メルキュールウェルカムメルボルン 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.9/5 4,634 件のレビュー

ベストレートをお約束
メルキュールウェルカムメルボルン - Image 1
メルキュールウェルカムメルボルン - Image 2
メルキュールウェルカムメルボルン - Image 3
メルキュールウェルカムメルボルン - Image 4
265-281 Little Bourke Street, オーストラリア, 3000 メルボルン, オーストラリア

説明

ホテルのその他の情報

便利な設備が整ったメルキュールウェルカムメルボルンホテル(Mercure Welcome Melbourne hotel)は、お客様ひとりひとりに我が家のようにおくつろぎいただくことをモットーとしております。全館でのWi-Fiアクセス、ドライクリーニング、お身体の不自由なお客様のための客室、有料ベビーシッターサービス、外貨両替などのサービスをご用意しています。

当ホテルの客室

Take advantage of our Flight + Hotel offers

Discover
Discover

ホテル所在地

メルキュールウェルカムメルボルン

265-281 Little Bourke Street, オーストラリア
3000 メルボルン
オーストラリア

GPS:-37.812801, 144.964508

電話番号
ファックス +61 3 9639 0555

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
建物付近
  • 駐車場

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.9/5  4,634 件のレビュー

トリップアドバイザーの評価  3.5/5  4,929 件のレビュー

Overpriced, basic and noisy

トリップアドバイザーの評価 1.0/5

SarahD8305 トリップアドバイザー認証口コミ

I paid $255.57 for the loudest and most basic room I have ever stayed in. Don’t ever accept 650. It’s right behind the lift so that’s all you hear all the time. The second single bed was so close to the door it would hit my daughter if she had been in bed when it was opened. There is nothing nice here. Go somewhere else for this price.

Dear SarahD8305, Thank you for your feedback. We’re sorry to hear that your experience didn’t meet expectations. We will certainly review the issues you've raised regarding noise and room layout. We appreciate your comments and will use them to improve our guest experience. Best regards, Alex Mihardja Executive Assistant

Poor customer service

トリップアドバイザーの評価 1.0/5

Trina C トリップアドバイザー認証口コミ

Poor customer service. Due to flight cancellations beyond our control we could not make our booking. When contacting the accommodation and explaining the situation we requested a credit to stay at a different time. Flat out refused. The accomodation was paid for by family members as a birthday gift. Very disappointed with the outcome

Dear 322trinac, Thank you for your feedback. We regret to hear about your disappointing experience and understand how frustrating flight cancellations can be. We offer two types of reservations: Flexible, which allows for changes or cancellations, and Non-Refundable/Non-Cancellation, which is typically a lower rate but offers less flexibility. Most guests choose the Flexible rate for situations like this. If you booked a Non-Refundable rate, we recommend checking with your travel insurance to see if you can claim the lost funds. Best regards, Alex Mihardja Executive Assistant

Location good - hotel a bit tired.

トリップアドバイザーの評価 3.0/5

marklarge トリップアドバイザー認証口コミ

The location is good - just behind DJ's and very central. But over all this is an average hotel that is now past its sell by date. Interiors are dated and a bit random. Not what I'd expect for the price given we've done better in Melbourne. At least our room was quiet.. aside from the aircon which sounded like a turboprop aircraft. Not sure we will be back again.

Dear Marklarge, Thank you for your honest feedback. While we're glad you appreciated our central location and a quiet room, we're sorry to hear that some aspects didn't meet your expectations. We hope to welcome you back in the future. Best regards, Alex Mihardja Executive Assistant

Great location but noisy

トリップアドバイザーの評価 3.0/5

VeronicaS710 Solo travel - トリップアドバイザー認証口コミ

Positive notes - Friendly and helpful staff - Great location Critical notes - The rooms are not sound proof, i recomend bringing earplugs and eyeshades - I stayed 3 nights, they only clean the rooms every 3 nights. I wish they cleaned every other night. - My room had a window, but my view was a concrete wall

Dear VeronicaS710, Thank you for your feedback. We're glad to hear you enjoyed our location and found the staff friendly and helpful. We appreciate your comments about noise and housekeeping and will take them into consideration for improvement. We hope to welcome you back for a better experience. Best regards, Alex Mihardja Executive Assistant

Carol from Brisbane

トリップアドバイザーの評価 4.0/5

Chooky40 Couples - トリップアドバイザー認証口コミ

Breakfast was very good. Location excellent so close to shopping, China Town Victoria Market. Value excellent.Sleep quality was very good. Some problems with cleaning of rooms as short staff but spoke to Assistant Manager and all worked out fine. No acknowledgement of being Platinum very disappointed as only been platinum short time and never had anything connected to it given to me.

Dear Chooky40, Thank you for your feedback, Carol. We're thrilled you enjoyed the breakfast and our excellent location. We apologize for the cleaning issues and the oversight regarding your Platinum status. Your comments will help us improve, and we hope to welcome you back for a more seamless experience in the future. Best regards, Alex Mihardja Executive Assistant

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 3,491 件のレビュー 9.6/10 ロケーション
  • 4,096 件のレビュー 5.2/10 客室
  • 3,077 件のレビュー 7/10 サービス
  • 70 件のレビュー 6.8/10 インターネット
  • 2,260 件のレビュー 2.8/10 快適さ
  • 1,532 件のレビュー 6.5/10 清潔さ
  • 814 件のレビュー 7.8/10 朝食
  • 806 件のレビュー 2.7/10 設備

Powered by Trustyou

周辺の他の施設

メルボルンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。