ibis budget Melbourne CBD 3 estrelas

Nota clientes Avis (Classificação ALL) 3.6/5 760 comentários

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Descrição

Extras do hotel

  • Localização no centro da cidade

  • A curta distância a pé dos seus eventos!

  • Vida noturna à porta

  • Lojas a uma curta distância

  • Elétricos grátis no centro da cidade

As nossas opções de alojamento

Reservar este hotel

Localização do hotel

ibis budget Melbourne CBD

97-103 Elizabeth Street
3000 MELBOURNE
Austrália

GPS:-37.815872, 144.963898

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Acesso para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Propriedade 100% não fumadores
Perto da propriedade
  • Estacionamento

Café da manhã

Foto não contratual

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  3.6/5  760 comentários

Classificação do TripAdvisor  3.4/5  1.462 comentários

Depressing

Nota Tripadvisor 1.0/5

Chris S Avaliação com certificação TripAdvisor

Dear chrissL3702CI, Thank you for taking the time to share your feedback with us. We deeply regret that your recent stay did not meet your expectations and apologize for the issues you encountered during your visit. It's concerning to hear about the condition of the hotel, and we sincerely apologize for the state of the corridors, the room, and the missing shower panel. These matters do not reflect the standards we strive to maintain, and your comments have been shared with our management and maintenance teams for immediate attention. We’re also sorry to hear about the lack of space in the room and the issue with the toiletries. Your safety is of utmost importance to us, and we will ensure that all safety features, including the sprinkler system and lighting, are checked thoroughly. We truly appreciate your kind words about our staff and location, and we will continue to work on improving the overall guest experience. We hope you’ll reconsider staying with us again and allow us the opportunity to offer you a much improved experience. Warm regards, IBIS Budget Team

Dissapointing, Noisy and run down

Nota Tripadvisor 2.0/5

Michele C Avaliação com certificação TripAdvisor

Dear B9180RXmichelec, Thank you for taking the time to provide feedback about your recent stay. We are truly sorry to hear that your experience did not meet expectations, especially during such a busy time with the Grand Prix. We understand your frustration regarding the condition of the room and the noise disruption, and we sincerely apologize for the inconvenience. Please rest assured that we are actively working to address the areas of concern you’ve raised, particularly with regards to the rooms and the noise insulation. Your comments regarding the shower and the missing panel have been shared with our maintenance team for immediate attention. While we’re glad that you found our staff helpful and the sheets clean, we deeply regret that the room and noise affected your overall stay. We appreciate your understanding, and we will continue to strive to offer better experiences for all of our guests. We hope you’ll consider staying with us again in the future and allow us the opportunity to offer you a more pleasant experience. Warm regards, IBIS Budget Team

Location is great, staff were polite, basic hotel don't expect high quality

Nota Tripadvisor 3.0/5

Marina C Avaliação com certificação TripAdvisor

Dear Marina1689, Thank you for your detailed review and for sharing your experience with us. We're glad to hear that you appreciated our central location and the friendliness of our staff. We also appreciate your feedback on the facilities and the bathroom setup — we understand how important cleanliness and comfort are, and we will certainly review this with our team to make improvements where possible. We are also grateful for your understanding regarding the city’s noise and the nearby area, and we're glad our staff could assist you during your stay. Thank you again for choosing us for your stay, and we hope to welcome you back in the future! Warm regards, IBIS Budget Team

Nota clientes Avis 1.5/5

Anónimo Famílias - Comentários confirmados de ALL

Dear Guest, Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations. We understand that the inability to use your Accor gift card, as well as the issues with air conditioning, WiFi speed, and breakfast, were disappointing aspects of your stay. Please rest assured that we are reviewing these points to ensure we improve these services for future guests. We also appreciate your comments about the cleanliness and will take them into account as we strive to enhance the quality of our facilities. We value your feedback and hope to have the opportunity to provide you with a much improved experience in the future. Kind regards, IBIS Budget Team

Not recommended

Nota Tripadvisor 1.0/5

Pioneer43310758198 Avaliação com certificação TripAdvisor

Dear Pioneer43310758198, Thank you for sharing your feedback. We are truly sorry to hear about your disappointing experience during your stay. It is our goal to provide clean, safe, and comfortable accommodations, and we clearly fell short in this instance. Your comments regarding the cleanliness and maintenance issues have been shared with our team for immediate attention. We take all feedback seriously and will work hard to improve the areas you mentioned. While we are pleased that the refund process was quick, we understand that it does not make up for the poor experience. We appreciate your honesty and will use your feedback to enhance our services. We hope you will consider giving us another chance in the future. Kind regards, IBIS Budget Team

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 1.456 comentários 9.7/10 Localização
  • 1.825 comentários 4.3/10 Quarto
  • 1.000 comentários 8.2/10 Serviço
  • 43 comentários 5.3/10 Internet
  • 769 comentários 4.1/10 Limpeza
  • 374 comentários 2.2/10 Comodidades
  • 288 comentários 2.9/10 Pequeno-almoço
  • 222 comentários 2.7/10 Atmosfera

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