisor onaylı yorum

Loved staying at Mantra Trilogy Cairns. So close to the Esplanade. Walking distance to shops, restaurants, bars etc. The room was comfortable and the view from the balcony over the pool was a bonus. It was lovely being able to open the doors and let fresh air in and sit outside.

Dear F3182Elrobyns, Thank you for your review on the Mantra Trilogy and we appreciate you taking the time to mention us on Trip Advisor. We do hope to see you back here again in the near future. Regards Guest Relations

Professional and Friendly

Tripadvisor puanı 5.0/5

Jonathan R TripAdvisor onaylı yorum

Extended stay for work. Staff were professional, friendly and very helpful. Rooms kept clean and minimal interference from staff. Ease of access to shops and resturants and easy exit and entrance to the hotel. Wifi worked as per normal, however kept cutting out and needing to relog back in

Dear jonathanrH7153AG, Thank you for your review on the Mantra Trilogy. We appreciate your kind words on the property and hope that we will see you again in the near future. Kind Regards Guest Relations

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 924 görüş 8.3/10 Konum
  • 1.373 görüş 5.9/10 Oda
  • 960 görüş 7.9/10 Hizmet
  • 87 görüş 4.4/10 Wifi
  • 547 görüş 4.2/10 Hijyen
  • 535 görüş 5.1/10 Konfor
  • 331 görüş 4.6/10 Otel Donanımları
  • 180 görüş 5.9/10 Fiyatının Karşılığı

Hizmet sağlayıcı Trustyou

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