Mercure Cairns 4,5 yıldız

Avis müşterileri puanı (ALL Puanlama) 3.8/5 1.019 görüş

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The Mercure Cairns is perfect for both business and leisure travellers, offering a variety of room types from standard rooms to family and spa rooms. We pride ourselves on delivering warm, friendly service and affordable, comfortable accommodation.

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Otelin konumu

Mercure Cairns

15 Florence Street, Corner of Florence and Lake St
4870 CAIRNS
Avustralya

GPS:-16.919012, 145.772888

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Daha fazla bilgi edinin

ALL Puanlama  3.8/5  1.019 görüş

TripAdvisor Derecesi  3.5/5  121 görüş

Nice place, happy friendly staff.

Tripadvisor puanı 5.0/5

Peter A TripAdvisor onaylı yorum

I was there for work so it was a different experience for me than most. The location was perfect though - very close to all attractions and the parking was handy. I found the room quiet and peaceful. The staff were super friendly and I felt very welcome. Cairns is in the tropics so you want a place that's clean and well maintained - this is certainly all of those things. My room and the place in general were spic and span and I would definitely come back.

Dear Peter, Thank you for your positive feedback regarding your recent stay at Mercure Cairns. We are pleased to hear that our location proved convenient for your work and that you found our accommodations to be clean and well-maintained. It is great to know that our team made you feel welcome and that you enjoyed the quiet atmosphere of your room. We strive to create a pleasant experience for all our guests, and your kind words reaffirm our efforts. We look forward to welcoming you back on your next visit to Cairns. Regards Matt Juniper, General Manager

The staff are fantastic

Tripadvisor puanı 5.0/5

David H TripAdvisor onaylı yorum

I stayed here for 2 nights then a further night as part of a package booked for me. From the beginning the staff in reception were warm and welcoming. I was initially met by Evan who was helpful and gave me all the informatiom i could need even that he was a spurs fan haha. Travelling solo and flying in from the uk meant i was all over the place with my sleep so i would go through reception to go for a late night walk where i first met Kellyann. A friendly chatty irish lady who put up with me standing chatting for long periods of time. On the night shift (after 11pm) was probably one of the nicest people i have met for a long time. Eolia was again friendly with a wicked sense of humour and nothing was too much trouble. The hotel itself is what you would describe as cheap and cheerful. The rooms i stayed in were a good size, clean and had everything you would need. The hotel was not helped by the fack the restaurant is closed for a referb but breakfast can be had at a nearby hotel and you can also get a discount at a fantastic steak house 100m down the road. In all i would dwfinatly stay here again and all staff are a credit to themselves and to the hotel 10/10

Thank you very much for your review and rating, I have passed your feedback on to our staff too. Regards Matt Juniper

Great value and great location

Tripadvisor puanı 5.0/5

AndyNorthampton TripAdvisor onaylı yorum

Really well located hotel to explore Cairns. Close to the restaurants but far enough away that it was peaceful. Staff were really helpful. Great option for your Cairns stay.

Dear Andy, Thank you for your kind words regarding the value and location of our hotel. We are pleased to hear that you found our staff helpful and enjoyed the peaceful atmosphere. We look forward to welcoming you back for another enjoyable stay in Cairns. Regards Matt Juniper, General Manager

Room was good and spacious but hardly lit

Tripadvisor puanı 3.0/5

Sunil J TripAdvisor onaylı yorum

The room was spacious and good but hardly lit. Even will the one single down light and two bedside lamps it looked very dark more like a Night Club/Bar

Dear Sunilj, Thank you for your feedback, and rating. Regards Matt Juniper, General Manager

Convenient location. Clean and comfortable room. Friendly customer service.

Tripadvisor puanı 5.0/5

Msea999 TripAdvisor onaylı yorum

Convenient location. Reception is 24hours (I checked in very late) . There were conflicting information about reception hours online, so I emailed the hotel prior to my arrival. Quick reply was received reassuring me that reception is open 24/7. The restaurant was under renovation but the nearby Novotel offered great buffet breakfast and I could purchase a voucher for their breakfast at a discounted price at the Mercure. The Reception person was friendly and professional. The room was really clean and comfortable. Excellent for an overnight stay for travel for work.

Dear Guest, Thank you very much for your feedback, we really appreciate it. Regards Matt Juniper

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