マントラ オン ラッセル - メルボルン

Great value for money. The location is very central and 5-minute walk to the nearest tram line and 15-minute walk to the nearest mainline train station. Restaurants nearby including 2 cool veggie/vegan places. Southbank is only a few tram stops away. The apartments are good size and perfect for a couple or family. Only 2 minor points are the breakfast is very basic with only cereal for vegetarians/vegans and the showers are mild in temperature but no big deal. If you don't mind a hotel with basic decor this place is great value for money in the CBD area. The hotel service is excellent.

Staff were helpful and lovely.. that is front desk and housekeeping. One bedroom apartment was clean and spacious. Great view from the verandah. Decided to stay longer and had a pleasant stay overall.

We were there to see Mary Poppins at Her Majesty's Theatre and the hotel is so conveniently located. The room was very comfortable, well appointed and clean and tidy. I had the carpark and breakfast included. The carpark set up is great, with the car safe and secure in an enclosed area for Mantra guests only in the Wilson carpark next door. The breakfast was well worth it, in variety on offer and being very tasty. I will gladly stay there again when in the city for anything.

During check in, we were continuously pressured to sign up to their mailing list, despite saying no multiple times. The hallways seem to be very rarely cleaned. We arrived home from a concert and saw a box of garbage left in the hallway. The following morning when we checked out, twelve or so hours later, the garbage was still there. At one point, I looked out the window and saw what looked like styrofoam falling from the floors above. The word of the day at Mantra was definitely “unclean”. We paid for breakfast in advance, and were very much looking forward to having a coffee. However, upon arrival, we were told that coffee was not actually included in the 30 or so dollars we each paid for what would ultimately be a lacklustre breakfast. It’s also quite telling that they inform you of this on arrival, instead of clearly stating this when you pay. The bacon was undercooked and cold. The carpet in the dining area was filthy, with questionable stains all over. The real icing on the cake was the frosty shower water we endured during our stay. With the taps on full hot, zero cold, the water temperature could be described as tepid at best, at times freezing cold. We felt like we were doing the ice bucket challenge. The pressure of the shower head also was lacklustre. You left the shower feeling insulted rather than refreshed. Upon reading reviews, multiple people have had problems with the water, dating back months. It is clearly an ongoing issue which the staff have been made aware of, yet not remedied. Mantra is failing to maintain the illusion of a functional establishment. Which, to be abundantly clear, they are not. Speaking of which, we were told that they would look into reimbursing us for the aforementioned issues, but we have yet to hear anything from them. The staff prove to be more than happy to hand wave their problems away, whilst their establishment continues to steadily degrade. Avoid like the plague, we should all be pretty good at that by now.

We had a great stay. Very comfortable studio room, the bed was lovely. Parking very easy and the breakfast was great. Good value for money. The only downside we found was the indoor pool was very cold which was a bit disappointing. The spa was lovely and warm though.