凯恩斯铂尔曼国际酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 3,588 评论

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凯恩斯铂尔曼国际酒店 - Image 1
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17 Abbott Street, 4870 凯恩斯, 澳大利亚

描述

酒店其他优惠

  • 这家标志性酒店地理位置优越，方便前往凯恩斯和大堡礁

  • Coco's 厨房和酒吧供应新鲜的当地海鲜和农产品

  • 屡获殊荣的 Vie-Spa 水疗中心，提供特色护理、按摩、面部护理，等等

  • 超过 3,000 平方米的活动空间，设有 11 间会议室，

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酒店位置

凯恩斯铂尔曼国际酒店

17 Abbott Street
4870 凯恩斯
澳大利亚

GPS:-16.924157, 145.779124

电话
传真 +61 7 4031 1465

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务

Coco's Kitchen + Bar

Coco's 餐厅供应各式国际菜肴 - 采用北昆士兰当地农产品精心打造的新鲜现代风味美食。Coco's 的夜间海鲜自助餐和周日早午餐在客人和当地人中备受欢迎。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  3,588 评论

TripAdvisor 评级  4.0/5  2,999 评论

卓越奖 2024

位置好

客户意见评级 4.0/5

Anne 情侣住宿 - 所有已确认评论

房间比较干净，前台服务也很好。我们的房间在三楼，房子里有一些发霉的味道。 希望房间里mini吧说明能有中文提示。

Excellent

Tripadvisor 评级 5.0/5

simonSussex 经 TripAdvisor 认证的评论

Another great stay,we booked a room that was refurbished and it was well worth the cost. Very spacious and nicely presented with a lovely comfy bed,big bathroom with a very good shower and plenty of towels. Thanks to a great and very accommodating check in we were given a room on floor 8 and it did not disappoint. The Pullman will certainly be our go to hotel the next time we visit Cairns.

地點便利

客户意见评级 5.0/5

Rita 家庭住宿 - 所有已确认评论

不錯

尊敬的 Yi Ying L.： 感谢惠赐有关下榻 Pullman Cairns International 的宝贵意见。听到您对我们工作的肯定，十分开心。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 Kind regards, Nicole O' Leary Assistant Front Office Manager

Excellent hotel

Tripadvisor 评级 5.0/5

Arnold1004 Friends getaway - 经 TripAdvisor 认证的评论

Highly recommend The Pullman Cairns International hotel. The location is superb, close to everything. The service is first class and the food was much better than most hotels. All in all it is a great choice for Cairns.

Dear Arnold, Thank you for your glowing feedback! I’m delighted to hear that you had such an excellent experience at Pullman Cairns International. It’s wonderful to know you appreciated our superb location, first-class service, and exceptional food. Your high recommendation means the world to us, and we look forward to welcoming you back for another fantastic stay in the future. Warm regards, Scott Grant General Manager Pullman Cairns International

Disappointing Stay, Not Worth the Price

Tripadvisor 评级 2.0/5

Angelina B 经 TripAdvisor 认证的评论

We recently stayed at this hotel and, unfortunately, it was a major letdown. For the high price, we expected much more in terms of service and quality. The staff were unhelpful and seemed uninterested in assisting us with even basic inquiries. The pool was one of the main reasons we chose this hotel, but we were disappointed to find that half of it was closed off. Worse, we were asked to leave the pool area without any prior notice due to a private function – very frustrating, especially given that we had no idea this would happen. As for the rooms, the renovations appeared poorly done, with cheap finishes and noticeable flaws. It definitely didn’t left us feeling disappointed with the overall quality. The only positive was the convenient location, but with so many other hotel options nearby, it simply wasn’t enough to make up for the experience. I would NOT recommend this hotel given the price and lackluster service.

Dear Angelina, Thank you for sharing your candid feedback regarding your recent stay. I’m truly sorry to hear that your experience did not meet expectations, especially given the importance we place on delivering exceptional service and quality. I apologize for the unhelpful response from staff and the lack of communication regarding the pool closure and private event. This situation is not reflective of the standards we aim to uphold, and I will be addressing it directly with our team to ensure better handling and proactive communication in the future. Your comments about the room renovations are also concerning, and I regret that the finishes did not meet your expectations. We strive to maintain high standards, and your insights will be used to reassess the quality of our updates. I do appreciate your kind words about our location, but I understand that this alone does not make up for the shortcomings you experienced. Your feedback is invaluable in helping us improve, and I apologize for falling short during your visit. Thank you again for taking the time to provide your thoughts. Should you reconsider staying with us in the future, we would welcome the opportunity to provide a vastly improved experience. Warm regards, Scott Grant General Manager Pullman Cairns International

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其他网络用户评价我们的酒店

  • 1,048 评论 9.4/10 位置
  • 2,073 评论 7.7/10 房间
  • 1,951 评论 8.5/10 服务
  • 21 评论 4.7/10 上网
  • 732 评论 8/10 舒适度
  • 674 评论 7/10 氛围
  • 644 评论 6.6/10 清洁度
  • 532 评论 7.4/10 食物

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。