ノボテルメルボルンセントラル 4.5 星

Really clean and cosy room, got a smaller room which is perfect for 2 people (not a shock because it does state room size on their website). Bed was so comfortable. And the up to date technology was impressive, could stream to the TV from my phone. QR to order for room service. Checkin time was very busy and there was a wait (I went right on checkin time, I think there was an event on), but staff were so friendly and helpful, they did an amazing job!) Loved the bathroom. For all this it was such a great price! Will definitely stay here again. Thank you.

Pathetic small dirty room 28m square for a family of 4, only a tiny small desk for eating No rubbish bin in the room. There are nuts and horribly dusty under the bed. We have no intention to investigate what’s underneath the bed. We are scrolling one bed to another in order to combine the pathetic small bed for sleep. Unsteady water pressure and temperature that makes showering very uncomfortable. Poor cleaning service and all leftover lunch box left at the same place after cleaning service. Cleaners tossed all rubbish on bed cabinet top into my paper bag that supposed to keep my stuff.

The location is superb and the room is both comfortable and clean. If you book a room in the 3108 category, you won't be disappointed. Lidia provided impeccable and outstanding service. The concierge was also very helpful and informative, and the young lady attending to us may have been from Portugal or Spain. The breakfast service team was also friendly and lovely. I highly recommend this place.

This is a standard Novotel hotel. I chose it because of it’s convenient location in central Melbourne but it wasn’t anything outstanding. Unfortunately a poor map description found us staggering up from a hill from Elizabeth Street..in the rain…at night. Thus I was not in a good mood when I checked in. I resent the fact that despite the fact the two nights accommodation was already prepaid, reception insisted on deducting $100 from my credit card “as security “ . What a hide ! The room was well appointed. Everything worked. The good thing was it was located in “Little Korea” with the most amazing variety of cafes and restaurants serving all kinds of Asian food. But my advice don’t eat at the Novotel .the restaurant is overpriced and I was told the food in the breakfast was cold and unappetising.

I spent a lot of time researching where to stay and was very happy with this choice. I had a Deluxe room which was huge and I loved sitting at the window couches and looking out at the view. Great location out of the busy area and right next to Hardware Lane which was great for food/drink/people watching. Easy walk to the attractions. Also, very friendly front desk even when it was very busy.