ノボテルメルボルンセントラル 4.5 星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 2,157 件のレビュー

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399リトルロンズデール通り, 3000 メルボルン, オーストラリア

説明

ホテルのその他の情報

  • ミーティングルームおよびイベント施設。

  • Pretty Boy Italian Steakhouse レストラン。

  • 24 時間対応のフロント、無料 Wi-Fi を利用できます。

  • 全客室に Chromecast を完備。

当ホテルの客室

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ホテル所在地

ノボテルメルボルンセントラル

399リトルロンズデール通り
3000 メルボルン
オーストラリア

GPS:-37.81192, 144.96009

電話番号
ファックス +61 3 9929 8858

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 全館禁煙
  • ルームサービス

PRETTY BOY BAR & RESTAURANT

Serving you delicious, classic dishes in the same iconic setting; every dish is hand-picked to ensure you have the best experiences that heightens all the sensations.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  2,157 件のレビュー

トリップアドバイザーの評価  4.0/5  325 件のレビュー

2025エクセレンス認証

Worst hotel ever

トリップアドバイザーの評価 1.0/5

Maree A トリップアドバイザー認証口コミ

Wardrobes were half the size so very small to share between the two of us. Lack of storage. No bathroom shower caps or anything for that matter. Jewellery went missing from house keeping. Took ages to get a response from them.

Very disappointed

トリップアドバイザーの評価 2.0/5

Varie F トリップアドバイザー認証口コミ

I was very disappointed in the room, especially as there is no separate bathroom the basin is very close to the bed and no door for privacy. Also there is no fan at all in the toilet or shower and no soap or body wash supplied in shower. The pillows were very uncomfortable and you had to lean over the couch to close the drapes, only 4 teabags supplied. I have stayed in the Novotel Geelong and that was just as bad if not worse, so thinking ALL the Novotel hotels are low quality and I will never stay in one again.

Dear varief2025, Thank you for sharing your feedback regarding your recent stay with us. I sincerely regret that your experience did not meet your expectations. I understand your concerns regarding the layout of the bathroom and the lack of privacy. Our rooms are designed in a consistent concept, which can understandably feel different or surprising. I am also sorry to hear that the amenities, such as toiletries and pillow comfort, did not meet your needs. There should always be soap dispensers with body wash, shampoo, and conditioner in the shower, and we are happy to provide additional tea or other items upon request. Your comments regarding the limited tea supply and accessibility of the curtains have also been noted. We truly value your feedback as it helps us improve our guest experience. I hope you will consider staying with us again in the future. Best regards, Lucie

5* service from arrival to departure, Thank you!

トリップアドバイザーの評価 5.0/5

Nicole C トリップアドバイザー認証口コミ

From the minute we arrived until we left we were treated so well, the small touches they add to everything including car valley leaving fresh water and a snack for are journey home! Complimentary drink each for our anniversary celebration, fresh fruit and amenities left in our room. We would recommend anyone to stay here! Right in the city centre close to everything. Thank you for a beautiful stay we will be back!

Dear Guest, Thank you so much for your wonderful review and for celebrating your anniversary with us! We’re thrilled to hear that you enjoyed the 5-star service from arrival to departure and appreciated the small touches we provide, including the valet treats and in-room amenities. It’s great to know these made your special occasion even more memorable. Your kind recommendation means a lot to us, and we look forward to welcoming you back for another beautiful stay soon! Sincerely, Craig Kelmar General Manager Novotel Melbourne Central Ibis Melbourne Central

Good hotel

トリップアドバイザーの評価 4.0/5

906alvaror ビジネス - トリップアドバイザー認証口コミ

Great location, clean room and spacious. Toiletries were good too . I found the mattress a bit hard for myself and the pillows far too soft. Breakfast was great. Reception service was good too. Overall a pleasant stay for the prices . happy to go back

Dear Alvaror, Thank you for your kind review! We’re glad you enjoyed our great location, clean and spacious rooms, and the breakfast offerings. We appreciate your feedback about the mattress and pillows, as guest comfort is very important to us and we’ll keep this in mind moving forward. It’s wonderful to hear that you found our reception service helpful and had a pleasant stay overall. We look forward to welcoming you back on your next visit to Melbourne! Sincerely, Craig Kelmar General Manager Novotel Melbourne Central Ibis Melbourne Central

Wonderful staff, rooms could be better

トリップアドバイザーの評価 4.0/5

cpr2exs ビジネス - トリップアドバイザー認証口コミ

Looks like a newish hotel property. Reception on level 2. Check in was very smooth my room was ready early and I was allowed in. Room has plenty of space but not much in the way of useable space. For example have a look at this wardrobe. The hanging bar is too low and my clothes are dragging on the bottom of the wardrobe. Bed is very comfortable. Toilet door should be fully enclosed the smell from the toilet emanates everywhere even though I closed the lid after I finished. Nice wallpaper and tiles. But the star of this property is the staff. Everything is never a bother - want to have your welcome drink in the room no problem. Late check out? Sure let’s see what we can do. Jessie is a standout she was most helpful at checkout. As for housekeeping more tea and coffee wouldn’t be such a bad thing.

Dear Guest, Thank you for taking the time to share your detailed feedback. We’re delighted to hear that you found our staff, especially Jessie to be helpful and accommodating, and that your check-in was smooth and your bed comfortable. Your kind words about our team truly mean a lot to us. We appreciate your constructive comments regarding the wardrobe design, bathroom privacy, and tea and coffee provisions. These insights are valuable and will be shared with our operations and housekeeping teams as we continually strive to improve guest comfort. Thank you again for your thoughtful review. We look forward to welcoming you back for another stay. Sincerely, Craig Kelmar General Manager Novotel Melbourne Central Ibis Melbourne Central

との提携 TripAdvisor

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。