メルキュールウェルカムメルボルン 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.8/5 4,135 件のレビュー

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265-281 Little Bourke Street, オーストラリア, 3000 メルボルン, オーストラリア

説明

ホテルのその他の情報

  • CBD という絶好のロケーション

  • バーク ストリート モール、エンポリアム、メルボルン セントラルが近くにあります

  • ビクトリア州立図書館は歩いてすぐの場所にあります

  • メルボルン クリケット グラウンドとロード レーバー アリーナへのアクセスが簡単です。

  • 公共交通機関へのアクセスが便利

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ホテル所在地

メルキュールウェルカムメルボルン

265-281 Little Bourke Street, オーストラリア
3000 メルボルン
オーストラリア

GPS:-37.812801, 144.964508

電話番号
ファックス +61 3 9639 0555

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.8/5  4,135 件のレビュー

トリップアドバイザーの評価  3.5/5  4,956 件のレビュー

Over priced for the standard & service was very average.

トリップアドバイザーの評価 2.0/5

niall d トリップアドバイザー認証口コミ

Booked a premium room & paid extra but very disappointed with the position of the room. Booking said high floor but we may as well have been in the basement - couldn't even see the sky from the window just looking at a blank concrete wall. Staff were not very helpful - we mucked up our parking but they did not advise on check in that we needed to move the car. Asked for directions to the rooftop bar but all we got was a thumb pointing around the corner with no advice on how to get in after 10 pm. The room was clean & tidy but for the price I would have expected a bit more.

NOT worth de money!!!

トリップアドバイザーの評価 1.0/5

melufuks トリップアドバイザー認証口コミ

Very disappointing stay. The room was extremely ugly and nothing like the professional photos shown on Booking. The “bed” was actually a sofa bed on wheels, very unstable and extremely uncomfortable – you could feel all the springs. Service was also poor: there is no daily cleaning, towels were not replaced, and when requested multiple times it took a very long time to receive them. On top of that, the room was very noisy: you could hear doors slamming, people talking, and all kinds of hallway noise. The elevators were another issue – only two elevators for a huge hotel, always crowded and with long waits. Overall, not worth the price at all. I had to change hotels and leave earlier than planned.

Dear melufuks, Thank you for sharing your feedback. I’m very sorry to hear about your disappointing experience and the issues you encountered with the room, service, and facilities. Your comments have been noted and will be reviewed to help us improve. We sincerely apologize for the inconvenience caused during your stay. Regards, Alex Mihardja Executive Assistant

Girls weekend made easy!

トリップアドバイザーの評価 4.0/5

hoteluser1969 トリップアドバイザー認証口コミ

Had 3 rooms for the Oasis concert weekend. Check in was simple and the staff were very lovely when I had dramas with the machine to help check in. My room was very close to the lift but it wasnt noisy. The rooms are quite small which is okay as i was literally just sleeping in it as we were out all the time. My Accor Gold was honoured and my niece loved it as I let her have the upgraded room for her very first hotel stay. Rooms and amenities were good, clean rooms, good showers! Location is perfect, right on the edge of Chinatown and good shopping areas. We had breakfast which was good value for a very cheap price. Definitely would stay again, especially after our flights home were cancelled on the morning and we were able to easily get a late check out for one room

Dear hoteluser1969, Thank you for your wonderful feedback. We’re thrilled you enjoyed your girls’ weekend, the convenience of our location, and that your Accor Gold benefits were honoured. It’s great to hear the team could assist with check-in and a late checkout, and we’d be delighted to welcome you back on your next visit. Regards, Alex Mihardja Executive Assistant

お客さまの声 2.5/5

Katsumi N. ファミリー - 確認済みレビュー すべて

立地は最高だけど、価格も高め。 メルキューレブランドのレベルは期待できない

Dear Katsumi N., Thank you for your feedback. We’re glad you enjoyed our location and appreciate your comments regarding pricing and experience, which we will take on board for future improvements. Kind regards, Alex Mihardja Executive Assistant

Central CBD location. Good rate.

トリップアドバイザーの評価 4.0/5

Aussie Glenn B トリップアドバイザー認証口コミ

I stayed in a standard queen room. As an Accor member I got a pretty good rate. Secure Car parking is about 10 minutes away and is a reasonable $24 per night. The hotel is in Chinatown area. The room was satisfactory but very dark and gloomy. I requested a room with natural light so instead they gave me a very dark room facing a warehouse wall, even with all the lights on it was still dark and gloomy. The staff were friendly.

Dear Aussie Glenn B, Thank you for your feedback. We’re glad you enjoyed our central location and friendly staff. We apologize that your room didn’t meet your preference for natural light and appreciate your comments, which we’ll use to improve future stays. Regards, Alex Mihardja Executive Assistant

との提携 TripAdvisor

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