Mantra Aqueous 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.5/5 874 beoordelingen

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Omschrijving

Extras van het hotel

  • Locatie dicht bij winkels, restaurants en strand

  • 4 grote zwembaden

  • Gratis barbecues en gemeenschappelijke ruimte

  • Ruime zelfstandige appartementen voor lange verblijven

  • Gratis parkeren

Onze accommodaties

Boek dit hotel
Kamer 1

Hotel locatie

Mantra Aqueous

3 Davidson Street
4877 PORT DOUGLAS
Australië

Gps:-16.485091, 145.466119

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Pendeldienst
  • Wifi
  • Airconditioning
  • 100% niet-roken accommodatie

4 zwembaden

If you feel like a swim there's no need to even pack a towel when you book a deluxe Port Douglas swim-out room. Simply walk out the door of your accommodation onto a sunny pool deck and relax on the sun lounge or slip straight into the water.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.5/5  874 beoordelingen

TripAdvisor score  4.2/5  1.695 beoordelingen

Certificaat van uitmuntendheid 2025

Great stay in Port Douglas

Tripadvisor-waardering 5.0/5

WayneM66 Gecertificeerde beoordeling door TripAdvisor

Thank you for taking the time to share your experience! I’m so pleased to hear you enjoyed your week with us and found our location, facilities, and team all up to standard. It’s wonderful to know our modern interiors and convenient parking helped make your stay even more comfortable. I do appreciate your feedback regarding the noise from the nearby restaurant’s exhaust fan. We understand how important a peaceful environment is and will certainly pass this on to the appropriate parties for review. We hope to welcome you back to Mantra Aqueous for another great stay in the future! Warm regards, Emelia Rockliff General Manager, Mantra Aqueous

Heerlijke kamer op een fijne rustige plek midden in de stad

Avis-klantbeoordeling 4.5/5

Annemarie V. D. B. Stellen - ALL bevestigde berichten

Hartelijk dank voor uw prachtige recensie! We zijn ontzettend blij om te horen dat u zo v. uw verblijf bij ons heeft genoten. Ons team streeft ernaar om elke gast een warm welkom en een comfortabel verblijf te bieden, en het is geweldig om te weten dat dit voor u is geslaagd. We hopen u in de toekomst opnieuw te mogen verwelkomen voor een ontspannen en aangenaam verblijf! Met vriendelijke groet, Emelia Rockliff General Manager Mantra Aqueous

Disappointing experience

Tripadvisor-waardering 3.0/5

Carolyn G Gecertificeerde beoordeling door TripAdvisor

Dear Carolyn, Thank you for sharing your feedback. We truly appreciate hearing from you, and I’m sorry to hear that your experience did not meet your expectations. I want to clarify that during your stay, the only concern we were made aware of was the missing fridge shelf. We understand that this was inconvenient, but as it’s not a significant issue, we believed that moving to an alternate room would have resolved it. Our team went above and beyond by offering you a solution to change rooms, but we understand that you didn’t feel this was a suitable resolution. It’s unfortunate that we didn’t hear about the other concerns you’ve mentioned during your stay. If we had known about the other issues such as the sofa, sliding door, or bathroom fittings, we would have done everything we could to address them immediately. We always strive to maintain the highest standards, and I sincerely apologise for not meeting that bar in your case. Please rest assured that we take your feedback seriously, and we will address these maintenance and hygiene concerns to ensure they are rectified. We want every guest to feel that they are receiving value for their stay, and I’m sorry that you felt this wasn’t the case during your visit. Thank you again for sharing your thoughts. We would love the opportunity to welcome you back in the future, ensuring a much more enjoyable experience. Warm regards, Emelia Rockliff General Manager, Mantra Aqueous

Accommodation looking a bit worn and tired.

Tripadvisor-waardering 2.0/5

Gillian B Gecertificeerde beoordeling door TripAdvisor

Dear Gillian, Thank you for your feedback. I’m sorry to hear about your concerns regarding the spa area. While all our tiles are slip-rated and signage is in place as per safety standards, we do recommend exercising caution, including using a towel when exiting the spa to prevent slips. We also appreciate your note about the accommodation and will take this into account as we continue to enhance our facilities. Your feedback is invaluable in helping us provide a safer and more comfortable experience for our guests. Warm regards, Emelia Rockliff General Manager, Mantra Aqueous

Magical

Tripadvisor-waardering 5.0/5

erinkatebrowne Stellen - Gecertificeerde beoordeling door TripAdvisor

Thank you for your kind review. We are delighted to hear that you found your stay relaxing and enjoyed the pool room, the welcome gift, and the service. It’s great to know that you took advantage of our close proximity to town and the BBQ area. We hope to welcome you back to Mantra Aqueous for another enjoyable stay. Kind regards, Emelia Rockliff General Manager, Mantra Aqueous

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 446 beoordelingen 9.8/10 Locatie
  • 558 beoordelingen 7/10 Kamer
  • 402 beoordelingen 8.6/10 Service
  • 11 beoordelingen 6/10 Wifi
  • 247 beoordelingen 5.7/10 Comfort
  • 226 beoordelingen 5.7/10 Netheid
  • 220 beoordelingen 8.3/10 Zwembad
  • 81 beoordelingen 8.7/10 Wellnessruimte

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