Mantra Heritage 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.2/5 405 beoordelingen

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Omschrijving

Extras van het hotel

  • In het centrum van de stad

  • Gratis barbecues en gemeenschappelijke ruimte

  • Ruime, zelfstandige appartementen

  • Buitenzwembad en spa

  • Dicht bij restaurants en bars

Onze accommodaties

Kamer

Hotelkamer

  • 2 pers. max
  • 42 / 452 sq ft
  • Beddengoed 1 x Queensize bed(den)
  • Pluspunten van de accomodatie: Balkon

Hotel locatie

Mantra Heritage

16 Warner Street
4877 PORT DOUGLAS
Australië

Gps:-16.482759, 145.462916

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Pendeldienst
  • Wifi
  • Airconditioning
  • 100% niet-roken accommodatie

Zwembad

Stretching over 1200 square metres, Mantra Heritage offers two Saltwater Lagoon Pools (one heated) as well as whirlpool spas. Soak up the sun in true North Queensland style as you enjoy relaxing in the water.

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Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.2/5  405 beoordelingen

TripAdvisor score  4.0/5  783 beoordelingen

Fantastic Location, comfortable room, wonderful Staff.

Tripadvisor-waardering 4.0/5

jillb677 Stellen - Gecertificeerde beoordeling door TripAdvisor

We stayed 4 nights in a suite located on the 3rd floor! We asked for a user friendly room/suite for disability and was surprised on arrival to have Paula, who had contacted us several times prior to arrival to make sure all was going ok on our journey from Melbourne, Paula took us to our room , helped unload suitcases etc from our car, walked us through info on the motel and let us know if we needed anything to phone her in reception. We were very grateful! The suite was extremely comfy with a large king bed, user friendly bathroom with all requirements including an easy access shower. Bathroom was clean and included a washing machine/dryer which was useful to us! Balcony had a spa, room had a good kitchenette with full fridge. Rooms have good aircon and ceiling fans which we used being in the 30’s . Swimming pool was great although could have had an easier access handrail as we found the steps a bit hard to exit from the pool even though there was a rail. Also there was a great bbq area with a full kitchen including fridge and micro. Access to main road of port Douglas entailed stairs but could be made through Cole’s car par next door which had a lift. Coles is next door!! No breakfast was offered but there are many places surrounding motel to get breaky as well as room kitchen for cooking and bbq area! Highly recommend this hotel for families, seniors or couples as they have swim out pool rooms. We will return again no hesitation. Thanks again to Paula!

Late check in and dirty rooms

Tripadvisor-waardering 1.0/5

Kat F Gezinnen - Gecertificeerde beoordeling door TripAdvisor

We had to wait nearly 2 hours to check in and when we did the cleanliness of the room was not up to Mantra standards. They also had an issue with the room which is why it was late to check in and they had to use strong cleaning chemicals to clean the mess, this left a strong smell for a day and a bit so we had to have everything wide open, there was no other swim out rooms available and all other resorts were booked out so our option was to stay

Comfortable stay

Tripadvisor-waardering 4.0/5

Calder-Crew Stellen - Gecertificeerde beoordeling door TripAdvisor

Well located with easy access to Macrossan St shopping and dining precinct, nice twin pool areas with spa pools included. Comfortable rooms with good amenities. Had to negotiate a few stairs with our luggage from the carpark (Warner St end of the complex) to our room (Macrossan St end of the complex) which could be troublesome for some. Overall we enjoyed our stay.

Shame about the rain - being Central helped

Tripadvisor-waardering 4.0/5

23lizp Zaken - Gecertificeerde beoordeling door TripAdvisor

It was a quick stay, lucky we were close to where we needed to be. it rained and we were protected most of the way to where we needed to be.

Apartment location is great, however the rooms are not well maintained.We will look elsewhere next time. Accor member al

Tripadvisor-waardering 2.0/5

Chris R Gecertificeerde beoordeling door TripAdvisor

Apartment location is great, however the rooms are not well maintained, Toilet ran all night so I had to turn it off at the wall, then fixed it myself. No water came out of the hot water in the kitchen sink so had to boil kettle to do dishes. Could n't close the bathroom door without a large bang, so no good in the night when you want to go to the toilet. Reception locked up even though it was supposed to be open while we were trying to check out and confirm transfers. Lucky the nice cleaners opened reception and called receptionist who was running 1 hr late. We stood there without an apology nor even acknowledging us. Had my daughter staying at the same location in a different room. Air con did not work, Same issue with hot water. Pool area was great. Rooms were clean. For what you pay per night you would expect a lot better. We will look elsewhere next time. Accor member also

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 248 beoordelingen 9.7/10 Locatie
  • 304 beoordelingen 6.1/10 Kamer
  • 189 beoordelingen 7.9/10 Service
  • 17 beoordelingen 1.8/10 Wifi
  • 130 beoordelingen 7.7/10 Zwembad
  • 127 beoordelingen 3.6/10 Netheid
  • 125 beoordelingen 4/10 Voorzieningen
  • 25 beoordelingen 1.2/10 Eten

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