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Mantra Amphora Palm Cove 4 yıldız

Avis müşterileri puanı 4.4/5 1.953 görüş

ALLSAFE onaylı otel

Bu otelde rezervasyon yaptırın
Oda 1

+ 6 Hizmetler

Otel ekstraları

  • Located across from beach

  • Tropical Lagoon Pool

  • Self-contained apartments

  • Award winning restaurants on the doorstep

  • Complimentary parking (subject to availability)

Otelde ve yakınındaki hizmetler

Check in başlangıç saati: 14h00

Check out bitiş saati: 10h00

Ücretli hizmetler

Hizmetler ve pratik bilgiler
  • Kablosuz İnternet / İnternet Erişimi Ücretli hizmetler
  • Otopark
  • Manuel sıcaklık kontrolü
  • CAIRNS AIRPORT Ücretli hizmetler
  • Kuru Temizleme / Ütü Ücretli hizmetler
  • Güzellik salonu Ücretli hizmetler
Eğlence ve aktivite
  • Isıtmasız açık havuz
  • Masaj Ücretli hizmetler
Yiyecek-içecek
  • Kahvaltı Ücretli hizmetler
İş hizmetleri
  • Fotokopi/baskı hizmeti mevcuttur Ücretli hizmetler

Otelin konumu

Mantra Amphora Palm Cove

49 Williams Esplanade
4879 palm cove
australıa

Tel: +611300092872

Faks: (+61)7/40598101

Check in başlangıç saati: 14h00

Check out bitiş saati: 10h00

  • Uçakla

    CAIRNS AIRPORT 24km / 14,91 mil mesafede - Servis aracı ödeme

GPS :-16.747658, 145.670138

Konaklama olanaklarımız

Mantra Amphora has accommodation to suit all types of travelers. Whether you're visiting Palm Cove on business, stopping overnight on your way around Australia, or enjoying a romantic getaway or holidaying with the kids, we've got the perfect place to stay. Our hotel rooms are a great, affordable option and the spacious 1 Bedroom Apartments are perfect for a romantic getaway. For families and larger groups our 2 and 3 Bedroom Apartments are ideal. Please note this property has stair access only.

Hotel Spa Room

  • Maksimum kişi sayısı: 2
  • Genişlik: Başlangıç 17 / 183 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone


Mantra Amphora Palm Cove oteli için konuklarımızın yorumları

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Daha fazla bilgi edinin

ALL Puanlama 4.4/5

1.953 görüş

tripadvisor

TripAdvisor Derecesi 4.0/5

1.901 görüş

Disappointing start to the holiday

Tripadvisor puanı 3.0/5

Brian C 02/08/2021 TripAdvisor onaylı yorum

Whist the apartment was roomy and comfortable there were a number of issues. The unit had not been cleaned well. There was mould on the curtains and toilet door, the kitchen window had not been cleaned properly, the kitchen cupboard doors had grease stains and toiletries had been left by the previous occupants on the shower screen. There were also a number of maintenance issues, including a blind that didn’t function, a shower door that didn’t close properly and several lights that didn’t work. After reporting the problems to reception the apartment was given a good clean and the blind was replaced. The other maintenance issues were not addressed.

No welcome drinks for Accor members,no wifi for 3 days , rooms no cleaning because we don’t stay 8 days but we stay 4 da

Tripadvisor puanı 1.0/5

julythamm43 14/01/2021 TripAdvisor onaylı yorum

No welcome drinks for Accor members ,no Wi-Fi for 3 days when we stay 4 days ,room no clean and bed no make it ,no change bed sheets,no new towels for 3 days ....so we not happy...no make sense to be members of Accor if we can benefit of the card ..sorry

Dear JULIE THAMM, Thank you for taking the time to tell us about your experience at the Mantra Amphora Palm Cove. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Loyalty is big at Accor and I am sorry that this was not apparent to you during your stay. At Mantra Amphora we provide sparkling water as welcome drink. I will follow up with our team as to why it was not placed into the room prior to arrival. The WIFI infrastructure had suffered a major failure and the entire building distribution was down. Please trust that the team has done all they can immediately and throughout to try and get it going again but sometimes such issues are not able to be resolved quickly and without time consuming contractor involvement. The connection was not out for 3 days so I will have to check with the contractor to get more feedback on your case specifically. Please note also that with full occupancy the WIFI speed experienced can greatly vary especially since Palm Cove overall is not blessed with lightning fast internet. Telstra and Optus outages and slow speeds from the ISP, possibly also due to the overall increased usage by full hotels across Palm Cove and the region, were common in the past 10 weeks and we are unable to improve on those. It is regrettable that you were not informed by your agent of the un-serviced rates. We unfortunately only operate with un-serviced rates for quite some time where additional servicing can be arranged at extra cost. It was decided then that any additional supplies for the room is provided free of charge via reception if needed. A system that is welcomed by the majority of our guests, but I understand your disappointment if you have not been advised at the time of booking so that the choice would have been yours. We do include weekly servicing in our rates which means that housekeeping will service apartments once a week if you stay more than 8 nights with us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chris & Team

Getaway

Tripadvisor puanı 4.0/5

Markim78 05/11/2020 TripAdvisor onaylı yorum

Spectacular location, great pool and surroundings. Walking distance to the restaurants. The only negative is that the unit we had was a little tired and needed refurbishment. The cleaning staff were excellent especially “Christina” overall a great holiday.

Dear Markim78, Thank you so very much for your comments, we look forward to welcoming you back to Palm Cove in the near future. Sincerely, Chris & Team

Perfect Palm Cove

Tripadvisor puanı 5.0/5

coralieg93 Couples - 06/01/2020 TripAdvisor onaylı yorum

We stayed in a very comfortable one bedroom apartment. Would certainly recommend the ocean view apartments. Clean and tidy apartment with a very comfortable bed. The gardens and grounds were lovely with lush tropical plants.

Dear coralieg93, Thank you for your lovely review of your experience at Mantra Amphora, Palm Cove - it is valued and appreciated. We hope to welcome you back to Tropical North Queensland in the not too distant future. Best regards, Chris & Team

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