ノボテルメルボルンオンコリンズ 4.5 星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 6,968 件のレビュー

ベストレートをお約束
ノボテルメルボルンオンコリンズ - Image 1
ノボテルメルボルンオンコリンズ - Image 2
ノボテルメルボルンオンコリンズ - Image 3
ノボテルメルボルンオンコリンズ - Image 4
270 Collins Street, オーストラリア, 3000 メルボルン, オーストラリア

説明

ホテルのその他の情報

  • Located in the Heart of Melbourne's CBD, the perfect destination for work and pleasure.

  • ファッショナブルなセントコリンズレーンショッピングモールの上に位置するホテルは、バークストリートモールまで徒歩1分

  • 温水プールとスパがある新しく改装されたフィットネスセンター

  • 無料のWi-Fi、広々としたワークスペース、iPad®ドック、液晶TV

当ホテルの客室

Take advantage of our Flight + Hotel offers

Discover
Discover

ホテル所在地

ノボテルメルボルンオンコリンズ

270 Collins Street, オーストラリア
3000 メルボルン
オーストラリア

GPS:-37.815963, 144.964961

電話番号
ファックス +61 3 9667 5805

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

LANE RESTAURANT

Lane Restaurant is located on Level 3 and overlooks iconic Collins Street. This modern style restaurant features an extensive breakfast buffet and, a la carte dinner menu, designed to reflect Melbourne's vibrant food culture.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  6,968 件のレビュー

トリップアドバイザーの評価  4.0/5  5,263 件のレビュー

2 night visit. Great location and big rooms.

トリップアドバイザーの評価 4.0/5

337kylies Couples - トリップアドバイザー認証口コミ

Great location. Lots of cafes restaurants nearby within walking distance. Stayed 2 nights. Didnt eat breakfast there so cant comment. Didnt use the parking facility either. Big clean rooms. Beds and pillows only ok but is dependant on your comfort level. Bar area good and good vibe. Wifi was very slow and patchy. Being gold accor members we received two free drinks a bottle of wine and gourmet rocky road. Nice touches. A little worn and tired a lot of bare walls in the halls etc. overall a nice stay though.

Dear Kylie, We would like to thank you for this review about your recent experience in our hotel. We are thrilled that you found our location convenient, with nearby cafes and restaurants enhancing your stay. It’s wonderful that the spaciousness and cleanliness of our rooms contributed to a comfortable visit. Additionally, we're delighted to know that the atmosphere and offerings at our bar area were to your liking. However, we apologise for the inconvenience caused by the slow and patchy Wi-Fi connection. While we aim to provide seamless connectivity for all our guests, it seems we fell short during your stay. Moreover, we regret that the hotel’s decor did not fully meet your expectations. We value your feedback as it helps us identify areas for enhancement. Nonetheless, we are pleased that the added touches for our valued Gold Accor members, such as complimentary drinks, a bottle of wine, and gourmet rocky road, were appreciated. Finally, we're glad that you loved our ample rooms and the overall ambiance of our hotel. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Andrew Maynard, General Manager

Novotel Melbourne

トリップアドバイザーの評価 5.0/5

lamm921 Solo travel - トリップアドバイザー認証口コミ

Adventure, hollidays, urbanism analysis data, photo, video, writing, walking, meeting and talking with people...

Dear Guest, Thank you for this great review. We are really pleased we met your expectations. We look forward to welcoming you back soon. Kind regards, Andrew Maynard, General Manager

Perfect location

トリップアドバイザーの評価 5.0/5

DebS530 Friends getaway - トリップアドバイザー認証口コミ

I stay at this hotel every year for a shopping, theatre and dining trip with friends. It’s the perfect walking location for all 3 with comfortable rooms and friendly staff.

Dear Deb, Thank you for this great review. We are thrilled to hear that your time at Novotel Melbourne on Collins was enjoyable. We are delighted that you appreciated the comfortable rooms and our friendly staff, demonstrating our commitment to providing a memorable guest experience. Our prime location in the heart of Melbourne's CBD indeed makes us a convenient choice for those looking to explore the city's shopping, theatres, and dining options, all within walking distance. We look forward to welcoming you back soon. Kind regards, Andrew Maynard, General Manager

10/10 for location, but....

トリップアドバイザーの評価 3.0/5

reneeb394 トリップアドバイザー認証口コミ

The staff were amazing, but the experience was let down by the hotel facilities. 10/10 for location, but.... One out of the three lifts was working during the very busy check in period, which meant a wait of 15/20 mins just to get to our room. The air-conditioning in the room didn't work in that we couldn't reduce the setting from a balmy 24.5°C. We cooked throughout our one night stay. The room was clean and spacious but a little dated. We probably won't be back - so many nice hotels to choose from in the CBD.

Dear Renee, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you found our staff to be amazing, as we strive to provide exceptional service to our guests. However, we regret to hear that you experienced a delay with the lift during your arrival. We understand how frustrating wait times can be, especially during busy periods. Additionally, we apologise for the discomfort you faced due to the air-conditioning in your room. Our guests' comfort is a priority, and we regret that we fell short in providing a pleasant room temperature for you. We also acknowledge your comments regarding the aesthetic of our rooms. We're pleased that you recognised the advantageous positioning of our hotel in Melbourne's vibrant CBD, close to attractions and public transport, making it a prime spot for our guests to explore the city. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Andrew Maynard, General Manager

Good service, old room.

トリップアドバイザーの評価 3.0/5

383nims トリップアドバイザー認証口コミ

Very dated room. Service was good, staff were friendly and breakfast selection was average. But the room, oh my. You wouldn't think at this location it would be this old. Set your expectation low, you won't be disappointed. It's giving US hotel in the early 90s if you can imagine. All furniture definitely saw the 90s era. Having said that, everything was clean and the staff, again, are very nice. Will I come back? unfortunately, no.

Thanks for your review about our hotel. We regret that your stay fell short of your expectations. We take our guests' feedback very seriously, and we assure you that we have passed yours along to the concerned departments. While we wish that more had been to your satisfaction, this will help us to make the necessary improvements in the future. We do carry out maintenance whenever necessary to keep our rooms up to date, however, we have noted your comment and will be considering it. We are hoping to welcome you back in the future. All the best. Andrew Maynard, General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 2,687 件のレビュー 9.2/10 ロケーション
  • 3,525 件のレビュー 6.1/10 客室
  • 3,339 件のレビュー 8/10 サービス
  • 87 件のレビュー 3.1/10 インターネット
  • 1,510 件のレビュー 5.6/10 快適さ
  • 1,209 件のレビュー 6.1/10 清潔さ
  • 973 件のレビュー 7.8/10 朝食

Powered by Trustyou

周辺の他の施設

メルボルンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。