Mantra Ettalong Beach 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.3/5 2.330 comentários

Mantra Ettalong Beach - Image 1
Mantra Ettalong Beach - Image 2
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Mantra Ettalong Beach - Image 4
53 The Esplanade, 2257 ETTALONG, Austrália

Descrição

Extras do hotel

  • All rooms with baths and private balconies.

  • Resort-style pool

  • Ettalong Diggers adjoining the resort, with restaurant, bar and gaming facilities.

  • Premium meeting and function facilities for up to 700 attendees.

  • Complimentary parking available.

Nossas acomodações

Localização do hotel

Mantra Ettalong Beach

53 The Esplanade
2257 ETTALONG
Austrália

GPS:-33.514848, 151.334722

Telefone
Fax +61 2 4344 8800

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Traslado
  • Acessível para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Propriedade 100% para não fumantes

Piscina

A resort-style pool is located onsite for your enjoyment.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.3/5  2.330 comentários

Classificação no TripAdvisor  3.8/5  3.558 comentários

Central to everything

Classificação TripAdvisor 5.0/5

Michael S Avaliação certificada TripAdvisor

Wonderfully relaxing experience. Super Nice and central to everything. Undercover parking. Great staff. Nice all round.

Disappointing Anniversary Stay

Classificação TripAdvisor 2.0/5

Alycoll Avaliação certificada TripAdvisor

We booked a Deluxe Ocean View Suite at Mantra Ettalong Beach to celebrate our anniversary, and even called ahead to confirm we’d have a beautiful ocean view on a higher floor. Unfortunately, our experience didn’t match what was promised or paid for. Arriving at reception, we were told that the room we were meant to have is no longer available. The room we received was tired and dated, with two single beds pushed together instead of a king. The bathroom was disappointing, with mould in the shower and an old spa bath that was high and awkward to step into. Not a deluxe ocean view suite. The “ocean view” was more of a pool view on a lower level, where we could clearly hear conversations from the pool area, which made it feel far from private or special. Definitely not a room suited for a celebration. There was minimal acknowledgment of our anniversary, just drink vouchers for the club next door that didn’t cover basic drinks. Had we got the room we were promised, I would have rated much better. Overall, a disappointing stay that didn’t match the price or promises. We won’t stay here again.

High cost for shabby

Classificação TripAdvisor 3.0/5

Coral-Lee S Romântica - Avaliação certificada TripAdvisor

Given it was a long weekend it was premium cost for two nights…$800 for 2 nights…great location but our room was shabby …stained carpet, tiny tv, mould in the bathroom, our deck furniture couldn’t have been more unwelcoming

Hi Coral-Lee, Thank you for sharing your feedback. We’re sorry to hear that your room didn’t meet expectations, especially with the bathroom, carpet, TV, and deck furniture. We really appreciate you letting us know, as it helps us improve the experience for future guests. We’re glad you enjoyed the location, and hope your next stay is much more comfortable.

Convenient location

Classificação TripAdvisor 2.0/5

Stephanie G Avaliação certificada TripAdvisor

The only good thing about this Mantra is the location - it is close to a beautiful beach and good cafes and restaurants. However the rooms are outdated and need renovating. We were told we had a King and a Queen and instead we were given a King and two singles. There were bugs in the kitchen and the air con made a loud clicking noise throughout the night until we turned it off. Additionally the pool isn’t heated which made it unsuitable for children.

Hi, Thank you for your comments. It’s wonderful to hear you enjoyed the beach and local area, though we’re sorry that your room and some of the facilities didn’t meet your expectations. We appreciate you sharing your experience, as it helps us identify where improvements can be made. We hope to provide a much better stay next time.

Charged without staying and no consideration of loyalty and future stay!

Classificação TripAdvisor 1.0/5

Sarah S Avaliação certificada TripAdvisor

Requested a change in dates through accor reservations, this was not actioned. We were then charged the full amount $951!! Even though we didn't check in or stay! Wanted to change the dates and stay in a few weeks and asked if they could credit the charge, they refused. They expected me to pay twice with zero consideration! But they did offer 20% discount on stay after next planned trip. Awful customer service behavior.

Hi, Thank you for sharing your feedback. As discussed in person, we understand the frustration caused by the booking issue and the charges. While we weren’t able to credit the original amount, we hope the 20% discount on your next stay helps make your future visit more enjoyable. We appreciate you bringing this to our attention, as it helps us continue to improve our processes and service.

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 948 comentários 9.7/10 Localização
  • 1.554 comentários 6.8/10 Quarto
  • 926 comentários 8.1/10 Serviço
  • 31 comentários 5.6/10 Wifi
  • 601 comentários 5.5/10 Conforto
  • 595 comentários 5.7/10 Limpeza
  • 35 comentários 4.4/10 Café da manhã

Com a tecnologia Trustyou

Nossos outros estabelecimentos nas proximidades

Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (Alguns impostos podem ser pagos na chegada ao hotel (por exemplo, imposto de turismo) de acordo com as normas locais em vigor.) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.