Breakfree Royal Harbour 4 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 554

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60 Abbott Street, 4870 Cairns, Australia

Opis

O hotelu

  • Zlokalizowany w sercu Cairns

  • Tuż obok esplanady

  • 5 minut spacerem od punktu nurkowania na rafie koralowej

  • W sąsiedztwie licznych restauracji, barów i sklepów

  • W odległości spaceru od kasyna Reef

Nasze pokoje

Lokalizacja hotelu

Breakfree Royal Harbour

60 Abbott Street
4870 Cairns
Australia

Pozycja GPS:-16.92034, 145.77626

Telefon
Faks +61 7 4041 4522

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja

Basen

Cool off with a dip in the swimming pool and relax on the sun lounges beneath the covered decks.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.5/5  Liczba opinii: 554

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 127

Certyfikat Doskonałości 2023

Fantastic location

Ocena na stronie TripAdvisor 3.0/5

ehack2021 Opinia zatwierdzona w TripAdvisor

We stayed for 8 days, and the location was great. So close to everything, we were able to walk most places. Be aware when the staff tell you that Woolies is just a block away it is because you will need to buy all your supplies. There is no servicing of apartments for a week stay so you will need to go and buy washing liquid, washing powder, bin liners, toilet paper, clothes pegs etc for your stay. I washed our towels in the washing machine there, so we had some fresh towels. Internet is also only for Accor members. The floors weren't particularly clean either. The kids thought the shower positioning was quite interesting. We love Cairns and had great fun at Green Island and Moore Reef, loved Kuranda and Hartleys Crocodile Adventure Park.

Thank you for the review of your stay at Breakfree Royal Harbour, we really appreciate you taking the time to share your experience. We always strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again and we hope we can welcome you back again in the future. Sincerely, Sophie Owen

Central location, nice views

Ocena na stronie TripAdvisor 4.0/5

Hamish F Opinia zatwierdzona w TripAdvisor

Perfect location right above Cairns Night Markets. Hotel is fairly dated (still using keys) but room was quite satisfactory and bed was comfortable. Nice view over Esplanade Lagoon and Trinity Inlet.Price was probably a little more than expected considering the age of property and lack of amenities. No restaurant or bar.

Dear Hamish, Thank you for your feedback. We are delighted to hear that you enjoyed our central location and the nice views from your room. We appreciate your comments regarding the room comfort. We will take your thoughts on board regarding the property's age and pricing. We hope to welcome you back soon. Best regards, Sophie Owen General Manager

Terrible Hotel, stay elsewhere

Ocena na stronie TripAdvisor 1.0/5

Paul R Opinia zatwierdzona w TripAdvisor

Room not clean, broken glass on floor. Some lights not working. Not given correct details to be able to access internet on check in and when discovered out of hours staff will not set up. "will have to wait till morning or spend my own money on data"

Dear Paul, We sincerely apologise for the inconvenience you experienced during your stay. Cleanliness and maintenance are our top priorities, and we are disappointed to hear about the issues you encountered. We will address these matters with our team to ensure they are rectified promptly. Regarding internet access, we will reinforce our procedures to provide accurate information at check-in. Thank you for bringing this to our attention. Best regards, Sophie Owen BreakFree Royal Harbour Cairns

Great position but not a 'one bedroom'

Ocena na stronie TripAdvisor 3.0/5

Lynette M Couples - Opinia zatwierdzona w TripAdvisor

Fantastic position on Cairns Esplanade close to everything, and a great view of the harbour from the balcony. Reception staff very helpful and friendly. I booked a 'One Bedroom Ocean' apartment but it turned out to be a 'Studio' as the bed was located in a large windowless 'alcove' and open to the kitchen and lounge area (the hotel photographs and description failed to indicate this). Although the hotel has definitely seen better days, the studio was quite large, light and airy and the bed comfortable. From my perspective, the two main negatives were the lack of overall cleanliness of the studio (unacceptable in these COVID times) and the shower. This was positioned over a large 70's spa bath and was extremely difficult to get into and very slippery once in (there was only one small handrail too low to help when standing in the bath). An accident waiting to happen. Overall, we enjoyed the 6 nights we stayed in Cairns but will probably opt for another hotel in the same area the next visit.

Dear Lynette, Thank you for sharing your feedback with us. We are glad to hear that you appreciated the fantastic position of our hotel and the helpfulness of our reception staff. We apologise for the confusion regarding the room type you booked and the cleanliness issues you encountered. Your comments have been duly noted, and we will address these concerns with our team. We are pleased that despite the shortcomings, you enjoyed your stay in Cairns. Should you choose to stay with us again, we will ensure a more comfortable experience. Thank you once again for your valuable feedback. Sincerely, Sophie Owen General Manager

Great location. Helpful staff

Ocena na stronie TripAdvisor 4.0/5

JeanR861 Couples - Opinia zatwierdzona w TripAdvisor

Pros: Fantastic location. Week day staff are especially lovely and helpful. The hotel is being renovated. Cons: Ours wasn't a renovated one and had a number of maintenance issues (most were fixed after discussion). The spa is deep with shower over it. Not suitable for elderly or mobility impaired and the photos don't show this

Dear Jean, Thank you for your positive review and for highlighting our fantastic location and helpful staff. We appreciate your feedback on the maintenance issues and spa. We hope to welcome you back again one day. Best regards, Sophie Owen BreakFree Royal Harbour Cairns

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 457 Liczba opinii 9.7/10 Lokalizacja
  • 478 Liczba opinii 6.8/10 Pokój
  • 379 Liczba opinii 8.9/10 Obsługa
  • 30 Liczba opinii 4.1/10 Internet
  • 158 Liczba opinii 5.4/10 Czystość
  • 33 Liczba opinii 8.7/10 basen
  • 18 Liczba opinii 3.5/10 Strefa wellness

Zarządzane przez Trustyou

Inne nasze placówki w pobliżu

Cairns - wszystkie nasze hotele

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (w tym VAT i opłaty miejscowe) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.