Swissôtel Sydney 5 estrelas

Classificação clientes Avis (Classificação ALL) 4.3/5 5.097 comentários

Swissôtel Sydney - Image 1
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Hotel ALLSAFE. Aprovado

Extras do hotel

  • Labeled ALLSAFE

  • In the Central Business District, close to iconic landmarks and exclusive shopping

  • Heated outdoor pool and award-winning spa

  • Heritage-listed Blaxland Ballroom for events of up to 400 guests

  • Innovative restaurants serving seasonal Modern Australian cuisine

Nossas acomodações

Take advantage of our Flight + Hotel offers


Localização do hotel

Swissôtel Sydney

68 Market Street

GPS:-33.870635, 151.207363

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

Ten Stories

O Jpb Restaurant oferece uma variedade de pratos de inspiração local e sazonal. O menu foi criado para levar os clientes a uma viagem culinária de sabor, cor e textura, com refeições feitas com o coração e a integridade de cada ingrediente em mente.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.3/5  5.097 comentários

Classificação no TripAdvisor  4.5/5  3.611 comentários

Concierge staff made the stay!

Classificação TripAdvisor 4.0/5

Jerzy D Avaliação certificada TripAdvisor

The hotel itself was an average hotel. The reception staff were average, the room was average, the price was average. What set the experience of staying here above anything else was the two concierge staff, Shaun and Pherba. Both Shaun and Pherba went above and beyond in helping me out when I lost my phone and did everything to help. They are a credit to Swissotel and the reception staff could learn a lot about how to deal with travellers by watching them.

Hello 494jerzyd, Thank you for your feedback and sharing your experiences. Shaun and Phurba from our concierge team are amazing and we are thrilled to hear they were able to assist. Our apologies that our services were not met to your expectations. Your feedback will be shared to the team, and we will investigate further for training purposes. Our friendly staff look forward to welcoming you again soon. Kind Regards, Dalal Saboune Administrative Assistant to the General Manager

Bright Room

Classificação TripAdvisor 3.0/5

Enes B Avaliação certificada TripAdvisor

Made a booking by calling the hotel number, got quoted $2136 with breakfast for 7 days, arrived at hotel and was quoted $ 3500.00 Manager Woody was very helpful and advised to book trough Got discounted breakfast as compensation for missadvoswd booking. Then First 2 nights were horrible as the light from crane next door was shining right into our room making it very bright. Finally after 2 days got a different room. Then just after 2.0 pm sent kids to pool to have some privacy with wife when an idiot just walked into our room without knocking and scared my wife. (Minibar) Extremely unprofessional. Breakfast was great but had to ask 5 days in a row for baby chair and they advised that they had only one available. Pool was infested with cockroaches most of the nights. Received $60.00 of breakfast for all the trouble. Manager Seloni was very nice and helpful. Compensation was not worth the trouble we went trough. After being a part of a large group booking in Swissotel Makkah (over 350 people booking Saudi Arabia) I wouldn’t recommend the hotel.

Great location

Classificação TripAdvisor 4.0/5

Australiacatcat Negócios - Avaliação certificada TripAdvisor

Great location but as work booked this didn’t receive any Accor points. Room was small but nice. Toilet was running intermittently and when you washed your hands the drain would gurgle. Plates and room rubbish was left in front of other rooms longer than expected well I watched a cleaner walk past it.

Swissotel experience

Classificação TripAdvisor 2.0/5

Ha N Avaliação certificada TripAdvisor

I had no one at the front and it’s one of the busy streets in the city and had to pull over and walk in to ask the concierge to help for luggage and parking! Upon checking in no directions upon where to go for the lifts because it’s not the same lifts to go to your room either if you’ve never been to this hotel before. Requested late checkout and had 3 housekeeping press room bell at 830am then 9am then 930am! Money they hold on your account in case of damages upon checking in was not reimbursed and it’s been a week now and two phone calls later and still no money seen back in my account yet! Why am I chasing it?!! Should be

Great Bar renovations are spoilt by one person

Classificação TripAdvisor 3.0/5

rachel W Solo travel - Avaliação certificada TripAdvisor

The Bar Manager is rude and not bringing long time loyal guests back to the Hotel. The staff in the restaurant are fantastic however it clearly falls down in the amazing new Arches bar due to the Bar Manager. With many valuable staff leaving this Hotel it clearly shows the Hotel is struggling and rude Management isn’t bringing guests in

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 2.055 comentários 9.4/10 Localização
  • 2.623 comentários 7.9/10 Quarto
  • 2.702 comentários 7.6/10 Serviço
  • 98 comentários 4.3/10 Wifi
  • 1.122 comentários 7.5/10 Conforto
  • 805 comentários 8.1/10 Limpeza
  • 638 comentários 7.4/10 Café da manhã
  • 393 comentários 5.7/10 Custo-Benefício

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