Mantra Southbank - Melbourne 4 estrelas

Nota clientes Avis (Classificação ALL) 4.2/5 1.626 comentários

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Mantra Southbank - Melbourne - Image 1
Mantra Southbank - Melbourne - Image 2
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31 City Road, 3006 SOUTHBANK, Austrália

Descrição

Extras do hotel

  • Para falar com um consultor de reservas, contacte o número: 1300 987 610

  • A 50 m do Centro Cultural e da Galeria Nacional

  • A 50 m de transportes públicos

  • Estacionamento de múltiplas entradas no local

As nossas opções de alojamento

Localização do hotel

Mantra Southbank - Melbourne

31 City Road
3006 SOUTHBANK
Austrália

GPS:-37.821624, 144.966902

Telefone
Fax +61 3 9696 6778

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Salas de reunião
  • Propriedade 100% não fumadores

SPIRE RESTAURANT AND BAR

Recentemente remodelado, o Spire Restaurant proporciona um local confortável e intimista para provar o menu mediterrâneo moderno ou as nossas pizzas caseiras em forno de lenha, sem ter de sair do hotel.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.2/5  1.626 comentários

Classificação do TripAdvisor  4.0/5  2.733 comentários

Great location

Nota Tripadvisor 4.0/5

LoveCats1969 Família - Avaliação com certificação TripAdvisor

Close to the sites of Melbourne and walking distance to the flinders St station. Lots of greenery in this part of Melbourne which was lovely to see. There were a few things that could be improved in the hotel but overall we would stay again. There is even a pool on the 18th floor we didn’t use it though. Our room was a little tired looking in some places and well used cooktop once again we didn’t use it so can’t say of it worked or not. The only complaint and it was personal preference is the pillows were hard and horrible, next time we will bring our own. The staff were very friendly and helpful and nothing was to much trouble. Breakfast was hit & miss and probably wouldn’t have that again on our next visit. But overall nice hotel lovely staff and clean enough.

Dear LoveCats1969, thank you for staying with us and for the beautiful tagline "Great Location" I'm glad you liked our proximity to the CBD and all the greenery, especially the parklands. Thank you for the informative information and lovely words about my team members. We all hope to see you again and look forward to welcoming you back. Best Regards, Jens Corder, General Manager

Alright

Nota Tripadvisor 3.0/5

Summer M Avaliação com certificação TripAdvisor

It wasn’t horrible but wasn’t amazing. I noticed all sorts of little things broken around the place as well as an elevator which was concerning and the hotel room we book also was meant to have a tv, which it did but nothing was working on it “technical issues” reception said which was just disappointing. So I would come back just because it’s easy to get around and it’s clean and nice but there were just mini things very annoying. But I know for next time to bring a laptop to watch something on

Dear G5512ZAsummerm, thank you for staying with us and for this informative review. I am delighted you enjoyed our location and found the property clean and friendly. The elevator was covered in protective material as items moved in and out of rooms. I believe this is what you're referring to, and given that we let apartments, we also have long-term and permanent residents. I apologise for the TV, and I fully understand the frustration; we have two in each unit. I will review it immediately and issue it to the TV immediately. We hope this did not mar your overall stay, and we look forward to the opportunity to warmly welcome you and hope you will consider us then. Sincerely, Jens Corder, General Manager

Wonderful

Nota Tripadvisor 5.0/5

Kathy B Viagem com amigos - Avaliação com certificação TripAdvisor

We were so happy and treated with such kindness it was just wonderful, we will definitely be looking to stay again thank you. We were in a bind and Mantra helped were so accommodating to us. We are just so grateful. Grate views of Southbank too!

Dear Kathy B, Thank you so much for your wonderful review! We're absolutely thrilled to hear that you had such a positive experience at Mantra Southbank Melbourne. It's great to know that you felt well taken care of, and we're especially pleased that our team’s kindness made your stay even more enjoyable. We truly appreciate your kind words about the cleanliness of the property and the ease of your booking experience. It’s our goal to make every part of your stay as seamless and comfortable as possible. We would love to welcome you back for another stay in the future and look forward to seeing you again soon! Kind Regards, William Ng Front Office Manager

Not a bad option

Nota Tripadvisor 4.0/5

36lynm Avaliação com certificação TripAdvisor

Had vouchers so chose this hotel. A good option - 1 bed apartment and had everything we needed for a 4 night stay. We opted for only 1 visit from housekeeping - not too bad but empty body wash, no bathmat, crumbs on the kitchen counter - was a bit average. We were also affected by the Melbourne Marathon meaning we could not get our car out of the hotel until late morning. While there were signs up around the hotel a warning email in the week prior would not have gone astray - we then could have made our plans for the day accordingly. Instructions around this event were hazy to say the least! But on the plus side - bed was exceptionally comfortable, unit was clean, and the location - one block from Southbank - ideal.

Dear 36lynm, Thank you for sharing your feedback regarding your stay at Mantra Southbank Melbourne. We’re glad to hear that you found our one-bedroom apartment well-equipped for your four-night stay and that you enjoyed the comfort of the bed and our convenient location. We appreciate your comments about housekeeping and the challenges you faced during the Melbourne Marathon. We strive to provide clear communication, and your suggestion for a warning email is valuable; we will certainly consider it for future events. Thank you once again for your insights. We hope to welcome you back for an even better experience! Kind Regards, William Ng Front Office Manager

Boa localização

Nota Tripadvisor 4.0/5

Viviane S Negócios - Avaliação com certificação TripAdvisor

O hotel tem ótima localização pra quem quer ficar em Southbank. Bom atendimento e café da manhã caro pelo que oferecem. O quarto é bastante confortável e tem uma mini cozinha. Fui a trabalho e apenas 1 noite e considero um bom hotel pra este objetivo.

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 877 comentários 9.3/10 Localização
  • 1.292 comentários 6.1/10 Quarto
  • 976 comentários 8.8/10 Serviço
  • 19 comentários 5.2/10 Internet
  • 608 comentários 5.8/10 Conforto
  • 538 comentários 4.4/10 Limpeza
  • 252 comentários 7/10 Pequeno-almoço
  • 200 comentários 5.7/10 Custo Benefício

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (Determinadas taxas podem ser pagas à chegada ao hotel (por exemplo, a taxa de estadia) segundo os regulamentos locais em vigor.) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.