マントラ オン ヘイ - パース

お客さまの声 (確認済みレビュー アコーホテルズ) 3.9/5 860 件のレビュー

マントラ オン ヘイ - パース - Image 1
マントラ オン ヘイ - パース - Image 2
マントラ オン ヘイ - パース - Image 3
マントラ オン ヘイ - パース - Image 4

説明

ホテルのその他の情報

  • Perfect for long and short stay guests

  • 屋内温水プール、ジム

  • 無料の公共交通機関に近接

  • 敷地内の駐車場

当ホテルの客室

客室

客室

  • 2 人/最大
  • 23 / 247 sq ft
  • 寝具 1 x キングサイズベッド

ホテル所在地

マントラ オン ヘイ - パース

201 Hay Street
6004 パース
オーストラリア

GPS:-31.958718, 115.872236

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • シャトル
  • Wifi
  • エアコン
  • 会議室
  • 全館禁煙

ミーティングとイベント

ミーティングルームの数
1
最大の部屋の表面
90  /  967 sq ft
最大着席数
90
宴会の最大収容人数
64
詳細

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.9/5  860 件のレビュー

トリップアドバイザーの評価  4.0/5  2,002 件のレビュー

A disappointing Experience

トリップアドバイザーの評価 2.0/5

908annay トリップアドバイザー認証口コミ

The first room we were offered was on the ground floor, with a view of the rubbish bins and the road, I asked for a better room. The next room was on the 7th floor I think, the room was a lot brighter, but very tired furniture that was chippd and broken, down the side of the fridge was filthy and there was no attention to detail anywhere. The lounge was dirty and we really did'nt enjoy our time in the Mantra. This hotel hasnt recovered well from Covid and needs some time and money spent to bring it up to a reasonable standard again, the standard that we know and expect form this group. A very disappointing experience overall. There were at least one lift out of action and on some days two of the three lift were not working.

Worst experience

トリップアドバイザーの評価 1.0/5

Meander29988271687 トリップアドバイザー認証口コミ

Shocked that it's worse than Airbnb. Not like a hotel no housekeeping for days and dryer broke down. Place is old and musty. Mould on the curtains. Beds are connected into king v uncomfortable, sheets are not tucked in , by next day sheets/ doona all exposed. How can this be part of Accor?

Comfortable and quiet location

トリップアドバイザーの評価 4.0/5

Lisa M トリップアドバイザー認証口コミ

Nice large two bed apartment. A couple of issues, namely a strange odour in the apartment like carpet needed cleaning. Found it strange that there were no ceiling lights in the bedrooms only bedside lights. Shower was a bit hit and miss with the Hot water coming in and out. Elevator broke down but was fixed almost same day. Staff were very nice and helpful.

Late check in

トリップアドバイザーの評価 3.0/5

Tamara D ファミリー - トリップアドバイザー認証口コミ

The Mantra on Hay is situated in a fabulous position with the red cat bus just down the road to take us to Perth stadium. We had requested an early check in than 3pm which is late for a check in, when you consider that we have to check out by 10am! Room was clean but tired looking. Couches and bathroom tiles need a good scrub. Microwave was broken. We had required parking at the property and were extremely disappointed this was not available as we were travelling with a toddler.

Hi Tamara D, Thank you very much for taking the time to write about your recent stay with us. We hope you had a wonderful time in Perth. We're glad you appreciated the convenience of our location, but we do apologise for the inconvenience caused by the late check in. Furthermore, we are sorry that parking was fully booked on this occasion - we aim to provide this for all our guests, and it is disappointing that we could not. We understand your frustration with the state of the room not being up to expectations, this will be passed along to our team who can address this issues promptly. Thank you again for commenting on these issues, and we hope to have the opportunity to welcome you back for an even better stay in the future. Team Mantra

Great friendly accommodating staff

トリップアドバイザーの評価 5.0/5

Aphrodite B トリップアドバイザー認証口コミ

The staff are so so accommodating Adi was so helpful and allowed me to extend my late check out without question, room was very large for the price! Towels are some of the softest I’ve felt in a hotel…comp bottle of wine on arrival, always a nice unexpected suprise

Hi aphroditeb, Thank you so much for taking the time to write this detailed review. We will send our thanks to Adi, and we are happy to hear that you enjoyed the room and amenities. Thank you for choosing Mantra, and we hope to have the chance to see you again soon! Team Mantra

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 172 件のレビュー 4.2/10 料理

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