BreakFree Imperial Surf Surfers Paradise bintang 3

Catatan tamu Avis (Peringkat ALL) 4.2/5 420 ulasan

BreakFree Imperial Surf Surfers Paradise - Image 1
BreakFree Imperial Surf Surfers Paradise - Image 2
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Deskripsi

Keistimewaan hotel

  • Our onsite facilities include a heated indoor pool, outdoor pool, sauna, and tennis courts.

  • Short walking distance to Cavill Mall, where you'll find a variety of shopping & dining venues

  • Escape from the hustle in your spacious self-contained apartments with stunning ocean views

  • Experience the ultimate thrill at one of the amazing theme parks (transfers available)

  • Our perfect position makes catching public transport very accessible

Akomodasi kami

Lokasi hotel

BreakFree Imperial Surf Surfers Paradise

80 The Esplanade
4217 SURFERS PARADISE
Australia

GPS:-27.996665, 153.430021

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Antar-jemput
  • Wi-Fi
  • Properti 100% Bebas Rokok

2 kolam renang

Take a dip in the resorts indoor and outdoor heated pools.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.2/5  420 ulasan

Peringkat TripAdvisor  3.9/5  814 ulasan

Disappointed

Catatan Tripadvisor 2.0/5

Mellissa O Ulasan TripAdvisor tersertifikasi

The Unit we stayed in could do with a whole refresh. Very outdated especially both bathrooms, black mould on ceiling and in shower ensuite, main bathroom leaking taps and bath tub had chips. Curtains in 2nd room were dirty Lamps were very dusty. Fans the coating was peeling off Asked for an apartment nothing above 10th floor and upon check put on level 20. The positive was a Great view and location of apartment.

Dated but comfortable

Catatan Tripadvisor 4.0/5

Voyage14809244712 Keluarga - Ulasan TripAdvisor tersertifikasi

Dated but comfortable. Surfer beach is still damaged from cyclone but the hotel is across the road from accessible entry to beach with flags and lifeguards. Indoor heated pool and spa fantastic. Lifts and hallways smelly and slow. I wouldn’t use kitchen except for toast and kettle the cooktop is slow and limited cookware. There is a bath which was great for little ones. Overall it was good but could do with an update you are paying for the location and view

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nicki Blackley

Fun family times in an ideal location.

Catatan Tripadvisor 4.0/5

paulienz2015 Keluarga - Ulasan TripAdvisor tersertifikasi

Fantastic value for money, location and facilities. Obviously not going to reach the heights of others in the area but is perfect for a family on an adventure with so much to do in the area. Really enjoyed the run, beach dip, pool and sauna routine available each morning. Kitchen was great and the ocean view magic.

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicki Blackley

Noisy with lots of construction, not clean

Catatan Tripadvisor 1.0/5

DeanieProctor Keluarga - Ulasan TripAdvisor tersertifikasi

Positives had a great view & central. However negatives well outweighed any positives with water leaks from windows when raining, very noisy construction occuring in room next door, and also major construction site behind apartment block. No mention of such on website. Would not have come to this apartment building if i had been aware of the construction. This was particularly frustrating as our original booking was with a different Accor Apartment block and we were transferred to this one by Accor Breakfree and Realty Reservations. Other Accor sites mention such construction if some is occurring onsite or nearby. Sheets were stained on arrival. Broken sliding door handle in what is supposedly a refurbished room. Hallway on our floor was dirty and smelt. Offer of a room change was to another room in the complex directly in line above with the construction of our current room, so was as noisy. 2nd option was to a room straight above the next door noisy construction site. No point! We were promised an email from the manager on day 3 of our 10 day stay re our concerns. Took my follow up after departure to get a response. A poor response of excuses that the windows are the Body Corps responsibilty and towels in front of windows during rain are what is required. Also that the management have no pre warning of construction in apartments. We arrived Saturday it started Monday they would known...why put us in a room next door? Also that it is shown on website about construction...a lie! Would not stay at Breakfree Imperial Surf again and recommend others do not. As a Gold Accor member I have been left very disappointed in Accor as a whole

Thanks for taking the time to rate and comment on your recent stay. I have emailed you back directly and i am sorry that you didn't take up the offer of the room move, as it would have been more suitable for you. We hope you still enjoyed your stay and we look forward to welcoming you back again. Kind Regards Nicki

Great property,dirty rooms

Catatan Tripadvisor 5.0/5

margaret e Keluarga - Ulasan TripAdvisor tersertifikasi

I loved the property and location was excellent.unfortunately I didn't use the kitchen facilities as they were dirty.food scraps in microwave,mould on benches.dirty floors.mould in shower.lint filter in washing machine looked like it hadn't been cleaned in months.quite disappointing for such a lovely oroperty

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely Nicki Blackley

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 227 ulasan 9.6/10 Lokasi
  • 396 ulasan 6.7/10 Kamar
  • 164 ulasan 7.2/10 Pelayanan
  • 34 ulasan 2.4/10 Internet
  • 143 ulasan 3.6/10 Fasilitas
  • 127 ulasan 3.8/10 Kebersihan
  • 59 ulasan 6.6/10 Kolam

Diberdayakan oleh Trustyou

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