Mantra on View Surfers Paradise bintang 4

Catatan tamu Avis (Peringkat ALL) 3.8/5 3.933 ulasan

Mantra on View Surfers Paradise - Image 1
Mantra on View Surfers Paradise - Image 2
Mantra on View Surfers Paradise - Image 3
Mantra on View Surfers Paradise - Image 4
22 View Avenue, 4217 SURFERS PARADISE, Australia

Deskripsi

Keistimewaan hotel

  • Walking distance to the heart of Surfers Paradise.

  • On-site spa and hair salon.

  • Close proximity to beach and public transport.

  • Outdoor spa deck.

  • Nine multi-purpose conference rooms

Akomodasi kami

Lokasi hotel

Mantra on View Surfers Paradise

22 View Avenue
4217 SURFERS PARADISE
Australia

GPS:-27.997919, 153.428845

Telepon
Fax +61 7 5592 2908

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Antar-jemput
  • Restoran
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok

NOSH Pan Asian

Start your day off right with Breakfast in our Restaurant, NOSH Pan Asian. Enjoy a chef served buffet breakfast offering traditional favourites including cereals, pastries, tropical fresh fruits, with hot meals prepared and plated for you.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  3.8/5  3.933 ulasan

Peringkat TripAdvisor  4.0/5  4.906 ulasan

Strongly not recommended

Catatan Tripadvisor 1.0/5

Katarzyna K Ulasan TripAdvisor tersertifikasi

The location is good and close to the beach. The room was ok. However we get room above loud rooftop club open until 1 am. And I mean loud - we couldn't watch TV and we had to sleep with earplugs in (although even earplugs did not cancel all noise). If you want to sleep, book elsewhere.

Dear Katarzynak, Thank you for taking the time to tell us about your experience at the Mantra on View. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located however issues during stay. Dissatisfied customer

Catatan Tripadvisor 3.0/5

Gonz D Ulasan TripAdvisor tersertifikasi

Staff were friendly & location was central to beach & shops/restaurants. However; There was no swimming pool as advertised which was disappointing for my kids. Beds are not comfortable. Air vent noise / need to ask for a cover for loud noise. Had issues with the room I booked due to an AC fault. Offered me another 2 rooms that were not suitable for my wife & kids. Then offered to stay at the other mantra and expected me to walk with our luggage’s rather than offer transport. Keeping in mind I got two kids 18months & 4 years old. Issues using the scanning in elevators. Would I recommend to fam & friends, no. There was no form of compensation or further consideration of discounts.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mantra on View. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Awful

Catatan Tripadvisor 1.0/5

Tuva M Ulasan TripAdvisor tersertifikasi

Very nasty rooms and really bad customers service. Would NOT recommend! Would not let us leave the luggage after we checked out. The bathroom and area around the fridge was not clean. It was not a great experience staying here. The pillows were not comfertable.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mantra on View. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Bad value for money

Catatan Tripadvisor 2.0/5

Riggs F Ulasan TripAdvisor tersertifikasi

Facility is not good value for money, our shower has a bad drainiage, and shower equipment are worn out, place looks very old and dated. The pool club at the front gives a lot of noise at night The hotel itself looks very dated snd worn out. The lifts are not working efficiently. For the akount they charge, the hotel needs a general renovation

Dear {guest_first_name} {guest_last_name}, Thank you for taking the time to tell us about your experience at the Mantra on View. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Just to keep you updated we are going on with some maintenance work to upgrade our facilities. While will be visible in upcoming months. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Suspect Behaviour

Catatan Tripadvisor 1.0/5

MatMitchelll Ulasan TripAdvisor tersertifikasi

My wife and I had a booking for 3 nights to commence next week. We received an email today stating our booking had been cancelled. When we contacted the hotel, they couldn't state why our booking had been cancelled or by who, but they could rebook us at a higher rate. Sorry, is this a joke? To randomly cancel our booking and then try to charge us more to rebook? This is highly suspect behaviour.

Dear MatMitchell, Thank you for taking the time to tell us about your experience at the Mantra on View. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. We are not sure what has happened we are still investigating. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mantra On View Management Team.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 2.643 ulasan 8.9/10 Lokasi
  • 3.931 ulasan 5.1/10 Kamar
  • 2.355 ulasan 7.4/10 Pelayanan
  • 160 ulasan 3.8/10 Internet
  • 1.585 ulasan 3.6/10 Kebersihan
  • 1.531 ulasan 3.7/10 Kenyamanan
  • 1.096 ulasan 3.9/10 Fasilitas
  • 727 ulasan 6/10 Kesepadanan nilai

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