Novotel Surfers Paradise bintang 4

Catatan tamu Avis (Peringkat ALL) 4.1/5 5.388 ulasan

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Deskripsi

Keistimewaan hotel

  • Bronze winner in the Deluxe Accommodation category for the 2019 Queensland Tourism Awards

  • Located in the heart of Surfers Paradise, 150m from the beach

  • All Surfers Paradise accommodation rooms have balconies & beautiful ocean or hinterland views

  • Swimming pool, spa, gym, and BBQ facilities

  • Versatile meeting and events venues-wedding ceremony and reception venues available

Akomodasi kami

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Lokasi hotel

Novotel Surfers Paradise

Cnr of Surfers Paradise Blvd, and Hanlan Street
4217 SURFERS PARADISE
Australia

GPS:-28.0029127, 153.4286896999

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

BLVD Café & Bar

Foto non-kontrak

Enjoy all day dining from breakfast to dinner and delicious food & beverage items all day in-between.

Ulasan tamu kami

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Cari tahu selengkapnya

Peringkat ALL  4.1/5  5.388 ulasan

Peringkat TripAdvisor  3.5/5  1.412 ulasan

Fantastic Stay

Catatan Tripadvisor 5.0/5

planetwonderer Ulasan TripAdvisor tersertifikasi

We received such a warm welcome even though staff were very busy. Our room was spacious, comfortable and modern with incredible views. We enjoyed breakfast at the BLVD cafe where the food was delicious, service friendly and efficient (thanks Anthony) and the setting very peaceful. The pool temp was perfect and there was always plenty of sun beds to relax. Location is fantastic with everything close by. What makes an even more perfect stay is the wonderful staff, thank you to all. We look forward to returning soon.

NO VOTE L(ikely) is the new nickname for this company.

Catatan Tripadvisor 1.0/5

HypnoWarrior Ulasan TripAdvisor tersertifikasi

First night the air-conditioning unit leaked and we needed 6 towels on the floor. For moved to another room at 2am and then got moved to another room the following day. The safe in the new room is too small to fit a laptop. There are no doors between the master room and kids room (see photo). The buffet restaurant is good and has a reasonable choice. The air-conditioning in the new unit doesn't show the correct temperature. Can hear all the noise through the windows even on the 22nd floor. The windows were taped (see photo). The lifts (2 of them) weren't functioning and we were told that it would take 48 hours to get a spare part, but by Day 10 one of the lifts was still not functioning. The lift never stopped on our floor unless we pressed the up button and people were waiting as long as 25 minutes to get a lift during the morning and evening hours. The bath was stained. My kids broke a glass by mistake and they came to clean it up during their daily clean, except didn't do a great job. Our 8 year old ended up with a piece of glass in his foot (and we found 2 other pieces) (see photo). Their was long black curly hair on floor in the bathroom (none of us have long black curly hair). The railings on the balcony (really didn't feel very safe with them). When we complained it took two levels of management before they acknowledged the problems (most not all of them). The fire escape had the lights out and glass all over the floor. Of everyone we spoke to, there wasn't a single person who was happy with their accommodation. Certainly not the hotel we will use again ever. NO VOTE L(ikely) is the new name we've given the hotel. Never EVER had such a bad experience at a hotel in more than 30 years of travelling considering it was around $275 AUD a night! Oh and if you have a car use the Bruce Bishop Car Park - It's a lot cheaper than using the one under the hotel and only one block walk away.

Location is the only good thing!

Catatan Tripadvisor 3.0/5

cassposh69 Ulasan TripAdvisor tersertifikasi

The best thing about this hotel is the location. Right where you want to be . Elevators are a joke, sometimes waiting up to 8 mins for them to come and when you’re on floor 20 stairs are a bit much all the time! Beds were made 1 day out of 5! Had to call to get maid service as run out of toilet rolls. Had to request for room to be vacumned as sandy from the beach. Definitely wouldn’t recommend.

Worst hotel on paradise !!!

Catatan Tripadvisor 1.0/5

prasadparab Ulasan TripAdvisor tersertifikasi

Worst hotel to stay in . Unhygienic and poorly Maintained. Superior rooms were very old portly furnished faulty aircon and lights and the worst part the elevators it took almost 20-30 mins to get down to the lobby . Had no turn down service until requested .

Week on the Gold Coast

Catatan Tripadvisor 5.0/5

Stephanie P Ulasan TripAdvisor tersertifikasi

I'm not sure why this hotel has so many bad reviews! We are currently staying here with our 2 young children and we have had a great experience. We booked here as it was at least $1000 cheaper than other places for the dates we needed, and it was in a great location. We booked a deluxe room with 2 double beds and it looks exactly as the website shows - its clean and modern. There has been a bit of a wait when using the 4 lifts...but the hotel is very busy and it's to be expected. We would liken it to waiting for a lift on a cruise ship. We have had a buffet breakfast included each morning - great variety of food and really good Nespresso Pod coffee. Again very very busy but haven't had to wait more than a few mins for a table. Our only issue with the hotel is the car park - it isn't owned by the hotel and you aren't guaranteed a spot. We paid $170 upfront but after driving around for 30 mins decided we didn't want to do this each day - the hotel refunded us the parking. We ended up parking in Cypress street carpart which is an open air one - $6 for the whole day. I think people will complain about anything and have too high expectations. This hotel is exactly as we expected and comparable to other 4 star places we have stayed on the Gold Coast! We have had a great time and we stay again!

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 3.405 ulasan 9.2/10 Lokasi
  • 4.706 ulasan 6.3/10 Kamar
  • 3.447 ulasan 7.4/10 Pelayanan
  • 143 ulasan 3.6/10 Internet
  • 1.857 ulasan 5.5/10 Kenyamanan
  • 1.692 ulasan 4.5/10 Kebersihan
  • 1.557 ulasan 3.9/10 Fasilitas
  • 1.255 ulasan 6.7/10 Sarapan

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