Mantra On The Inlet 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.1/5 224 beoordelingen

Mantra On The Inlet - Image 1
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Omschrijving

Extras van het hotel

  • Het hotel ligt in het centrum

  • Ruime, zelfstandige appartementen

  • Op loopafstand van de goudgele stranden

  • Dicht bij restaurants en bars

  • Op loopafstand van de bezienswaardigheden.

Onze accommodaties

Kamer

Hotelkamer

  • 2 pers. max
  • 42 / 452 sq ft
  • Beddengoed 1 x Queensize bed(den)

Hotel locatie

Mantra On The Inlet

Cnr Wharf Street and Macrossan, Street
4877 PORT DOUGLAS
Australië

Gps:-16.481134, 145.462299

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Pendeldienst
  • Wifi
  • Airconditioning
  • 100% niet-roken accommodatie

Zwembad

For those days you want to relax at the resort why not laze by or cool off in our outdoor pool and spa, the perfect way to enjoy Port Douglas' weather.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.1/5  224 beoordelingen

TripAdvisor score  3.5/5  378 beoordelingen

A very comfortable apartment - recommended

Tripadvisor-waardering 4.0/5

Brian M Gecertificeerde beoordeling door TripAdvisor

A very central location, close to Macrossan St restaurants, pubs, the Tin Shed etc. Room (apartment) was very spacious, clean, comfortable bed, plenty of faciities with good Wifi internet. A couple of small 'downsides' - no lift to second floor, no reception at desk and the (subdued) music entertainment noise from the pub on the close by corner (this finished around 10.00 PM) . All in all a very comfortable apartment andd we would definitely return next to Port Douglas.

Accomodation good. Situated well on main street.

Tripadvisor-waardering 3.0/5

Sandra N Gecertificeerde beoordeling door TripAdvisor

Luggage lift broken and inconvenient dragging luggage up and down stairs. Stairs themselves had narrow tread. No assistance available from staff as we didn't see anyone. A large party like ours with 21 people, could have done with assistance.

Underwhelming

Tripadvisor-waardering 3.0/5

Adrian A Soloreis - Gecertificeerde beoordeling door TripAdvisor

Location is good but no lift, hard to get from car park to room. No room service which was a surprise given the cost. Tiny room looking out on air conditioners so don’t be fooled by the promo photo. Also very small air conditioner but room is tiny.

Wonderful location, wonderful apartment, will be back!

Tripadvisor-waardering 5.0/5

Marstroo Gecertificeerde beoordeling door TripAdvisor

Have stayed in Port Douglas many times, with my favourite location being on/close to Macrossan Street. This is now my favourite place to stay - lovely character building, close to everything (restaurants, supermarket, markets, the park for the sunset) with the beach a lovely stroll away. Our family of five fitted really well into the 2-bed dual key room. Us adults had the smaller room with ensuite, our two teenage girls had twin beds in the bedroom and our teenage son was on a pull-out bed in the lounge. To be honest the pull-out was in pretty poor condition (a wheel was missing) but he coped! We could have rung for service but he didn't complain too much so it didn't worry me! Having the pull-out meant that we had the couch available at all times. One adult had to do some work while we were away so was able to use the desk setup in the smaller room - the internet was good enough to allow zoom/teams calls and the space was quiet and away from the rest of the family so didn't impact on the rest of us. There was a wonderful large verandah to sit out on. We had a couple of tropical downpours and were able to sit out there and enjoy the rain. It was an awesome people watching spot but you didn't feel too on show. The hotel below had live music and we loved sitting with the large doors pushed all the way open, listening to the music. Bliss! In terms of room amenities, we had everything we needed. It was great having two bathrooms. Carparking was included but the wonderful thing is that you don't really have to take your car out if you are doing things locally - nothing better than wondering down for breakfast, heading to the supermarket to buy fresh watermelon, other fruits and platter food for lunch, and then heading down to a local place for dinner. So many options. We only saw someone on reception once but that was fine. We could have done with more rubbish bags as we wanted to remove food waste on a daily basis due to the tropical location and these were difficult to get as there was nobody around to ask. But we could have rung up and requested them, but instead we just grabbed more at the supermarket and took them home afterwards! The only issue for us was lugging all our gear up from the garage as the luggage elevator was broken during our stay, but this was fine for us as we were strong and able-bodied. Overall, I would come back here in a heartbeat. Loved feeling part of Macrossan Street while sitting on the verandah. Loved the heritage building. Loved the generous living space and extra room. Loved the 10 minute walk to the sunrise and that the sunset was just across the road. Love Port Douglas. Will definitely stay here again

Ernstig teleurstellend

Avis-klantbeoordeling 0.5/5

Ronald Alleen - ALL bevestigde berichten

Bij de boeking kon ik kiezen uit diverse kamers. De kleinste was volgens de site 42m2. Deze heb ik geboekt en ook op de bevestiging stond 42m2 als afmeting vermeld . Bij aankomst bleek de kamer slechts 16m2 te zijn. Bij de receptionist navraag gedaan of ik wel de juiste kamer had gekregen. Hij bevestigde dit en de foto's kwamen overeen met kamer. Hij zou dit opnemen met zijn superior. De volgende dag navraag gedaan, maar hij had nog geen antwoord van zijn superior. Een refund kon niet gegeven worden, maar mogelijk dat ik naar een grotere kamer worden overgeplaatst. Heb hem een screenshot gemaild van de weergave op het scherm bij een boeking. Daarna niets meer gehoord en bij de receptie heb ik hem niet meer gezien. Overigens was de receptie veelal onbezet. Door de ligging van de kamer, kon iedereen die langs de kamer liep naar binnen kijken. Je moest de shutters dicht houden om inkijk te voorkomen. Ik voel me ernstig misleid door de info op de site en bevestiging en uitermate kwalijk dat met mijn klacht ter plekke niets is gedaan.

Dear RONALD G., Thank you for taking the time to tell us about your experience at the Mantra on the Inlet Port Douglas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 168 beoordelingen 9.5/10 Locatie
  • 199 beoordelingen 6.1/10 Kamer
  • 96 beoordelingen 5.2/10 Service
  • 96 beoordelingen 2.2/10 Voorzieningen
  • 76 beoordelingen 5.2/10 Comfort
  • 63 beoordelingen 4.4/10 Netheid
  • 8 beoordelingen 10/10 Wellnessruimte
  • 8 beoordelingen 3.6/10 Eten

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