Pullman Cairns International 5 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 3 526

Gwarancja
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17 Abbott Street, 4870 CAIRNS, Australia

Opis

O hotelu

  • Ikoniczny hotel idealnie zlokalizowany blisko Cairns i Wielkiej Rafy Koralowej

  • Coco's Kitchen & Bar oferuje świeże lokalne owoce morza i produkty

  • Wielokrotnie nagradzane Vie-Spa z masażami, zabiegami kosmetycznymi i innymi propozycjami

  • Ponad 3000 m² kwadratowych powierzchni eventowej z 11 salami konferencyjnymi,

Nasze pokoje

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Lokalizacja hotelu

Pullman Cairns International

17 Abbott Street
4870 CAIRNS
Australia

Pozycja GPS:-16.924157, 145.779124

Telefon
Faks +61 7 4031 1465

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Coco's Kitchen + Bar

Restauracja Coco's oferuje duży wybór międzynarodowych dań - świeżych i aromatycznych przysmaków przygotowywanych z lokalnych produktów. Goście i mieszkańcy Queensland szczególnie cenią serwowany wieczorami bufet z owocami morza oraz niedzielne brunche.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 3 526

Ocena TripAdvisor  4.0/5  Liczba opinii: 2 998

Certyfikat Doskonałości 2024

Excellent hotel

Ocena na stronie TripAdvisor 5.0/5

Arnold1004 Friends getaway - Opinia zatwierdzona w TripAdvisor

Highly recommend The Pullman Cairns International hotel. The location is superb, close to everything. The service is first class and the food was much better than most hotels. All in all it is a great choice for Cairns.

Dear Arnold, Thank you for your glowing feedback! I’m delighted to hear that you had such an excellent experience at Pullman Cairns International. It’s wonderful to know you appreciated our superb location, first-class service, and exceptional food. Your high recommendation means the world to us, and we look forward to welcoming you back for another fantastic stay in the future. Warm regards, Scott Grant General Manager Pullman Cairns International

Disappointing Stay, Not Worth the Price

Ocena na stronie TripAdvisor 2.0/5

Angelina B Opinia zatwierdzona w TripAdvisor

We recently stayed at this hotel and, unfortunately, it was a major letdown. For the high price, we expected much more in terms of service and quality. The staff were unhelpful and seemed uninterested in assisting us with even basic inquiries. The pool was one of the main reasons we chose this hotel, but we were disappointed to find that half of it was closed off. Worse, we were asked to leave the pool area without any prior notice due to a private function – very frustrating, especially given that we had no idea this would happen. As for the rooms, the renovations appeared poorly done, with cheap finishes and noticeable flaws. It definitely didn’t left us feeling disappointed with the overall quality. The only positive was the convenient location, but with so many other hotel options nearby, it simply wasn’t enough to make up for the experience. I would NOT recommend this hotel given the price and lackluster service.

Dear Angelina, Thank you for sharing your candid feedback regarding your recent stay. I’m truly sorry to hear that your experience did not meet expectations, especially given the importance we place on delivering exceptional service and quality. I apologize for the unhelpful response from staff and the lack of communication regarding the pool closure and private event. This situation is not reflective of the standards we aim to uphold, and I will be addressing it directly with our team to ensure better handling and proactive communication in the future. Your comments about the room renovations are also concerning, and I regret that the finishes did not meet your expectations. We strive to maintain high standards, and your insights will be used to reassess the quality of our updates. I do appreciate your kind words about our location, but I understand that this alone does not make up for the shortcomings you experienced. Your feedback is invaluable in helping us improve, and I apologize for falling short during your visit. Thank you again for taking the time to provide your thoughts. Should you reconsider staying with us in the future, we would welcome the opportunity to provide a vastly improved experience. Warm regards, Scott Grant General Manager Pullman Cairns International

Great Hotel

Ocena na stronie TripAdvisor 4.0/5

FrequentTraveller189 Opinia zatwierdzona w TripAdvisor

Nice Hotel. Refurbished rooms are the ones to book! Airconditioning is good in the room, and the Nespresso coffee machine was a bonus! Great for that coffee when you wake up in the morning! Hotel pool was closed for some renovations this time which was a bummer because the pools they have are awesome - day or night. As a Gold Accor Advantage Plus Member I am frustrated that I couldn't use my "welcome drink voucher" to get a coffee instead of alcohol. This frustrates me as other Accor Hotels allow this. Overall, a great Hotel and my preferred place to stay when visiting Cairns every couple of months.

Dear Frequenttraveller189, Thank you for sharing your experience at Pullman Cairns International. I’m delighted to hear you enjoyed our refurbished rooms and that the Nespresso machine and efficient air conditioning added to your comfort. It’s wonderful to know we’re your preferred choice in Cairns. I appreciate your feedback regarding the use of the welcome drink voucher for a coffee instead of alcohol. We understand the importance of flexibility with this benefit and will certainly take your comments into account as we continue to enhance the guest experience. Apologies for any inconvenience caused by the temporary pool closure. We hope to have it back in top condition for your next visit. We look forward to welcoming you back soon. Warm regards, Scott Grant General Manager Pullman Cairns International

Great hotel

Ocena na stronie TripAdvisor 5.0/5

Brian P Opinia zatwierdzona w TripAdvisor

Comfortable spacious room with couch and balcony. AC was quiet as was the room. Lots of space for toiletries and suitcases.great shower and comfortable beds with lots of pillow choices. Located across from a casino and walking distance to harbour and restaurants. Good included breakfast. Italian restaurant next door was excellent . Ate there twice. Highly recommend.

Dear Brian, Thank you for your wonderful feedback! I’m delighted to hear you enjoyed the comfort and spaciousness of your room, as well as the amenities that made your stay even more enjoyable. It’s great to know the quiet air conditioning, ample storage, and comfortable bedding contributed to a restful visit. We’re glad our location was convenient for you to explore the casino, harbor, and nearby dining options—and it sounds like you found a favorite at the Italian restaurant next door! Thank you again for recommending us, and we look forward to welcoming you back for another fantastic stay. Warm regards, Scott Grant General Manager Pullman Cairns International

Expectations down the drain.

Ocena na stronie TripAdvisor 1.0/5

dor r Opinia zatwierdzona w TripAdvisor

The aircondition drips are on the floor, part of the carpet soaked where it meets the tiles. I complained to reception and given another set of towels. Soaked up 2 towels and reported again about the drips in the morning. Got 2 new towels. No words could explain my frustration.

Dear Dor, Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused by the air conditioning leak in your room. This is certainly not the experience we aim to provide, and I regret that our initial response did not resolve the issue for you. Please know that I have addressed your feedback with our maintenance team to ensure this is fully rectified and similar occurrences are prevented in the future. Your comfort is important to us, and I am sorry we fell short during your stay. We would love the opportunity to welcome you back and restore your faith in us with a much improved experience. Warm regards, Scott Grant General Manager Pullman Cairns International

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 028 Liczba opinii 9.5/10 Lokalizacja
  • 2 038 Liczba opinii 7.7/10 Pokój
  • 1 925 Liczba opinii 8.5/10 Obsługa
  • 19 Liczba opinii 5.2/10 Internet
  • 721 Liczba opinii 7.9/10 Komfort
  • 671 Liczba opinii 7/10 Klimat
  • 637 Liczba opinii 6.6/10 Czystość
  • 526 Liczba opinii 7.5/10 Jedzenie

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