Novotel Cairns Oasis Resort 4,5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 3.178 görüş

En iyi fiyat
garantisi
Novotel Cairns Oasis Resort - Image 1
Novotel Cairns Oasis Resort - Image 2
Novotel Cairns Oasis Resort - Image 3
Novotel Cairns Oasis Resort - Image 4
122 Lake Street, 4870 CAIRNS, Australia

Açıklama

Otel ekstraları

  • Cairns' only swim up pool bar

  • Relaxed contemporary dining at Moku

  • Free, high-speed WiFi throughout the hotel

  • 55" LCD TVs with Chromecast in all guest rooms

  • Modern conference and event spaces with natural light

Konaklama olanaklarımız

Take advantage of our Flight + Hotel offers

Discover
Discover

Otelin konumu

Novotel Cairns Oasis Resort

122 Lake Street
4870 CAIRNS
Australia

GPS:-16.918613, 145.772766

Telefon
Faks +61 7 4080 1847

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • Oda servisi

MOKU BAR + GRILL

Moku allows your soul to an endless summer that echos the vibrancy & culture of island life, a far cry from traditional yet familiar enough to be a favourite, the food is vibrant and full of texture, the drinks are sassy and the vibe is just right.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  3.178 görüş

TripAdvisor Derecesi  4.5/5  482 görüş

2024 mükemmeliyet sertifikası

Experience at Novotel Oasis Cairns

Tripadvisor puanı 3.0/5

Worldtravellers02 Couples - TripAdvisor onaylı yorum

The resort is beautiful. Big and has many rooms. Conveniently located. Customer service requires improvement. Instead of making you feel welcome, it was a mechanical processof checking you in. We arrived at 1pm but was told the room was not ready as check in was a 3pm. No effort was made to accommodate us as I am sure with a resort sobig there were rooms available. Instead we waited past 3pm for our room to be finally available. We stayec for 4 nights. On the last night there was problems with my connectivity to the wifi. Everytime they say someone will come to help, we just wait and wait. So instead we walked to reception. After one of the receptionist connected us to their ITsupport, it worked and then stopped. When I called reception again, I was told to wait because he could not handle wifi issues and the other person was somewhere in the hotel. Staff needs to be trained for dealing with customers complaints. Overall I expected a higher level of experience at an Accor hotel but was disappointed. But they did leave a bottle of sparkling wine and 2 chocolates for our anniversary. That was nice Expected a higher level of service at this hotel

Was ok but not wow!!

Tripadvisor puanı 3.0/5

R9795VZmarks TripAdvisor onaylı yorum

This place was mainly ok but just needs a few fixed. Bar service was average to be fair. Wasn't overly busy but took 8-10mins to get served. Reception only ever had 2 people on. Location was great! Very comfortable. Complex overall needs TLC!

Great location and holiday feel

Tripadvisor puanı 4.0/5

Andrew B İş - TripAdvisor onaylı yorum

Spent a couple of nights at this hotel as part of a workshop meeting on site. Location is great and only a couple of minutes walk from Esplanade in central Cairns. Lovely lobby area and pleasant welcome. I had a very nice room with views of the central pool. Though poolside a very quiet and comfortable room. Lovely desk area with lots of room to set up a laptop. Staff pleasant and service nice. The meeting facilities were also excellent. A very nice experience and highly recommended.

We'll be back

Tripadvisor puanı 5.0/5

Andrew S TripAdvisor onaylı yorum

This was the second time that we stayed at the Novotel and it was great! Awesome place to stay with a young family close to all that we needed. If it were up to the kids, we would have stayed in the pool the whole time we were in Cairns. All the staff were amazing, however calling out Mel specifically. She made sure that as a family we had the best time. We will be back again in the future.

Novotel review

Tripadvisor puanı 5.0/5

Marcus L TripAdvisor onaylı yorum

We enjoyed our time here, great service, Mel in the restaurant was outstanding. Pool was a big hit and the swim up bar was a nice touch. Service overall was very good, some areas were suffering staff shortages but the other wait staff seemed to cover really well.

Thank you for sharing your review! We're thrilled that you had a great time and enjoyed the excellent service, especially from Mel in the restaurant—she’ll be happy to hear your kind words. It’s wonderful to know the pool and swim-up bar were highlights for you as well. We appreciate your understanding regarding the staffing shortages, and we’re glad to hear the rest of the team managed to cover things smoothly. We look forward to welcoming you back for another enjoyable stay!

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 978 görüş 9.6/10 Konum
  • 1.576 görüş 7.1/10 Oda
  • 1.897 görüş 8.8/10 Hizmet
  • 19 görüş 8.9/10 Wifi
  • 961 görüş 9.2/10 Havuz
  • 686 görüş 7.2/10 Hijyen
  • 669 görüş 7.6/10 Yemek
  • 577 görüş 5.6/10 Konfor

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Cairns şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.