Mantra Heritage 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.0/5 482 beoordelingen

Mantra Heritage - Image 1
Mantra Heritage - Image 2
Mantra Heritage - Image 3
Mantra Heritage - Image 4
16 Warner Street, 4877 PORT DOUGLAS, Australië

Omschrijving

Extras van het hotel

  • In het centrum van de stad

  • Gratis barbecues en gemeenschappelijke ruimte

  • Ruime, zelfstandige appartementen

  • Buitenzwembad en spa

  • Dicht bij restaurants en bars

Onze accommodaties

Kamer

Hotelkamer

  • 2 pers. max
  • 42 m² / 452 sq ft
  • Beddengoed 1 x Queensize bed(den)
  • Pluspunten van de accomodatie: Balkon

Hotel locatie

Mantra Heritage

16 Warner Street
4877 PORT DOUGLAS
Australië

Gps:-16.482759, 145.462916

Telefoon
Fax +61 7 4084 2333

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Pendeldienst
  • Wifi
  • Airconditioning
  • 100% niet-roken accommodatie

Zwembad

Stretching over 1200 square metres, Mantra Heritage offers two Saltwater Lagoon Pools (one heated) as well as whirlpool spas. Soak up the sun in true North Queensland style as you enjoy relaxing in the water.

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Meer informatie

ALL beoordeling  4.0/5  482 beoordelingen

TripAdvisor score  4.0/5  774 beoordelingen

Great Location, but for a Mantra Hotel - not up to standard.

Tripadvisor-waardering 3.0/5

Girlioxo Gecertificeerde beoordeling door TripAdvisor

Locality wise, Fabulous. Size of room, great. Amenities provided great. Pool was lovely. But the customer service at beginning and end along with the smell/cleanliness left alot to be desired. When we arrived, the office was closed despite being within displayed times on the door. We weren't given clear directions to the key safe for our room key, but after a walk around, managed to find it. As soon as we entered the lift to our floor, there was a damp smell as well as in the room. This stayed, enough that we got a plug in fragrance neutraliser for our stay. There was also obvious mould all in the shower, both on tiles and along the length of the screen door handles. The wifi regularly cut out and needed to be signed back into, given the duration of our stay it was very frustrating. After our departure, we realised we'd forgotten some things in our room fridge, whilst we can understand sometimes patrons may leave things for discarding- there were a number of large unused/unopened items that a courtesy call could have warranted. When called to ask, there wasn't even an attempt to confirm if still remaining or not. Disappointing stay given price and brand. Have stayed with many Mantra's in the past, will question in the future.

Good location

Tripadvisor-waardering 4.0/5

Parko2023 Gecertificeerde beoordeling door TripAdvisor

We stayed for a couple of days in 1401. It was nice but a bit dated. The photos didn’t fully match the room. It was a perfect location for us and the price was reasonable. The pools were good but no back jets on the spas just bubbles under you. Nice outdoor kitchen

Holiday

Tripadvisor-waardering 3.0/5

Aaron s Gecertificeerde beoordeling door TripAdvisor

Pros- location,room nicely appointed, access to pools and friendly staff cons- pool and spa dirty needed cleaning We mentioned it to reception and they told us it was to be cleaned that day and it never happened), too much light from external light coming into bedroom even with blind down, stained cushions on lounge and had to ask daily for toilet paper, detergent and fresh towels and stayed 3 nights.

Excellent stay but be a little more attentive as to who your guests are

Tripadvisor-waardering 5.0/5

Ange0015 Stellen - Gecertificeerde beoordeling door TripAdvisor

Excellent stay. Only weird part was that we checked out, then used the pool. When we walked back into reception, the bloke (assuming he was the manager) asked if we were staying at the property. But the girl that was there with him had just checked my partner out a couple hours prior. They didn’t seem busy at all. Just made us feel uncomfortable to say yeah, we were paid guests. Was an awkward end to what otherwise was an awesome stay. The room we got was absolutely wonderful. And our one-nighter (checking in Sat 27th Jan, checking out Sun 28th Jan) was very relaxing and just what we needed. The girl that checked us in was absolutely lovely.

Dear Ange, We very much appreciate your comments regarding your stay at the Mantra Heritage. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra Heritage

Great Location, friendly staff but upgrade needed

Tripadvisor-waardering 3.0/5

Lesley B Gecertificeerde beoordeling door TripAdvisor

Great location but bit of a lottery with room allocation. We had aircon problems which we eventually had recified and felt that furnishings, kitchen etc were okay but not so brilliant. Think the bathroom might have been upgraded but found the entire place a bit rambling. Big plus were the staff who were always friendly and helpful plus the location is really convenient. Not sure if units might be individually owned so guess its a lottery on room allocation. For location, hard to beat but hope for an upgraded room.

Dear Barkem, We very much appreciate your comments regarding your stay at the Mantra Heritage. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra Heritage

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 275 beoordelingen 9.8/10 Locatie
  • 374 beoordelingen 5.2/10 Kamer
  • 224 beoordelingen 7.9/10 Service
  • 29 beoordelingen 2.8/10 Wifi
  • 164 beoordelingen 5.4/10 Comfort
  • 155 beoordelingen 2.7/10 Netheid
  • 143 beoordelingen 7.5/10 Zwembad
  • 141 beoordelingen 4.2/10 Voorzieningen

Mogelijk gemaakt door Trustyou

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Al onze hotels in Port Douglas

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (BTW en toeristenbelasting inbegrepen) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.