ソフィテルメルボルンオンコリンズ 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 8,714 件のレビュー

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25 Collins Street, オーストラリア, 3000 メルボルン, オーストラリア

説明

ホテルのその他の情報

  • ALLSAFE 認定 - AXA 遠隔医療相談（無料）がご利用可能ですのでご安心ください

  • メルボルンで最も高い場所からの景色を一望できます。ヤラ川とポートフィリップ湾が見どころ。

  • 暖炉付きクラブラウンジは高い場所にあるためトレジュアリーガーデンズを一望でき、上質の料理とワインをご堪能いただけます。

  • No35 レストランでは、地上 150m の空間で洗練されたお食事をお楽しみいただけます。

  • Unique signature cocktails & refined exclusive ambience at Atrium Bar on 35

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ホテル所在地

ソフィテルメルボルンオンコリンズ

25 Collins Street, オーストラリア
3000 メルボルン
オーストラリア

GPS:-37.813504, 144.973355

電話番号
ファックス +61 3 9650 4261

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  8,714 件のレビュー

トリップアドバイザーの評価  4.5/5  6,413 件のレビュー

2024エクセレンス認証

Highly recommended hotel.

トリップアドバイザーの評価 5.0/5

stavanger85 トリップアドバイザー認証口コミ

I love this hotel and have returned quite a number of times. Great location just far enough out of the hussle of downtown, but still easy walking distance. The staff are exceptional. Derek in the Club Lounge always provides outstanding service. On that point, the Club Lounge is worth paying for if you have the opportunity - it is probably the best lounge of its type I have found in Australian hotels. As an Accor Diamond loyalty member I am always impressed by the great welcome amenities as these are often overlooked in other Accor properties, but at Sofitel on Collins Diamond status does mean something and I am made to feel special. I almost always get a good room upgrade too in recognition of my Diamond tier. Thank you.

Depressing

トリップアドバイザーの評価 2.0/5

Sabeen M トリップアドバイザー認証口コミ

This is not a nice hotel, in spite of how it may look online or in pictures. Unless you want a 1970s ‘nostalgic experience’ it is very dated and frankly a bit depressing. The rooms are not soundproof and I almost always felt that there were people in the room with me (even though I traveled alone). The noise of vacuuming is heard all day be it 6am or 10pm, but my room felt like it had not been properly vacuumed in years. Everything that is 5 star service is missing, at least for the ordinary person that is not a points or club member of the useless Accor establishment (cue American used car salesmen and flight attendants). And the ‘Bonjour’ (a nod to Accor’s French roots) is really to die for. The two stars are for the staff though, who did everything they could to make my stay enjoyable especially when they realized I was quite unhappy here. But ultimately they could not make up for this hotel, which initially seemed a good deal but is grotesquely overpriced for what is best a 3 star roadside motel standard. I wish them better luck elsewhere.

I want to express my gratitude for taking the time to share your review on Trip Advisor. Your feedback is invaluable to us, and I regret to learn of your disappointment with your recent experience. I am pleased to hear that our team tried their very best to make your stay better without any lack. Please accept our sincerest apologies for any the disappointment you have encountered. On behalf of Sofitel Melbourne On Collins, we thank you for your business and we hope we will have the opportunity to welcome you back again for a stay that meets your expectations for all the right reasons.

OMG. Incredible hotel and staff.

トリップアドバイザーの評価 5.0/5

KOUIE_Sydney Friends getaway - トリップアドバイザー認証口コミ

This is my fourth time at the Sofitel Melbourne on Collins and the hotel never disappoints. The rooms are large and spacious, breakfast is amazing, and the staff members are incredibly friendly. The location is perfect.

Dear Kouie_Sydney, Thank you for posting a lovely review of your stay at Sofitel Melbourne On Collins. We very much enjoy welcoming back returning guests and take it as a huge compliment that you chose to stay with us again.

Great spot for the tennis

トリップアドバイザーの評価 5.0/5

kiwifamily2010 Couples - トリップアドバイザー認証口コミ

A wonderful stay. Room was huge and attention to detail was exceptional. We have diamond Accor which gave us lounge access. Breakfast is amazing, food options plentiful and of high quality. Happy hours and high tea in the afternoon also great when having a wee break from the tennis. I highly recommend a stay here. Great location, easy walk to the grounds and centrally located for dining options

Dear Kiwifamily2010, Thank you for posting your review on Trip Advisor, I was pleased to read you enjoyed your stay with us and the Sofitel Club Lounge experience. I will ensure your kind words are shared with everyone. We look forward to welcoming you back in the future.

great location, wonderful facilities and outstanding guest lounge.

トリップアドバイザーの評価 5.0/5

Craig G Couples - トリップアドバイザー認証口コミ

we had an outstanding stay, starting with email communication before we arrived, through to warm greeting from Naman and an upgrade to a suite, along with excellent lounge excess including zero alcohol option which for us was wonderful.thanks to GM Matt for meeting us when we arrived and for the wonderful team in lounge , maria, angie erin, alou, tahleah,priti, lieulla to name a few. standard restaurant great for breaky also. loved the location , felt so welcome me would gladly stay again .

Dear Craig, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read your comments. We place customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you again for your kind words and we look forward to seeing you again.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,315 件のレビュー 9.8/10 ロケーション
  • 3,267 件のレビュー 8.6/10 客室
  • 4,024 件のレビュー 9.2/10 サービス
  • 16 件のレビュー 7.4/10 インターネット
  • 845 件のレビュー 7.3/10 料理
  • 837 件のレビュー 8.4/10 雰囲気
  • 772 件のレビュー 8.1/10 設備
  • 613 件のレビュー 8.1/10 朝食

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メルボルンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。