メルキュール パース オン ヘイ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.6/5 1,544 件のレビュー

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説明

ホテルのその他の情報

  • パースの主な観光スポットがすぐ近くにあります。

  • 太陽の下でカクテルや軽食を楽しめる、賑やかな屋外テラス

  • メルキュールホテルの特徴であるディテールが、すべての客室とパブリックスペースに見られます。

  • 人気の施設内レストランとフレキシブルなミーティングルーム

  • 便利なエクスプレスチェックイン/チェックアウトキオスク

当ホテルの客室

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ホテル所在地

メルキュール パース オン ヘイ

417 Hay Street
6000 PERTH
オーストラリア

GPS:-31.955858, 115.865691

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

HOP & HUDDLE

スモーク肉とスパイス、そして魂で用意された料理は、パースのダウンタウンに位置するメルキュールホテルで人気のレストラン「Hop & Huddle」の名物です。2人用のテーブルを予約するか、インスタ映えするシェイクとスムージー、シュニッツェル、口の中でとろけるリブで仲間と楽しみましょう。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.6/5  1,544 件のレビュー

トリップアドバイザーの評価  2.5/5  43 件のレビュー

Great stay

トリップアドバイザーの評価 5.0/5

Sereana B トリップアドバイザー認証口コミ

Great stay I recently stayed at Mercure Perth On Hay and had a fantastic experience. The location is perfect, right in the heart of the city, making it easy to explore Perth. The room was spacious, clean, and beautifully decorated. The breakfast was delicious with a wide variety of options. The staff at the front desk were incredibly friendly and helpful, making my stay even more enjoyable. I look forward to my next trip and will definitely be staying here again

好立地

お客さまの声 3.5/5

匿名 一人 - 確認済みレビュー すべて

ダウンタウンのショッピングや飲食店まで徒歩で行けることが、とても便利でした。また、駐車場のセキュリティも完璧で、夜明け前の出発も安心して出掛けられました。

Dear Satoru O., We very much appreciate your comments regarding your stay at the Mercure Perth On Hay. I’m delighted to hear that you found our location convenient and appreciated the security of our parking facilities, allowing you to leave early with peace of mind. We hope to welcome you back to Mercure Perth on Hay for another enjoyable stay in the future. Kind regards, Stephanie Netto General Manager

静かな場所

お客さまの声 4.0/5

匿名 ファミリー - 確認済みレビュー すべて

全体的には満足です。 街から離れて夜は静かでよかったです。 朝食の種類が少なく、日替わりは2品くらいでしたので連泊するには飽きました。

Dear Tomoaki S., Thank you for sharing your experience with us. We’re pleased to hear that you enjoyed the peaceful atmosphere of our hotel and had a restful stay away from the city’s hustle and bustle. That said, I’m sorry to learn that your breakfast experience and housekeeping service fell short of expectations. We appreciate your feedback regarding the breakfast variety and will review our offerings to provide more options, particularly for guests staying multiple nights. I also apologise for the oversight regarding your request to make only one bed and for the missing hand towels on the final day. Your comments have been shared with our housekeeping team to ensure greater attention to detail and to better accommodate guest preferences in the future. Your satisfaction is very important to us, and we’re grateful for your input as it helps us improve. Should you choose to stay with us again, we’d love the opportunity to make your experience even better. Thank you for your feedback, and we hope to welcome you back soon! Kind Regards, Stephanie Netto General Manager

Not the best accommodation

トリップアドバイザーの評価 3.0/5

Tevita N トリップアドバイザー認証口コミ

Hi there, I’d like to provide some feedback regarding my recent stay at Mercure perth on Hay The hotel felt outdated and was located off the main area, with rooms below standard. After a full day at a conference, facilities like a gym or pool would have been appreciated. Additionally, the customer service across housekeeping, front desk, and dining was unsatisfactory, with staff unable to assist with basic requests. Very poor ***

Great location that sadly the hotel didn’t match up to.

トリップアドバイザーの評価 2.0/5

TheRedun トリップアドバイザー認証口コミ

Arriving in Perth on a late night flight, it was gone midnight when we checked in. Had to wait what seemed like ages for the night receptionist to come to the door, but was probably only a couple of minutes, but when you’re tired… Managed to make it to breakfast 15 minutes before it finished, we were not met with a good morning or other such friendly greeting but “breakfast finish’s in 15 minutes.” Upon examining the food congealed scrambled eggs, baked bean mush and crispy pastries were among the delicacies on offer. Barely a glass for the depleted fruit juice or a cup for the coffee were to be seen. The following day, we made breakfast 2 hours earlier, but alas, the same congealed eggs and beans were on offer. Along with a not so, but nearly depleted supply of glasses & cups. On one of the days of our stay, we were off on an excursion early so asked for a takeaway breakfast, we were offered a choice and asked what we wanted. We selected a cheese sandwich and egg sandwich, or so we thought. What we actually got was a single sandwich with two fried eggs, clearly prepared the night before! I will add that on the day we departed, the breakfast area was well stocked, eggs not so congealed, beans no so mushy, pastries no so crispy, staff more welcoming. The rooms and corridors looked tired and needed a lick of paint, the doors were thin meaning we could hear the conversation of guests returning/leaving rooms throughout the night. Housekeeping outside the rooms was tardy, with a set of eating utensils left outside a room for over 48 hours and glasses I assumed once contained drinks from the bar, left in the corridor for equal periods of time. 10 minute walk from Elizabeth quay & the train station, 5 minutes from the Royal mint, good location. If and when I return to Perth though, I won’t be staying at the Mercure Perth on Hay street.

との提携 TripAdvisor

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