ノボテルパースマレーストリート

Stayed here as a couple as a quarantine direction. No compassion at all, no communication what soever! Food is absolutely disgusting! Served in boxes stone cold! Would not stay here ever again!! Staff had no idea how to handle anything. Whoever owns this hotel should be ashamed charging $20 per meal, which included a boiled egg with a stale bun for breakfast lol wow what a meal for 20 bucks! Wouldn't even let my dog stay here if you paid me ! disgraceful!!

International hotel. Yep I don’t think so. having a view of a brick wall for 2 weeks in quarantine I don’t think is acceptable. Would you pay for the mind blowing experience. Come on be professional about putting guests in that environment

Did my hotel quarantine here after arriving back in Australia. As it was my second time returning, i was quite apprehensive as my last quarantine experience was terrible. I was pleasantly surprised with my stay here. Rooms weren't very big, but were very modern and comfortable. There was two choices available for each meal, and pretty much everything i ate was tasty. Never felt the need to order outside food as the portions were large enough to make me full. You were able to order coffee to be delivered to your room from their cafe. The staff were all wonderfull, frequently phoning the room to check on your mental health and to see that everything was ok. They delivered new linen after the first week. Would happily quarantine here again.

We have just completed our hotel quarantine at Novotel. We were dreading it but we’re pleasantly surprised. We had the option to upgrade to an interconnecting family room which made our time with a baby easier it was well worth the money and one of the nicest rooms I’ve ever stayed in. I’m a fussy eater but the food was beautiful and the staff who called to take our orders were so accomodating with the baby and sent up fresh puréed fruit and veg each day. There is nothing I could fault about the rooms or the staff, we would weirdly come back here for a holiday. Thank you so much!!

Thank you for making my 14 days of quarantine stay a complete restoration, relaxation and concentration time. Starting from the arrival, which was organized in a very planned, easy flowing and comforting way with no stress, I landed in my spacious room with a nice vegan food package at hand. During these 14 days, I was taken care of like a baby. I felt protected, supported, cared and understood. Thank you so much for this warm accommodation, great food, great quick service and wonderful bed. I loved your sofa! I would love to buy the same for my home. Thank you, Mrs Ana Royal to gather such a great team of people with love idil