The Adnate Perth - アートシリーズ 4.5 星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,791 件のレビュー

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900 Hay Street, 6000 パース, オーストラリア

説明

ホテルのその他の情報

  • デザインにインスピレーションを得た内装とアドネートの代表作のジクレー版画

  • 室内アートライブラリー - 種類豊富なアートブックを取り揃え、インスピレーションを感じながらおくつろぎいただけます。

  • 室内アートドキュメンタリー - 芸術家マット・アドネートの輝かしい功績の限定ドキュメンタリーを展示

  • 室内の Wi-Fi はすべてのお客さまが無料でご利用可能

  • アドネイトのアート作品、間仕切りのない空間、アートライブラリー、アートチャンネル、ミニバー、独立したシンク、スマート TV、Foxtel

当ホテルの客室

ホテル所在地

The Adnate Perth - アートシリーズ

900 Hay Street
6000 パース
オーストラリア

GPS:-31.952036, 115.852756

電話番号
ファックス +61 3 8548 1999

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • ペット不可
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
建物付近
  • 駐車場

BAHA Poolside Bar and Kitchen

A chic, music-inspired restaurant and bar with urban interiors and flavoursome food & drinks. Discvoer summertime vibes all year-round with an outdoor pool, DJ decks and sun lounges at BAHA Poolside Bar and Kitchen.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,791 件のレビュー

トリップアドバイザーの評価  4.3/5  230 件のレビュー

2025エクセレンス認証

Always a quality stay, but bring your own pillow.

トリップアドバイザーの評価 5.0/5

776joshj トリップアドバイザー認証口コミ

Always a quality place to stay. Nice room, comfortable bed, quality Shampoo, Conditioner and Body lotion in the large shower. Well appointed room with desk, bar fridge, tea and coffee making facilities, plenty of space to hang suits and shirts. This time I was on the 7th floor in an east facing room which meant the sun gets you up, but the quality sun block curtains do a pretty good job of keeping out most of the sunlight. The bathroom is a good size and checkout was fast and efficient. I choose the Adnate because of the proximity to Wilson Parking. Enter off Murray Street and it's a very short walk to the Adnate. The only negatives are the ones I mentioned last time when I stayed here in December 2024, and that's the pillows. When are hotels going to learn to supply DIFFERENT SIZED PILLOWS!? I mentioned it last time, but clearly they haven't taken any notice. Not everyone uses a high pillow. Sure, 4 big fluffy looking pillows look great on the bed and in online advertising, but they are uncomfortable if you prefer a low pillow. I have a sore neck. Also the windows. Check out the pic and decide for yourself. Despite the negatives, and other enjoyable stay.

Dear Josh J, Thank you for your positive feedback regarding your recent stay at The Adnate Perth. We are delighted to hear that you enjoyed the comfort of your room and appreciated our amenities. Your recognition of our efficient check-out process and the quality of our toiletries is greatly valued. We sincerely apologize for the discomfort you experienced with our pillows. We understand that preferences for pillow size can vary significantly among guests, and your feedback regarding this matter is important to us. While we strive to provide a range of quality bedding, we recognize that we may not meet every individual's needs. Regarding the windows, we appreciate your input and will take it into consideration for future improvements. We are committed to ensuring that all guests have a comfortable and enjoyable experience. Thank you once again for choosing The Adnate. We look forward to welcoming you back in the future. Kind Regards, Sujosh Kahali, Duty Manager

Good central location

トリップアドバイザーの評価 5.0/5

WorldwideWebster トリップアドバイザー認証口コミ

Very central location. Don't be surprised when your taxi takes you to what seems to be a car park entrance. It leads to the drop-off area right by the entrance. Reception area is utilitarian and a bit uninspiring, as are the hotel corridors. Rooms are spacious, clean and comfortable. Breakfast is standard fare. Dinner options are more inspiring. Later when we rented a car the parking garage (as mentioned before) is adjacent and very handy.

Let the front desk be a positive front

トリップアドバイザーの評価 4.0/5

639abbie Couples - トリップアドバイザー認証口コミ

The physical room itself is great. It’s clean, spacious, amenities satisfying and bed is comfortable. We had some issues with reception that didn’t have any advice for dining places, they need an orientation around Perth. The BAHA bar was managed well as we spoke to Madeline and her staff were also so happy and able, you can tell that they enjoyed working there. Will come back again and spend time in bar !!

A Special Weekend Ruined by Unprofessional Service

トリップアドバイザーの評価 1.0/5

Nerdfinger トリップアドバイザー認証口コミ

My wife and I were greatly looking forward to a rare, kid-free weekend in the city, and we chose The Adnate for what we hoped would be a special overnight stay. Our first impression of the hotel was not a good one. The lobby felt unwelcoming, and bizarrely, there was an opened and unattended carton of Browne's coffee milk left on a communal table near the entrance. The check-in process that followed was a complete shambles. Instead of a welcoming greeting acknowledging my Accor membership and the "Indulgence Package" we'd purchased, there was nothing. The staff member tried to charge me for the full amount of the stay completely ignoring that I had used Reward points to cover most of the charge. After I explained the situation, he became confused and then attempted to charge me for the value of the points used. It was only after I presented my confirmation email as proof that he finally understood and charged the correct remaining balance. To cap off this frustrating ordeal, my credit card was then declined. After using a different card successfully, I received a fraud alert from my bank asking me to approve. The card that was supposedly "declined" worked perfectly at other retailers later that day, proving the issue was entirely with the hotel's payment system. We were booked into a Premium Adnate Deluxe King room, which was advertised as being larger. In reality, the extra space was just a large, empty area between the foot of the bed and the wall-mounted television. This made the room feel poorly designed and made watching TV from bed quite difficult due to the distance. It certainly did not feel like a valuable or "premium" upgrade. Our package was meant to include a picnic hamper. The package explicitly stated this would be provided "upon your arrival," but it was completely forgotten. We had to go back down to reception to request it. When we returned to our room later, the hamper had been delivered. To be fair, the contents were of good quality, with a nice bottle of red wine and assorted cheeses. However, it was a shame that it included pork, which my wife doesn't eat. It's another small detail that shows a lack of thought, as there was no inquiry about dietary restrictions for a "curated" package. The final failure in service came at breakfast. Despite our rate clearly including buffet breakfast for two, the restaurant staff insisted it was not included. For the second time during our short stay, I had to pull out my phone and show my confirmation email to prove what I was entitled to. It was embarrassing and unacceptable. After all that hassle, the breakfast itself was a letdown. There was now only 10 minutes left before the buffet closed, and many of the hot food trays, including the scrambled eggs, were already empty and not being refilled. The comedy of errors concluded at checkout. Unbelievably, for the second time, the hotel staff tried to charge us the full amount for the stay, demonstrating a complete and systemic failure in their internal communication and billing systems. The only bright spot in an otherwise soulless experience was the Food and Beverage Manager. He was a true diamond in the rough, with great charisma and great banter. His professionalism and warmth were a stark contrast to the rest of the service we encountered and the only part of our stay that felt genuinely hospitable. However, one excellent staff member cannot make up for a hotel with such fundamental systemic failures. The entire stay was characterised by unprofessionalism and a complete lack of attention to detail. Based on this experience, I would absolutely not recommend The Adnate.

Dear Guest, Thank you for taking the time to share such a detailed review. I’m very sorry to hear that your experience did not meet expectations and that several aspects of your stay fell short of the standards we aim to deliver. Your feedback regarding the check-in process, billing accuracy, package inclusions, and breakfast communication has been noted and will be reviewed closely with our management team. I am, however, pleased to hear your kind words about our Food and Beverage Manager, and I will be sure to share your comments with him. While I regret that your visit was disappointing overall, I appreciate the opportunity to learn from your experience so that we can improve our service consistency and guest communication.

Great brekky & stay!

トリップアドバイザーの評価 5.0/5

971lawrenceh ビジネス - トリップアドバイザー認証口コミ

Here for quick 3 day business trip. Great location and top staff, especially at BAHA. Turned up 20mins late for breakfast & everything was closed, BUT no problem to chief Rob who produced this & Kelvin who ran away and came back with a coffee from afar. Biggest & best brekky lve had in a while! Superb effort & most appreciated. That’s going to make me come back. 👏👍👏

Dear Lawrence, Thank you for your fantastic review. I’m delighted to hear you enjoyed your stay and had such a great breakfast experience. It’s wonderful to know that Rob and Kelvin made a lasting impression with their service and hospitality. I’ll be sure to share your kind words with them and the rest of the team. We look forward to welcoming you back on your next visit to Perth.

との提携 TripAdvisor

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