Mantra Esplanade - Cairns 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 1 784

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Opis

O hotelu

  • Aby porozmawiać z konsultantem ds. rezerwacji, zadzwoń pod numer 1300 987 610

  • Tuż obok esplanady

  • 5 minut spacerem od punktu nurkowania na rafie koralowej

  • W sąsiedztwie licznych restauracji, barów i sklepów

  • 10 minut spacerem od centrum kongresowego w Cairns

Nasze pokoje

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Lokalizacja hotelu

Mantra Esplanade - Cairns

53 57 The Esplanade
4870 Cairns
Australia

Pozycja GPS:-16.921305, 145.777742

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Całkowity zakaz palenia na terenie całego obiektu

Basen

Surrounded by tropical plants with a feature rock wall waterfall, our refreshing lagoon style pool and spa is the perfect place to relax and enjoy the tropics.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 1 784

Ocena TripAdvisor  4.0/5  Liczba opinii: 2 607

Great location, but otherwise just ok

Ocena na stronie TripAdvisor 3.0/5

L6651TGtrishh Opinia zatwierdzona w TripAdvisor

Dear L6651TGtrishh, Thank you for taking the time to share your feedback regarding your recent stay at Mantra Esplanade Cairns. We are delighted to hear that you enjoyed our prime location and the view from your room. However, we regret that certain aspects of your experience did not meet your expectations. We acknowledge your concerns about the room's condition and the accessibility issues with the electric jug. Your insights about the shower and power points are valuable, and we appreciate your suggestions for improvement. Regarding the pool and spa temperatures, we strive to maintain a comfortable environment, and your feedback will be taken into account. As for housekeeping, our policy is to provide services every few days for longer stays, ensuring guests have access to additional amenities upon request. We understand that this may not align with everyone’s expectations and appreciate your understanding in this matter. We hope to have the opportunity to welcome you back in the future. Best regards, Harry Ha General Manager

Unsafe, Misleading, and Deeply Disrespectful – Avoid at All Costs

Ocena na stronie TripAdvisor 1.0/5

nancy n Opinia zatwierdzona w TripAdvisor

Poor service murky pool

Ocena na stronie TripAdvisor 1.0/5

Paula jane H Rodziny - Opinia zatwierdzona w TripAdvisor

Dear Paula, Thank you your time on the phone yesterday to listen to your feedback and work through a resolution that you were confortable with. Tropical regards, Harry Ha Cluster General Manager

Very disappointing

Ocena na stronie TripAdvisor 1.0/5

KENorman Opinia zatwierdzona w TripAdvisor

Dear KENorman, Thank you for your time over the phone with me yesterday to hear your feedback and work through a resolution that you were comfortable with. Tropical regards, Harry Ha Cluster General Manager

Disappointed

Ocena na stronie TripAdvisor 2.0/5

Karen N Couples - Opinia zatwierdzona w TripAdvisor

Dear Karen N, Thank you for taking the time to share your feedback with me - it is valued and appreciated. I am sincerely sorry that we did not meet your expectations on this recent stay. We have commenced planning for refurbishment which will revitalise our rooms. We are a weekly clean hotel and this is advertised in all of our literature online. Your feedback is invaluable to us, the team and I do value your patronage and we hope to have the opportunity to welcome you back in the future to make amends. Tropical regards, Harry Ha Cluster General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 927 Liczba opinii 9.6/10 Lokalizacja
  • 1 137 Liczba opinii 6.3/10 Pokój
  • 943 Liczba opinii 8.4/10 Obsługa
  • 63 Liczba opinii 6/10 Internet
  • 436 Liczba opinii 5.3/10 Czystość
  • 434 Liczba opinii 5.7/10 Komfort
  • 251 Liczba opinii 3.8/10 Klimat
  • 144 Liczba opinii 6.3/10 Dobra oferta cenowa

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