Mantra On Kent 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.3/5 938 comentários

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Descrição

Extras do hotel

  • Para falar com um consultor de reservas, entre em contato pelo número 1300 987 610

  • Acomodação independente

  • Vista do Porto de Darling de uma seleção de quartos

  • Fácil acesso a instalações para conferências. (ICC e Prefeitura)

  • Localizado em uma área tranquila e a apenas 200 m do centro comercial

Nossas acomodações

Localização do hotel

Mantra On Kent

433 Kent St
2000 SYDNEY
Austrália

GPS:-33.871788, 151.204761

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Animais de estimação não permitidos
  • Restaurante
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Salas de reunião
  • Propriedade 100% para não fumantes
Próximo da propriedade
  • Estacionamento

CASCADES

Nosso restaurante, Cascades, serve um buffet de café da manhã quente diariamente em um ambiente calmo, contemporâneo e acolhedor. Nosso café da manhã inclui café feito na hora, doces de uma das melhores confeitarias de Sydney e seleção de frutas frescas.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.3/5  938 comentários

Classificação no TripAdvisor  4.0/5  2.071 comentários

Not good

Classificação TripAdvisor 2.0/5

Sheila W Avaliação certificada TripAdvisor

We did not expect to have a full size fridge freezer standing in the living room. The sofa bed springs were so bad it was like sleeping in a hammock. The kitchen sink leaked. There was a square patch in the living room carpet that had been mended. So obvious. The dining chairs were all broken - too old. The door of the under counter fridge no longer attached to the cupboard door (integrated). Yes, we had 2 fridges in the living room! The dryer machine in bathroom is from another century - we did not use it. Disappointing hotel room. Not as the photos online. Needs a full update and new furnitures. Nasty smell on ground floor near the lifts every day. Gutter or trash smell? Beware as lift no 2 shudders and shakes which is scary - our room was on 22nd floor. Upon arrival, vomit at front of the building which stayed there (was not cleaned up) during our 5 days stay. Only positive was that all the front desk staff were all friendly and helpful. Would not recommend staying here.

Dear Sheila, Thank you for taking the time to share your detailed feedback. I am genuinely sorry to learn of the issues you experienced during your stay, and I sincerely apologise that the accommodation did not meet your expectations or the standards we strive to deliver. This is certainly not the experience we want for our guests and I regret that these matters impacted your comfort. Please be assured that your feedback has been shared with our maintenance and housekeeping teams to ensure these concerns are reviewed and addressed as a priority. I would also like to share that we are investing in brand new lifts later this year, which we are confident will significantly improve the overall guest experience moving forward. On a positive note, thank you for recognizing our front desk team. I am pleased to hear they were friendly and helpful throughout your stay, and I will be sure to pass on your kind feedback to them. Once again, please accept our sincere apologies for your disappointing experience. While I understand your frustration, I do appreciate you bringing these matters to our attention, as feedback such as yours is vital in helping us improve. Kind regards, Sanchit Gupta General Manager

Апарт-отель с удобным расположением в центре

Classificação TripAdvisor 4.0/5

Таисия М Avaliação certificada TripAdvisor

Апарт-отель с удобным расположением в центре. Завтрак с ограниченным меню, но все приемлемо. Сильный недостаток - нельзя отрыть окна даже на полуоткрывание. Не хватало кислорода. В номере чисто.

Dear Таисия М, Thank you for sharing your recent experience, we are glad to hear that you enjoyed your overall stay. We look forward to welcome you back in future. Best regards, Sanchit Gupta General Manager

Hotel INDIGNE et personnel MÉDIOCRE

Classificação TripAdvisor 1.0/5

bricen285 Viagem individual - Avaliação certificada TripAdvisor

Hotel sale, personnel incompétent ! On est très loin du niveau d’exigence observée dans le monde dans les hôtels de meme catégorie. Le ménage doit etre quemander sinon il n’est pas fait. Pour les clients Gold Accor, aucun niveau de services et prestations Accor n’est respecté. J’ai rarement vu un tel niveau de médiocrité de services a tout point de vue

Dear Bricen285, Thank you for taking the time to share your recent experience with us. I’m truly sorry to hear that your stay did not meet your expectations, and I sincerely apologize for the shortcomings you encountered—particularly as a valued Accor Gold member. Our housekeeping service operates on a request basis as part of our sustainability initiative, aimed at reducing water and chemical usage. That said, we absolutely understand that preferences vary, and guests are always welcome to opt in for daily housekeeping at any time during their stay. I would genuinely appreciate the opportunity to speak with you directly to better understand the details of your experience and to see how we can make things right. Please feel free to contact me at (02) 9284 2300. Thank you once again for your honest feedback. Warm regards, Sanchit Gupta General Manager

好立地

Classificação TripAdvisor 4.0/5

shuilk Avaliação certificada TripAdvisor

清潔、必要なものはほぼ揃っている Town Hall駅からもダーリングハーバーへも近く、QVBやスーパーでの買い物にも便利 部屋がきちんとリノベーションされているのに 洗濯機と乾燥機だけが古くて悪目立ちしている 使用に問題はなかったが、特に乾燥機は作動中にカバーとフィルターが外れることが数回あった 洗濯機と乾燥機は新しいものに入れ替えるべきだと思った

Dear Guest, Thank you for taking the time to share your experience. We very much value your feedback of which we will be working through with our team to ensure these items are addressed. It is our hope to see you again soon. Kind Regards, Alana Friend

Intercambio

Classificação TripAdvisor 4.0/5

Familia26-12 Família - Avaliação certificada TripAdvisor

Hotel bem localizado a poucos passos do Darlinghurst Harbor e a curta distância do Barangaroo. Do hotel é possível ir a pé até a Ópera house a uma caminhada de 3 km. Próximo também da Chinatown e outros parques. Tem estrutura boa de quartos com facilidades para longas estadias.

Dear Familia26-12, Thank you for taking time to review your stay. It's great to read you liked your room and found the location convenient. We hope to see you again soon. Kind Regards, Laura Mammino Front Office Manager

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 550 comentários 9.6/10 Localização
  • 633 comentários 7.3/10 Quarto
  • 506 comentários 8.3/10 Serviço
  • 9 comentários 1.9/10 Wifi
  • 199 comentários 7.9/10 Limpeza
  • 156 comentários 3.7/10 Comodidades
  • 140 comentários 7.1/10 Café da manhã
  • 110 comentários 5.5/10 Custo-Benefício

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