Mantra Parramatta 4 estrelas

Classificação clientes Avis (Classificação ALL) 3.7/5 1.368 comentários

Mantra Parramatta - Image 1
Mantra Parramatta - Image 2
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Cnr Parkes St and Valentine Ave, 2150 PARRAMATTA, Australia

Descrição

Extras do hotel

  • Whether you're visiting us for business or pleasure, you can enjoy our onsite pool and spa

  • Open seven days, Social House Dining & Bar offers a sleek and sophisticated dining experience

  • Mantra Parramatta is a leader in the conferencing field, catering to up to 200 delegates.

  • We offer 24 hour reception in understanding you may be arriving late, or leaving us early

  • Workout in our fully equipped gymnasium

Nossas acomodações

Localização do hotel

Mantra Parramatta

Cnr Parkes St and Valentine Ave
2150 PARRAMATTA
Australia

GPS:-33.819519, 151.006438

Telefone
Fax +61 2 9635 3388

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Salas de reunião
  • Propriedade 100% para não fumantes

Social House Dining & Bar

Mantra Parramatta is home to the contemporary and stylish Social House Dining and Bar, the perfect space for a romantic dinner for two, in a relaxed and friendly atmosphere.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  3.7/5  1.368 comentários

Classificação no TripAdvisor  4.0/5  2.167 comentários

Stay at the Mantra Parramatta.

Classificação TripAdvisor 4.0/5

kerrymorison Avaliação certificada TripAdvisor

Over all the room was clean and comfortable just lacking a normal fridge. It a great location close Parramatta Westfield shopping centre and the train station and the buses. Has a Gym and a outdoor pool and spa pool. Has a restaurant which is good if you want food and a bar as well if want a drink.

Dishonest about using the hotel being fully booked for poor service.

Classificação TripAdvisor 1.0/5

Rayn786 Avaliação certificada TripAdvisor

Was very disappointed about this hotel.s dishonest claims about being fully booked. They are fully booked so can't help you with your bags. They are fully booked so can't give you a room upgrade even though you are almost a platinum accor plus member. You can catch them out so easily by checking how many rooms you can book on their website, but they don't really care and neither does accor

Avoid!

Classificação TripAdvisor 1.0/5

Pranavan M Avaliação certificada TripAdvisor

Firstly, the location is good. That's where the compliments stop. The A/C at the lowest temperature was blowing hot air. The carpets had large stains on the way to my room. However, the biggest disappointment is the staff seem to think it's okay to lie to guests and the duty manager makes excuses for the staff. My room wasn’t cleaned over two days and I as one was a Sunday I thought maybe the hotel doesn’t have cleaning staff and I was okay. Then on Monday the room wasn’t cleaned and I contacted reception. The staff was polite and said they will check something. After a few minutes came back and said cleaning was included and they were sorry this did not occur. I said not to worry and if they could please send some towels and supplies up to the room. 3 ½ hours later still nothing was brought up to my room and I went down to reception. I had the misfortune of speaking to the manager who asked for my room and proceeded to tell me that cleaning was not included in my room. I said I spoke to someone at reception and they said the cleaning was included and then she proceeded to tell me that she was the manager. I don’t care if you are the duty manager or the CEO, when someone promises something to a paying guest the hotel staff should take it upon themselves to ensure it’s actioned. Then the manager said there were alot of people checking in. Again making excuse after excuse. Which I thought was interesting. The hotel wasn’t interested in my request because I had paid my money in full. They had to deal with the new guests because they still needed to pay and then they too can be treated poorly by the staff. Since the incident last week, I have travelled for business to Paramatta for 4 days and will be travelling again in a few days. I have found some great hotels in Paramatta that value their guests. This hotel is currently where it deserves at the bottom of the pile. I suggest if you are travelling to Paramatta please avoid this hotel. Unless you enjoy paying top dollar to receive lies and poor service. This hotel near needs a major refurb and all staff need to be retrained from the beginning in providing customer Service. Avoid! Avoid! Avoid!

Clean and comfortable room. Public spaces falling to bits. Crappy room preparation.

Classificação TripAdvisor 3.0/5

Glenn F Avaliação certificada TripAdvisor

The place was clean and the room didn’t at all seem tired. The bed was the comfiest I’ve slept in for a long time. Outside the room it was different! Only one lift worked out of three and it had dodgy buttons. We booked and paid for three people but had to get housekeeping to make the sofa bed up. Except housekeeping had gone home and the reception man had no idea how to make a bed. And we didn’t get our third set of towels until the room was serviced the next day. Meanwhile we couldn’t make a cup of tea because the tea selection only had green tea available.

alright

Classificação TripAdvisor 3.0/5

abi2305 Viagem individual - Avaliação certificada TripAdvisor

fairly sure i saw a bit of blood on the curtain but i wasn’t there for long so i didn’t get a chance to say anything also i might’ve seen a pube in the bath but everything else was great

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 649 comentários 9/10 Localização
  • 1.051 comentários 5/10 Quarto
  • 804 comentários 6.6/10 Serviço
  • 44 comentários 3.9/10 Wifi
  • 486 comentários 4.2/10 Conforto
  • 436 comentários 5.2/10 Limpeza
  • 267 comentários 3/10 Comodidades
  • 208 comentários 5.1/10 Custo-Benefício

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Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (Alguns impostos podem ser pagos na chegada ao hotel (por exemplo, imposto de turismo) de acordo com as normas locais em vigor.) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.