イビス メルボルン セントラル 3.5 星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 3,416 件のレビュー

イビス メルボルン セントラル - Image 1
イビス メルボルン セントラル - Image 2
イビス メルボルン セントラル - Image 3
イビス メルボルン セントラル - Image 4
399 Little Lonsdale Street, 3000 メルボルン, オーストラリア

説明

ホテルのその他の情報

  • メルボルンのダウンタウンに位置し、便利なトラムを無料でご利用いただけます。

  • ALLSAFE 認証取得済み、24 時間対応のフロント、無料 WiFi をご利用可能。

  • ホテル敷地内のカフェ、レストラン、バーに加えて、さまざまな飲食店が近くにあります。

  • お客さまが必要とするテクノロジー設備が充実し、さまざまな心地よさを提供する手頃な価格のお部屋です。

  • ノボテルの 4.5 つ星のゲストサービスを利用でき、予算内で贅沢なサービスをお楽しみいただけます。

当ホテルの客室

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ホテル所在地

イビス メルボルン セントラル

399 Little Lonsdale Street
3000 メルボルン
オーストラリア

GPS:-37.81192, 144.96009

電話番号
ファックス +61 3 9929 8858

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
  • ルームサービス

PRETTY BOY BAR & RESTAURANT

Serving you delicious, classic dishes in the same iconic setting; every dish is hand-picked to ensure you have the best experiences that heightens all the sensations.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  3,416 件のレビュー

トリップアドバイザーの評価  4.5/5  306 件のレビュー

Great location for stay but rooms are small

トリップアドバイザーの評価 4.0/5

Dreamer16829456870 トリップアドバイザー認証口コミ

We stayed at ibis melbourne central for 5 nights around Christmas in December 2024. Overall it was a great experience. The location of the hotel is very convenient and close to downtown shopping and dining streets as well as train/subway/tram stations. The area was quite safe and we felt comfortable even when returning at 2 am in the night. The hotel staff and concierge were very polite and helpful. There is a cafe at the ground floor of the hotel. The quality of food is great and this is a good place for breakfast every day. While the hotel is convenient and clean, we found the room to be a bit small. From the pictures, we did not expect it to be this small. It was quite cramped for two people even though we had one suitcase per person. The shower area is very cramped as well. Overall, the location was excellent, the stay was good, but we felt that the rooms were more suitable for business travelers than families.

Not good

トリップアドバイザーの評価 1.0/5

Navigate50480519560 トリップアドバイザー認証口コミ

Scammed by the concierge. Uber app was $10 to destination but no connectivity. Ask at concierge desk for a cab and told it would be the same price. 2 blocks to station and $30 charged for a unmarked car( no cab) Called and queries but told "she is new". Total scam! Imagine how much they are making per day doing this to travellers. Disgusting!

快適な滞在

お客さまの声 4.0/5

Yuki ご友人 - 確認済みレビュー すべて

すごく快適に過ごせました。 チェックイン時の受付の方も優しく対応もスムーズでしたし、部屋も綺麗でよかったです。 ただ私の確認不足ではあったのですが、パジャマがなく、今までそんなホテルはなかったのでパジャマも設置していただけたらもっと嬉しいです。 それでも全体的なサービスは大満足だったので、ありがとうございました！

Dear Yuki Y., We very much appreciate your comments regarding your stay at the ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BiVi Ju Assistant Manager Ibis Melbourne Central

Very disappointing experience with stolen money

トリップアドバイザーの評価 1.0/5

BarbaraDelprete トリップアドバイザー認証口コミ

My experience at the Ibis Central in Melbourne was far from what you’d expect from a four-star hotel. Here's why: • Not a Four-Star Standard: The amenities and services provided were far below the expectations for a four-star rating. • Towels: Only two large towels for the shower and two tiny hand towels were provided—no face towels at all. • Cleanliness: The bed sheets were never changed during my five-day stay, and the bed was made so poorly it felt unprofessional. • Room Size: The room was a cramped 13 square meters, with no surface to place belongings. I had to use the ironing board as a makeshift shelf. • Misleading Photos: The booking sites show photos of larger rooms (18 square meters). Be careful to check which room you’re actually booking. • Minibar: The minibar was completely empty. • Elevator Issues: The elevator worked sporadically—one time out of ten. Even worse, pressing the help button repeatedly yielded no response from staff. • Breakfast: The takeaway breakfast was extremely poor—a juice box, a milk carton, and some cereal. The buffet breakfast was far from what you’d expect in a four-star hotel restaurant. • Double Charges: The hotel charged my card twice for “card authorization” fees (nearly $12 in total), which were supposed to be refunded at checkout. Despite paying the full amount with another card, the fees were never returned to my account. Overall, this hotel does not live up to its four-star rating. I cannot recommend it, as the experience was disappointing and frustrating on multiple levels.

Dear Barbara Delprete Thank you for taking the time to tell us about your experience at the Ibis Melbourne Central. I am sorry that your experience did not meet your expectations and please allow me to express my sincerest apologies and do appreciate your detailed feedback so we can action and improve accordingly. At Ibis Melbourne Central, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us and reviewing all areas of concern and with what is also detailed on the online travel agent which you booked through as well, as we never want any guests to feel what's online is different to what they experience when at the hotel. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future and endeavor to win back your faith. Sincerely, Craig Kelmar Novotel Ibis Melbourne Central

Terrible service

トリップアドバイザーの評価 1.0/5

433witsaruts Solo travel - トリップアドバイザー認証口コミ

This is the first and last time I come to this hotel. I have booked a room for me to rest and have an important job interview. I have been informed in the system that I will stay late. I arrived at the hotel at one o'clock and stood in front of me. The hotel has one employee. Asian, probably Indian. The face is not smiling. I looked at her, a friend who said I came to check in. Jae received a passive response. Until now, it's 2 a.m. I haven't entered the room and sat and waited. It was a waste of my time and lost the most feelings since I've ever met.

Dear 433witsaruts Thank you for taking the time to tell us about your experience at the Ibis Melbourne Central. I am sorry that your experience did not meet your expectations and please allow me to express my apologies and do understand your concerns on check in, however please note that all guests must produce valid ID that matches the booking made. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future and endeavor to win back your faith. Sincerely, Craig Kelmar Novotel Ibis Melbourne Central

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 2,184 件のレビュー 9.6/10 ロケーション
  • 2,672 件のレビュー 6.7/10 客室
  • 2,250 件のレビュー 8.6/10 サービス
  • 44 件のレビュー 7.7/10 インターネット
  • 1,411 件のレビュー 4.7/10 快適さ
  • 1,160 件のレビュー 8.9/10 清潔さ
  • 627 件のレビュー 8.7/10 朝食
  • 408 件のレビュー 6.8/10 設備

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周辺の他の施設

メルボルンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。