Novotel Melbourne on Collins 4.5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.2/5 6,707 أراء

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270 Collins Street, 3000 MELBOURNE, Australia

الوصف

خدمات الفندق الإضافية

  • Located in the Heart of Melbourne's CBD, the perfect destination for work and pleasure.

  • Hotel located above fashionable St Collins Lane Shopping Mall and 1 min walk to Bourke St Mall

  • Refurbished Fitness Centre with heated pool and spa

  • Free WiFi for all guests , generous work space, iPad® dock, LCD TV

الإقامات المتوفرة لدينا

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موقع الفندق

Novotel Melbourne on Collins

270 Collins Street
3000 MELBOURNE
Australia

نظام تحديد المواقع العالمي (GPS):-37.815963, 144.964961

الهاتف
فاكس +61 3 9667 5805

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف
قرب الفندق
  • موقف

LANE RESTAURANT

Lane Restaurant is located on Level 3 and overlooks iconic Collins Street. This modern style restaurant features an extensive breakfast buffet and, a la carte dinner menu, designed to reflect Melbourne's vibrant food culture.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.2/5  6,707 أراء

تقييم TripAdvisor  4.0/5  5,258 أراء

Central and classy location and very comfortable

ملاحظة Tripadvisor 5.0/5

Andrew B تقييم TripAdvisor المعتمد

Sadly, it was a very quick visit to this classy hotel in the centre of the city with only one night stay. Street frontage with reception on the 3rd floor. Nice welcome and a lovely lobby area. Check-in was rapid and friendly. Nice room and very quiet. I was here for business and the desk lighting was excellent with a large desk area to work on. Could not be any more convenient in terms of location and a very comfortable environment.

Thank you for this great review. We are thrilled to hear that your stay at Novotel Melbourne on Collins was a memorable one. We are delighted that you appreciated the welcoming atmosphere of our lobby area, the rapid and friendly check-in process, and the comfort of our rooms, which are designed with soundproofing to ensure a restful experience. It is great that our dedicated workspace met your business needs, complete with excellent desk lighting to facilitate productivity. Finally, our central location in the heart of Melbourne's vibrant CBD is indeed one of our most praised features, providing guests like yourself with the utmost convenience for both work and leisure activities. We're pleased that this aspect contributed positively to your stay. We look forward to welcoming you back soon. Kind regards, Andrew Maynard, General Manager

Kids stay for free. Great family and business meetings hotel.

ملاحظة Tripadvisor 4.0/5

Paula-Rosa L Couples - تقييم TripAdvisor المعتمد

A 4.5 star Accors Hotel situated in the heart of CBD Melbourne. Kids stay for free. Fab theatres, art, restaurants & cafes close by, as well as boutique shops. Very clean, spacious rooms. Lovely indoor heated pool. Good service. Happy staff

Dear Paula, We would like to thank you for this review about your recent experience in our hotel. We are delighted to hear that you found our rooms to be clean and of a nice size. Our team takes great pride in maintaining a high standard of cleanliness and comfort for our guests. It's also wonderful to know that you appreciated our convenient location and the friendly, helpful team. We always strive to provide exceptional service to ensure a memorable stay for our guests. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Andrew Maynard, General Manager

Discrimination and homophobic staff.

ملاحظة Tripadvisor 1.0/5

NickJane94 تقييم TripAdvisor المعتمد

Your standards need to increase. I was called a faggot by a guest and valet protected the guest and told me to leave. After the guest in question ran a red light and did an illegal you turn. I made a complaint to management and have not heard back. Clearly this hotel supports homophobia. I have the time, money & resources to peruse this further for both the guest and hotel. If you are LGBTI + I suggest you stay away from this establishment.

Dear NickJane94, Thank you for taking the time to provide your feedback. We are sorry to hear that you feel that you were not supported by our team regarding an incident which you had with another guest which occurred on the street, outside of the hotel. We felt it was appropriate that given the tension between yourself and the other guest at the time that you both be separated to avoid any conflict to continue to occur. It is imperative for us that all guests feel welcome, safe, and respected at our hotel and we firmly believe in fostering an inclusive environment and do not condone any form of discrimination. Best regards, Andrew Maynard, General Manager

Great hotel in Melbourne CBD

ملاحظة Tripadvisor 5.0/5

johnyQ5117ER تقييم TripAdvisor المعتمد

As always, great accommodation. Service was outstanding. Room was clean, comfortable and nice and quiet too. Room service prompt and great food. Breakfast a winner too. Excellent value for money with a CBD location that’s hard to beat. Highly recommend Novotel on Collins.

Dear Johnyq, Thank you very much for this review. We are glad that our location was ideal for your needs and to know that we helped start your day off on the right foot with our tasty breakfast. We look forward to seeing you again soon. Best regards, Andrew Maynard, General Manager

Disappointing

ملاحظة Tripadvisor 2.0/5

Julie T تقييم TripAdvisor المعتمد

The soap dispenser in the bathroom was right above the outlet, which made it nerve wrecking for me to push the dispenser as I was afraid soap would get in the outlet. I don't think there was a phone available and we were told to email them or go to the front desk and explain our needs.

Dear Juliet, Thank you for your feedback, We apologize for your stay not meeting all your expectations. We understand your concern regarding the placement of the soap dispenser above the outlet, and we can see how that might cause discomfort. Our design choices aim to maximize space and functionality, but we appreciate your feedback on this matter. Additionally, we recognize the inconvenience caused by the absence of a room phone. Our team is always available at the front desk, but we understand that this might not be ideal for every guest. We appreciate your comments as they help us to enhance our services. We hope to welcome you again in the future. Best wishes, Andrew Maynard, General Manager

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

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جميع فنادقنا في Melbourne

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.