Pullman Magenta Shores Resort 5 estrelas

Classificação clientes Avis (Classificação ALL) 4.2/5 1.178 comentários

Extras do hotel

  • Beachfront location with resort style villa's

  • Outdoor lagoon pool & indoor heated pool

  • Stunning golf course & sporting facilities

  • Vie Day Spa

  • Located just 90 minutes from Sydney.

Hotel ALLSAFE. Aprovado

Localização do hotel

Pullman Magenta Shores Resort

1 Magenta Drive

GPS:-33.310834, 151.522901

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

Nossas acomodações

Spacious, light and elegantly appointed, guest rooms at Pullman Magenta Shores Resort provide a relaxed setting, perfect for both business and leisure travellers. Guests can choose from a range of accommodation options, which include Studio King rooms and one, two and three bedroom villas. Modern and stylish, each room features an ensuite, an LCD TV with pay-per-view, a work desk, and a private balcony or terrace with views overlooking the golf course, the lagoon pool or the hotel's landscaped gardens.

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Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

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Classificação ALL  4.2/5  1.178 comentários

Classificação no TripAdvisor  4.0/5  866 comentários

Highway robbery

Classificação TripAdvisor 1.0/5

Jason A Avaliação certificada TripAdvisor

I booked accomodation at the end of January 2023 for a stay in late March. They took the entire cost of the accomodation up front without my knowledge and then refused to give it back when i cancelled shortly after booking. I feel like someone robbed me. They could have sold the rooms many times over. These people are ruthless and most of all just unfair. Unfortunately i have been forced to seek legal advice.

Did not live up to expectations

Classificação TripAdvisor 3.0/5

CeePC Couples - Avaliação certificada TripAdvisor

Hotel claims to be 5 star. Definitely not the case. Stayed in a Sudio King which was very average. The carpet at the entrance was very stained, the front door was chipped and paint scratched. Not a great welcome! Inside, the room badly needed repainting. The furniture was sparse, chipped and old. There was not power points on the wall where the bed was. Only power points were on the opposite wall. The mugs were cracked. The curtains were badly marked on the bottom. Lots of cobwebs on the balcony and bathroom windows. Dead flies on the windowsill. The obligatory cushion on the bed was stained. The chair in the room was very badly chipped. Not good enough for a 3 star hotel, let alone one that advertised as 5 star. On positive, the bathroom and bedroom were large. The wait staff in the restaurant were helpful and friendly and dinner was very nice. (We did not have breakfast). Would not bother staying here again.

Good evening CeePC, Thank you for taking the time to share your recent stay with us. We appreciate your feedback and will look into your mentioned concerns. Thank you for your kind words regarding our Team. I do hope we can welcome you back again soon. Kind regards, Rebecca King Front Office Manager

3-nights Rest & Recharge for two very busy people, 01/10/22-04/10/22

Classificação TripAdvisor 3.0/5

ernie2017 Couples - Avaliação certificada TripAdvisor

Way below supposed 5-star Standard, on several fronts. Lodged 10-point factual Complaint to the Resort. We shall never visit it again unless another Company takes over and improves many things. Supposed view, and use, of the Lagoon Pool, was not there as Pool was empty, with bricks, rubble etc everywhere. Surrounding Children's Play Area was closed. No decent table in Room. No Chairs. No Table on large Balcony. No Chairs. No Soap in Bathroom. Issued with wrong Keys. When returned to Reception, issued with ONE key only as this is all that was available!! Many other small, but important, deficiencies.

Good evening Ernie, Thank you for taking the time to share your stay in October with us. We are sorry that your stay did not meet your expectations due to the Lagoon Pool being under refurbishment at the time and that you were underwhelmed with your accommodation. . Our Lagoon pool is now opened and we do offer different style of accommodation and our One Bedroom Villa may be more suitable for your requirements. We do hope that we can welcome you back again soon. Kind regards, The Team at Pullman Magenta Shores Resort

Overall it was good

Classificação TripAdvisor 3.0/5

U6292FHnataliet Couples - Avaliação certificada TripAdvisor

The resort grounds are beautifully maintained. The hotel staff and the staff in the restaurant were all very nice especially the wait staff were 10/10. The buffet breakfast was great as well as the dinner we had there. Highly recommend Barret's Restaurant. The Lagoon pool is probably the best pool I have ever been in! Absolutely incredible! Lovely temperature and great heights in the pool. Although we were disappointed that the pool bar wasn't open (Last Friday of the summer school holidays) The view from the room was nice over looking the golf course. For staying in a 5 star hotel the room wasn't cleaned very well. There was a layer of mold in the bottom of the water for the espresso machine and the water glass container was dirty. The balcony was dirty and the glass had not been cleaned for a long while. The bed was comfortable but the pillows were horrendously lumpy! Overall the room was more like I would expect from a 3.5 star hotel. I was disappointed in the room . I must say we did not tell the staff our findings. We just made do and did not spend that much time in the room.

Good afternoon Natalie, Thank you for taking the time to share your recent experience with us. I have sent you through an email directly to address your concerns. Kind regards, Rebecca King Front Office Manager

Absolutely Awful - do not waste your money.

Classificação TripAdvisor 1.0/5

LiLauTravels Avaliação certificada TripAdvisor

the first deluxe villa we were put in was awful, outdoor seating was completely rusted - actually, hazardous. The deluxe villa is only different to the standard villas by its “recent refurbishment” and this was clearly not new. We complained and were moved to a smaller but modern villa and given a $100 food/drink voucher, Lachlan was helpful with this and really responsive. Unfortunately it just kept going downhill, the wifi wasn’t working (though quickly fixed), the restaurant was closed, the steam room was shut, the indoor heated pool was cold and the lagoon pool due to be opened that day was still under construction. We brought our parents here from the U.K. as a treat, and I paid $1000 for the same experience I could have had in our hometown here for free. The resort essentially didn’t function as a resort and was a villa with a golf course and some small rock pools for kids. Savannah, a manager from another hotel covering staff at the Pullman couldn’t have been more helpful, really understood how upsetting this was given the circumstances and went above and beyond, despite not being able to do anything with the problems until the manager was in the next day. Two members of staff confirmed she would call me later that day - I left it 2 days before leaving this review - no call as of yet. Absolutely terrible experience all round, thankfully the staff were helpful but I wouldn’t recommend anyone to go here based on our experience, unless you’re a big fan of throwing money away, wasting your own time and enjoy disappointment.

Good afternoon Lilau Travels, Thank you for taking the time to share your recent experience with us again. I did try and make contact with you directly last week. The first phone call the phone was off and my second attempt the phone call was rejected and I didn't want to continue to disturb you over the Christmas Holidays. We understand that you did not enjoy your stay with us and apologise for not meeting your expectations. If you wish to contact me directly to discuss your stay I will be available on Friday 30/12/2022 until 2pm. Kind regards, Rebecca King Front Office Manager

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 211 comentários 8.9/10 Localização
  • 698 comentários 5.1/10 Quarto
  • 581 comentários 7.7/10 Serviço
  • 56 comentários 2.1/10 Wifi
  • 359 comentários 5.8/10 Comida
  • 300 comentários 2.9/10 Limpeza
  • 242 comentários 5.3/10 Conforto
  • 146 comentários 6.9/10 Café da manhã

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