Novotel Melbourne on Collins 4.5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.2/5 7,109 أراء

نضمن لكأفضل سعر
Novotel Melbourne on Collins - Image 1
Novotel Melbourne on Collins - Image 2
Novotel Melbourne on Collins - Image 3
Novotel Melbourne on Collins - Image 4
270 Collins Street, 3000 MELBOURNE, Australia

الوصف

خدمات الفندق الإضافية

  • Located in the Heart of Melbourne's CBD, the perfect destination for work and pleasure.

  • Hotel located within a 1 min walk to Bourke St Mall

  • Fitness Centre with heated pool and spa

  • Free WiFi for all guests , generous work space, iPad® dock, LCD TV

  • Please Note: The St Collins Lane shopping centre is currently undergoing a refurbishment.

الإقامات المتوفرة لدينا

احجز في هذا الفندق
الغرفة 1

موقع الفندق

Novotel Melbourne on Collins

270 Collins Street
3000 MELBOURNE
Australia

نظام تحديد المواقع العالمي (GPS):-37.815963, 144.964961

الهاتف
فاكس +61 3 9667 5805

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف
قرب الفندق
  • موقف

LANE RESTAURANT

Lane Restaurant is located on Level 3 and overlooks iconic Collins Street. This modern style restaurant features an extensive breakfast buffet and, a la carte dinner menu, designed to reflect Melbourne's vibrant food culture.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.2/5  7,109 أراء

تقييم TripAdvisor  4.1/5  5,273 أراء

Worse weekend experience

ملاحظة Tripadvisor 2.0/5

Jan M تقييم TripAdvisor المعتمد

Dear Jan, Thank you for taking the time to review your stay. We are glad to hear that you appreciated our location, as we strive to provide a convenient and enjoyable stay for our guests. However, we regret to learn about your dissatisfaction with the team. We take such feedback seriously and will address this issue with our team to ensure that we maintain our high standards of service. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Andrew Maynard, General Manager

Never again!!

ملاحظة Tripadvisor 3.0/5

210jeyr Couples - تقييم TripAdvisor المعتمد

Dear Jey, Thank you for taking the time to share your feedback. We sincerely regret that your recent stay did not meet your expectations, especially as a valued Accor Platinum member. Your experience is not reflective of the high standards we strive to uphold, and we truly appreciate you bringing these concerns to our attention. We apologize for any discomfort caused by the presentation of your welcome amenities and the bottled water provided in your room. Your feedback regarding hygiene and service standards has been shared with our teams to ensure immediate improvements. Additionally, we acknowledge the challenges you faced with the lifts and breakfast service, and we will continue working with our maintenance and restaurant teams to enhance the overall guest experience. On a positive note, we are pleased to hear that Salvatore, Joseph, and Theo provided you with excellent service. We will ensure they receive the recognition they deserve. If you would like to discuss your experience further, please feel free to reach out to us directly. Best regards, Andrew Maynard, General Manager

Never again

ملاحظة Tripadvisor 1.0/5

936theresep Couples - تقييم TripAdvisor المعتمد

Dear Therese, Thank you for your feedback, We were disheartened to learn about the series of inconveniences you faced during your stay, particularly the disturbances from the nearby construction activities. Our intention is always to provide a tranquil and comfortable environment for our guests, and we regret that we fell short of this during your visit. We understand that the view from your room did not meet your expectations, and we apologise for any discomfort caused by the lack of natural light. Moreover, we empathise with your difficulty in finding a peaceful corner within our establishment to focus on your work. Please accept our apologies for the disruption and the less than satisfactory conditions you experienced. We value your comments as they are crucial for us to enhance our guest experience. We hope to welcome you again in the future. Best wishes, Andrew Maynard, General Manager

Novotel On Collins, what a terrible place to be!!

ملاحظة Tripadvisor 1.0/5

Maria v Friends getaway - تقييم TripAdvisor المعتمد

Dear Maria, Thank you for your feedback, We are delighted that you found our staff approachable and carrying a beautiful smile. Our team is the heart of Novotel Melbourne on Collins and strives to provide exceptional service to our guests. We are sorry to hear about the issues you faced during your stay regarding the condition of our hotel and room functionality. We understand how relocating rooms can be inconvenient and we apologise for the discomfort this caused. While our last renovations were completed in 2012, we acknowledge that certain aspects of our establishment may benefit from refurbishment. Moreover, we regret that the experience did not align with the high standards we aim to uphold. Your feedback is crucial to us and we take it seriously as we continually seek to enhance our guest experience. We are pleased to inform you that we have a planned refurbishment in the near future and would be delighted to welcome you back when it is completed. We hope to welcome you again in the future. Best wishes, Andrew Maynard, General Manager

First time in a long time

ملاحظة Tripadvisor 4.0/5

356pg المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Dear Guest, Thanks for your review about our hotel. We are delighted that you enjoyed the attentive service from our concierge and receptionist, the cleanliness and view from your room facing Collins Street, and our expansive breakfast offerings. It is great to hear that your check-out process was both quick and efficient, reflecting our commitment to smooth guest transitions. We are hoping to welcome you back in the future. All the best. Andrew Maynard General Manager

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 2,723 أراء 9.3/10 الموقع
  • 3,521 أراء 6/10 الغرفة
  • 3,392 أراء 8.1/10 الخدمة
  • 91 أراء 2.9/10 إنترنت
  • 1,521 أراء 5.4/10 مستوى الراحة
  • 1,203 أراء 6/10 مستوى النظافة
  • 985 أراء 7.7/10 الإفطار
  • 824 أراء 4.1/10 وسائل الراحة

مشغّل بواسطة Trustyou

Accor Live Limitless

مجاناً: انضم لتصبح عضوًا

عند القيام بالحجز في هذا الفندق:

  • اكسب نقاط Rewards ونقاط Status

  • يمكنني استخدام نقاط Rewards

  • سوف أستفيد من المزايا

  • يمكنني الاستفادة من السعر الحصري للأعضاء

منشآتنا الأخرى القريبة

جميع فنادقنا في Melbourne

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.