ノボテルメルボルンセントラル 4.5 星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 2,219 件のレビュー

ノボテルメルボルンセントラル - Image 1
ノボテルメルボルンセントラル - Image 2
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説明

ホテルのその他の情報

  • ミーティングルームおよびイベント施設。

  • Pretty Boy Italian Steakhouse レストラン。

  • 24 時間対応のフロント、無料 Wi-Fi を利用できます。

  • 全客室に Chromecast を完備。

当ホテルの客室

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Discover

ホテル所在地

ノボテルメルボルンセントラル

399リトルロンズデール通り
3000 メルボルン
オーストラリア

GPS:-37.81192, 144.96009

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
  • ルームサービス

PRETTY BOY BAR & RESTAURANT

Serving you delicious, classic dishes in the same iconic setting; every dish is hand-picked to ensure you have the best experiences that heightens all the sensations.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  2,219 件のレビュー

トリップアドバイザーの評価  4.0/5  306 件のレビュー

快適な滞在

お客さまの声 4.0/5

Tadashi Y. 一人 - 確認済みレビュー すべて

今回、目的地へトラムなど活用できるホテルでしたし、部屋も快適でスタッフにも好感をもってます。 またオーストラリアに来た時は、泊まりたいと思います。 See you next!

Dear Tadashi Y., We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ifwat Fakhrul Assistant Manager Novotel Melbourne Central

Heart of the city, family ❤️

トリップアドバイザーの評価 4.0/5

amirhashmilive ファミリー - トリップアドバイザー認証口コミ

Amzing!! This hotel is the place to stay. The staff is exceptionally courteous and attentive, and the prices are fair for the excellent quality offered. The cleanliness and upkeep are outstanding, reflecting their dedication to a top-tier experience. We had a fantastic stay from beginning to end. Perfect for families, as the environment is friendly and secure. Conveniently located near the market, making shopping and dining easy. The rooms were immaculate, amenities were extensive, and the service overall was remarkable. Highly recommended for a comfortable and enjoyable stay.

Dear Amir, We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ifwat Fakhrul Assistant Manager Novotel Melbourne Central

Don't like being lied to!

トリップアドバイザーの評価 4.0/5

TravelAgtNZ トリップアドバイザー認証口コミ

This hotel has been my go-to for the last few years as we visit Melbourne frequently and it's consistently great. As being Accor Gold I have always get an upgrade subject to space. I checked in recently as was told an upgrade wasn't available due to the hotel being so full and that's all good as I believed it was genuine. Upon looking at the hotel website along with others, when trying to book multiple rooms it seems they have quite a few rooms available. Very disappointing and it's things like this that really make you lose faith in a property. We will certainly think again before booking this hotel. As mentioned it's a great hotel in an excellent location and we have had really good stays previously but just don't need to be lied to by staff...not good form at all!!

Dear Guest (TravelAgtNZ), Thank you for taking the time to tell us about your experience at the Novotel Melbourne Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Melbourne Central, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to email me directly on Ifwat.fakhrul@accor.com if you wish to discuss this matter in further details. Sincerely, Ifwat Fakhrul Assistant Manager Novotel Melbourne Central

Great Stay

トリップアドバイザーの評価 4.0/5

addietrucon Solo travel - トリップアドバイザー認証口コミ

Pretty good stay. Staff were really friendly. Check-in was a breeze. Room itself is quite small. It has the amenities but not a work table. Hence if you need to work on your laptop etc, it might be an inconvenient. Air-con heater worked well in the winter. So was the hot shower. The shower cubicle was of a good size. TV channels were a bit disappointing. Not much choices to choose from. Breakfast was simple but adequate. It was great that they served tea by the pot, except for my last day. Staff forgot about it i assume. I just went for water instead. He seemed busy. Mini fridge was cold which made it great to keep drinks chilled. Quite a small gym but it had what is needed for an awesome workout.

Dear Addie, Thank you for taking the time to share your feedback about your recent stay at Novotel Melbourne Central. We are pleased to hear that you found our staff friendly and that the check-in process was smooth. We’re glad the air-con heater and hot shower made your stay comfortable during winter, and that you appreciated the shower cubicle size and the mini fridge. We understand your concerns about the room size and the lack of a work table, and we apologize for any inconvenience this caused. Your comments about the TV channel selection and the breakfast service on your last day are noted and we will take your comment for consideration for any future improvements made. We are happy to hear that you found the gym adequately equipped for a good workout. Thank you for sharing your experience, and we hope to have the opportunity to welcome you back in the future for an even better stay. Sincerely, Ifwat Fakhrul Assistant Manager Novotel Melbourne Central

Home away from home

トリップアドバイザーの評価 5.0/5

MarkFlintoff ビジネス - トリップアドバイザー認証口コミ

Wonderful stay, very happy, friendly and accommodating staff with a great culture excellent restaurant and breakfast. Very well located, a short distance from Melbourne Central and the team. Thank you to Craig, Darren and Jessie (reception)

Dear Mark, We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Lot Front Office Manager Novotel Melbourne Central

との提携 TripAdvisor

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