Mantra Southbank - Melbourne

Mantra Southbank - Melbourne

Nota clientes Avis (Classificação ALL) 4.2/5 1.107 comentários

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Extras do hotel

  • A 100 m de Southbank Promenade

  • A 50 m do Centro Cultural e da Galeria Nacional

  • A 50 m de transportes públicos

  • A 100 m da Federation Square/zona empresarial

  • Estacionamento de múltiplas entradas no local

Hotel aprovado por ALLSAFE

Localização do hotel

Mantra Southbank - Melbourne

31 City Road
3006 SOUTHBANK
Austrália

  • De avião

    MELBOURNE TULLAMARINE AIRPORT A 26 km / 16 milhas

GPS:-37.821624, 144.966902

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Salas de reunião

SPIRE RESTAURANT AND BAR Foto não contratual

Recentemente remodelado, o Spire Restaurant proporciona um local confortável e intimista para provar o menu mediterrâneo moderno ou as nossas pizzas caseiras em forno de lenha, sem ter de sair do hotel.

As nossas opções de alojamento

Set apart by their spacious design, our rooms are ideal for anyone travelling to Melbourne for business or leisure. Superbly styled and fully self-contained, each air-conditioned apartment features full kitchen and laundry facilities, Foxtel, free to air TV and internet access, while those on the upper floors also offer spectacular views of the city and nearby Melbourne Botanical Gardens.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.2/5  1.107 comentários

Classificação do TripAdvisor  4.0/5  2.649 comentários

Disappointing. The details described and pictures did not represent the room allocated.

Nota Tripadvisor 1.0/5

Departure03180426981 Friends getaway - Avaliação com certificação TripAdvisor

The details within the booking confirmation, along with the pictures did not match or represent the room that was allocated to our group. The manager on shift was not able to help, assist or compensate in any way whatsoever. It was made clear upon booking, the facilities paid for and the special occasion.

Thank you for the feedback, we truly appreciate your honest comments that allows us to improve and apologise for any shortfalls. Kind Regards Colin Stevenson

Well located to Southbank and Arts Precinct

Nota Tripadvisor 4.0/5

JimmyC_6902 Avaliação com certificação TripAdvisor

Our family of 4 stayed in a corner 2-bedroom apartment which offered a great view of the spire. It was a very short walk to the Arts Centre, NGV and St Kilda Road but also not far from the CBD via the footbridge over the Yarra at Southbank. Parking was available onsite and the indoor pool is a good length for lap swimming. The buffett breakfast was good.

Dear JimmyC_6902, Thank you so much for such an amazing review! We are delighted that your loved your stay and we look forward to you returning to us soon. Kind Regards Colin Stevenson

Ballet with my sisters

Nota Tripadvisor 5.0/5

BernadetteC917 Friends getaway - Avaliação com certificação TripAdvisor

Great place to stay, close to Restuarants, theatres , shopping !!! Have stayed here many times and have never been disappointed!! Staff are exceptional, greeted always with happy smiles, this includes the cleaning staff, dining staff… always happy to help.. have booked again for other events coming up in Melbourne! Photo from our room , great apartments

Dear BernadetteC917, Thank you for such an amazing review! We truly appreciate you taking the time to share you feedback and we look forward to welcoming you back soon. Regards Colin Stevenson

Not recommended for family travellers

Nota Tripadvisor 1.0/5

Jvre19 Famílias - Avaliação com certificação TripAdvisor

Positioned on a very busy section of City road, not appropriate for families with young children if you plan to explore on foot. Entrance lobby was in poor condition, walls scratched and the space in need of a good clean. Our lift keys had to be recut and receptionist advised “this lift often doesn’t work”. Room was very dirty - soft furnishings were grubby and stained, tables had dirty water marks as if wiped with a dirty rag. Light switches and surfaces were sticky. Bathroom vanity was heavily dented and scratched, doors didn’t close and shower seals mouldy. The hallway of our floor (level 11) had a strong and unpleasant curry cooking smell. A cot was set up for our baby, however was covered in dust, was stained and rusty in the corners. It did not have a mattress and housekeeping had simply left a folded sheet on the base. We brought this to the attention of staff and they advised “there is nothing we can do”. We checked out within 3 hours of arriving and found suitable, clean accomodation elsewhere in Southbank, paying a fraction more however the difference in standard was remarkable. Regardless of our concerns and deciding the best option was to leave (as we had nowhere for our baby to sleep with what was provided!) the hotel still charged us a full nights accomodation. Also worth noting that it appears long term tenants rent apartments in this building, and this may be a reason the common areas are in such poor condition.

Thank you for the feedback, we truly appreciate your honest comments that allows us to improve and apologise for any shortfalls. Kind Regards Colin Stevenson

NOT GOOD VALUE

Nota Tripadvisor 1.0/5

lynettesmail10 Avaliação com certificação TripAdvisor

Overall, our experience at your hotel has been extremely disappointing and extremely expensive given the quality of the room provided to us for our stay along with the additional expense of a bond being required. The room required us to request a bedside table lamp along with a stool for the table in the lounge area. It was extremely noisey, whether that was from your air conditioning ducts? We heard a constant hum throughout the night. The bathroom is well overdue for an update with the shower in the bath creating a safety hazard with the tap protruding from the wall and the towel rail falling off the wall. For the money, we will not be staying at the Mantra Southbank again and will stay at the Langham instead which was the same price with no bond required.

Thank you for the feedback, we truly appreciate your honest comments that allows us to improve and apologise for any shortfalls. Kind Regards Colin Stevenson

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 517 comentários 9.3/10 Localização
  • 835 comentários 6.8/10 Quarto
  • 659 comentários 8.5/10 Serviço
  • 6 comentários 0/10 Internet
  • 300 comentários 5.2/10 Limpeza
  • 144 comentários 8.8/10 Piscina
  • 115 comentários 5.5/10 Custo Benefício
  • 105 comentários 7.1/10 Pequeno-almoço

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