ノボテルパースラングリー パース 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 2,993 件のレビュー

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221 Adelaide Terrace, オーストラリア, 6000 パース, オーストラリア

説明

ホテルのその他の情報

  • Wi-Fi、ワークスペース、iPod®用ドック、ケーブルTV

  • Panoramic city or Swan River views

  • モダンなオーストラリア料理、地元の食材

  • アイリッシュパブ「フェニアンズ」の生演奏

  • ホテル前から発車する無料の市バス

当ホテルの客室

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ホテル所在地

ノボテルパースラングリー パース

221 Adelaide Terrace, オーストラリア
6000 パース
オーストラリア

GPS:-31.958731, 115.867767

電話番号
ファックス +61 8 9221 1669

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  2,993 件のレビュー

トリップアドバイザーの評価  4.0/5  3,011 件のレビュー

A pleasant stay

トリップアドバイザーの評価 5.0/5

ReemaS57 Couples - トリップアドバイザー認証口コミ

I have had several short stays at this hotel. The staff have always been very friendly. The hotel is in a good, quiet, city location & close to bus transport. There is only a short walk to the Swan River & Elizabeth Quay. Clean, modern rooms. Feniens Irish Pub is great for a few drinks and the pub food is good. Limited car parking onsite is available but not guaranteed.

Totally unprofessional and run down place- best avoided

トリップアドバイザーの評価 1.0/5

Ganesh R トリップアドバイザー認証口コミ

I booked for 5 nights as a single occupant with breakfast included. My son joined me on my trip and the Front desk said that breakfast for two was included when I checked in. My son and I had breakfast on 4 mornings, nothing was said or nothing was signed by me for breakfast. I go on the eve of checkout and ask if I could check out the following morning, I was told that they charged me for 2 days' breakfast. I could not fathom why they would charge for 2 days instead of 4 without telling me or getting anything signed. Then the Front desk made it appear as if they were doing me a favour by waiving the charge and I could have only one breakfast on Day 5. In addition to that, a) the Reception or Housekeeping never answered calls which means you have to go down to the Reception and request anything you want b) the Hotel does not provide water bottles in the room. One has go down to the Ground floor and fill up your water bottle. They had this 'out of order' sign for 4 days out of the 5 we spent there (photo attached). c) No dental kit was provided in the room and I had to go down to Reception to request one. Overall a very forgettable experience. I would have awarded zero stars if there was an option...STAY AWAY.

Dear Ganesh Radhakrishnan, Thank you for taking the time to write a TripAdvisor review outlining your recent stay in our hotel. We are very disappointed to read and hear that your stay did not live up to your expectations and that there were various challenges you have encountered during your stay. We use this platform to sincerely apologize for the failures in our service delivery and for not being able to meet up your expectations at the Novotel Perth Langley. We appreciate all the detailed information provided and please rest assured that each and every issue mentioned in your review has been discussed with the relevant departments in order to analyse what happened and wherever possible they must be immediately rectified in order to improve our general guest experience in the future. Once again please accept my most sincere apologies, we hope that you will give us another opportunity in the near future to display our level of services & personal attendance for what we are normally acknowledged and which is our strength. Kind regards Mark Hardy General Manager Novotel Perth Langley email: h1764@accor.com

Not recommended

トリップアドバイザーの評価 2.0/5

PJH_Nbg ビジネス - トリップアドバイザー認証口コミ

Unfortunately, a run-down place that is the worst Novotel that I have experienced in my 30+ years of travel and 25 years of being an Accor member. The hotel urgently needs refurbishment and upgrade. In its current state it does not deserve the name Novotel and should be called Ibis at max.

Dear Guest, We would like to thank you for sharing your experience following your stay at the Novotel Peth Langley. I am disappointed to read your comments and I will be working with the team to ensure a better service and product for all our valued guests and customers. We would love to welcome you back on a future occasion to show you our great service and hotel. If you would like to address these concerns further please contact me as guest feedback is taken seriously Kind regards Mark Hardy General Manager Novotel Perth Langley email: h1764@accor.com

Classic hotel

トリップアドバイザーの評価 4.0/5

Ascent44 ファミリー - トリップアドバイザー認証口コミ

Hotel in the heart of the city, close to bus stops staff were friendly and helpful, fast check in and asked if i could be on a higher floor and they accommaded my needs. Rooom was neat, clean, if i had to stay here again. Only down fall is the hotel is near a big hill, so choice carefully to avoid walking up the hill.

Dear Guest, Thank you for choosing Novotel Perth Langley for your recent stay in Perth. It’s always pleasing to receive great feedback from our valued guests. I am very pleased to learn you enjoyed our hotel and location and appreciate you taking the time to contact us. Thank you for sharing your experience and we hope to see you again at Novotel Perth Langley on a future stay in our wonderful city. Kind regards Mark Hardy General Manager Novotel Perth Langley email: h1764@accor.com #novotelperthlangley To book our best available rates check out the Novotel Perth Langley official website or please contact +61 (8) 9221 1200 or email:h1764@accor.com

A bad nights sleep

トリップアドバイザーの評価 2.0/5

Alison R Couples - トリップアドバイザー認証口コミ

This hotel is in a convenient position and we enjoyed the on site pub meal after our arrival. We hoped to have a good rest before setting off on a widflower tour the next day. On reaching our room on the 4th floor we were confronted with a booming noise coming from the air circulation system. The air on was not on. I went to reception and informed them and the young man came to the room and assured us he would get maintenance to attend. That was the end of the response! Hence we had little sleep and even with the use of airline provided ear plugs I could hear the noise . After listening to music most of the night we managed a little nap. NOT GOOD ENOUGH ACCOR. We have spoken to others with similar experience at this hotel.. We try to use your hotels and with only one other exception have been more than happy with the standard.

Dear Alison R, We would like to thank you for sharing your experience following your stay at the Novotel Peth Langley. I am disappointed to read your comments and I will be working with the team to ensure a better service and product for all our valued guests and customers. We would love to welcome you back on a future occasion to show you our great service and hotel. If you would like to address these concerns further please contact me as guest feedback is taken seriously Kind regards Mark Hardy General Manager Novotel Perth Langley email: h1764@accor.com

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 1,906 件のレビュー 5.5/10 客室
  • 1,610 件のレビュー 7.8/10 サービス
  • 46 件のレビュー 5.8/10 インターネット
  • 709 件のレビュー 5.1/10 快適さ
  • 624 件のレビュー 6.5/10 清潔さ
  • 527 件のレビュー 6.9/10 朝食
  • 472 件のレビュー 5.8/10 お値打ち度

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周辺の他の施設

パースのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。