ノボテルパースマレーストリート 4.5 星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 1,646 件のレビュー

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388 Murray Street, Street, 6000 パース, オーストラリア

説明

ホテルのその他の情報

  • 無料の高速 Wi-Fi をご利用いただけるため、常時接続が可能です。

  • お子様の宿泊費および朝食は無料です。

  • RAC アリーナ、エリザベスキー、パース中央ビジネス地区まで歩いてみましょう。

  • 屋外プールおよびジム完備。

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ホテル所在地

ノボテルパースマレーストリート

388 Murray Street, Street
6000 パース
オーストラリア

GPS:-31.95098, 115.85477

電話番号
ファックス +61 8 6317 9358

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  1,646 件のレビュー

トリップアドバイザーの評価  3.5/5  129 件のレビュー

Disappointing and gaslighting

トリップアドバイザーの評価 2.0/5

ChezzaDavidson ファミリー - トリップアドバイザー認証口コミ

We were on a Discovery Australia package which included 5 nights accomodation with breakfast and in our wisdom we decided to upgrade from the default accomodation option to Novotel- expecting a 4 star service- well we were stupid!! On check in we were requested to pay $100 per night security fee ie $500 and never have we encountered this with a pre paid holiday package. Ok I get it that monies is on hold and returned to you however in reality you have $500 less in your account to access and in NO documentation was thus mentioned. We contacted Discover Australia and they had never heard of it before and their attempts to address it were unsuccessful. We ended speaking to the Assistant Manager who informed us all ACOR motels had this policy implemented April 2024 and there was a delay process in conveying the updated policy to their online platforms and travel groups/ consultants. We searched ACOR site policy and t&c sand no such directive found- odd to say the least. Checked other motels and none of them took a security fee if pre booked accomodation with a third party. Novotel released the security fee, offered an apology and 4 drink coupons as compensation. The room we had (609) was two double beds and it was tight, air conditioning a miserable fail- even setting it to the lowest temp gave us minimal relief. Then the cooked breakfast, usually $39 pp, continental $28 pp, was pitiful. Luke warm so called hot items and small selection for continental. As for tea and coffee, if you were not familiar with the machines- good luck!! So glad to leave the place and would never recommend or return again.

Bed bugs and room not ready

トリップアドバイザーの評価 1.0/5

Mrmenaaa ビジネス - トリップアドバイザー認証口コミ

My room wasn’t ready at 3.15pm and check in is at 2pm, go figure. This is not the first time this happened to me. Stay clear unless you are desperate. Last stay my bed had bugs on it, I am not sure how this is considered a quality hotel. I will be staying at the QT next time.

Costly arrival

トリップアドバイザーの評価 3.0/5

laurend596 ファミリー - トリップアドバイザー認証口コミ

For an upper class hotel I was quite disappointed. First and most important thing to note is you will be charged a $100 security deposit per day you stay. So if you happen to be there for a tour that lasts 5 days be prepared to pay $500. Yes okay it’s only on a hold but like most people in this economy we budget our money and if that was put away to use well time for a plan B! Second breakfast - as welcomed it was especially on tour days, I can’t say I enjoy having a cold ‘hot’ breakfast. Now I’d understand if I was coming down at 8/9 but we were there at 6:30 when they opened and the food was still cold?? A little tip is that you can ask for an omelette and eggs your way which is included. Third room - it was a nicely presented room, nice amenities of the bathroom. However the aircon wasn’t really cool at all. We had it on the lowest temperature possible 14.5 and when the night air came through it was cooler outside then in the room. Made for a pretty restless sleep. Would I recommend hmm this is a tough one - the $100 a day security deposit is quite step and I feel very unreasonable - I know it’s from head office but it doesn’t leave a nice taste in the mouth as a welcoming to Perth.

Very easy to get around and superb beaches for swimming. The sand is amazing. Hotel will be our base in Perth.

トリップアドバイザーの評価 4.0/5

Oz_Bloke169 Couples - トリップアドバイザー認証口コミ

We enjoyed a 10 night stay which began with being given an Executive Room when we booked a Suite. Fortunately Bula the Duty Manager sorted it out quickly and the suite was fantastic with two rooms, a microwave and kitchen sink. The bed was comfortable but the pillow top mattress was too soft for our liking. We ate breakfast in the restaurant where Tanya and Shilpa provided excellent service and made sure our orders were right and served quickly. Night time meals were taken in the bar where Needa was quick, pleasant and a pleasure to deal with. This hotel in Perth CBD is located close to free bus services which take you around the city. Public transportation is available for a low cost and takes you almost anywhere you want to go. The trains run in the middle of the freeways with vehicular traffic on each side. These trains are super fast - up to 130 KPH and very clean with attendant guards at every station to ensure safety.

Great hotel in a great location!

トリップアドバイザーの評価 5.0/5

376SimonL Couples - トリップアドバイザー認証口コミ

After our Uber from the airport (approx $30), check in went smoothly. We had two rooms adjacent to each another on the second floor towards the front of the hotel. The room was lovely and clean, quite spacious with floor to ceiling windows. The bathroom was also large with a powerful rainforest shower. The bar/restaurant was ticking over every time we walked through reception. The food looked great when we visited the bar but we didn’t eat there. The swimming pool was very warm which was a bonus!There were ample extra towels to use. They’re also a sauna and a steam room. The hotel is in a fab position with bars and restaurants on your doorstep. The hop on hop off bus stop was literally fifty metres away which was a perfect way to explore the city. We would highly recommend this hotel due it location and cleanliness.

との提携 TripAdvisor

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  • 367 件のレビュー 7.4/10 プール

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。