Mercure Cairns 4,5 gwiazdki

Ocena klientów (Ocena ALL) 3.9/5 Liczba opinii: 913

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15 Florence Street, Corner of Florence and Lake St, 4870 CAIRNS, Australia

Opis

O hotelu

Hotel Mercure Cairns jest idealny dla osób podróżujących służbowo oraz rekreacyjnie - oferuje różne typy pokoi, od standardowych po rodzinne i SPA. Szczycimy się tym, że zapewniamy ciepłą, przyjazną obsługę oraz niedrogie, wygodne zakwaterowanie.

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Lokalizacja hotelu

Mercure Cairns

15 Florence Street, Corner of Florence and Lake St
4870 CAIRNS
Australia

Pozycja GPS:-16.919012, 145.772888

Telefon
Faks +61 7 4031 2298

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Restauracja
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

The Stanley

We are excited to welcome you to our brand-new restaurant in Cairns featuring a gorgeous pool deck and venue encouraging sharing with family and friends. Come and experience our delicious local produce, shared plates, and relaxed cool vibe.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  3.9/5  Liczba opinii: 913

Ocena TripAdvisor  3.5/5  Liczba opinii: 97

Not a Good Experience

Ocena na stronie TripAdvisor 2.0/5

George M Opinia zatwierdzona w TripAdvisor

I stayed here last week. To be frank, I cannot recommend this hotel. Here are my observations: The GOOD Room was large and clean (except for a small cubic zirconia on table -- where did that come from?) Bed was comfortable with nice linen. Bathroom was nice (but no bathtub) Good size TV. Staff were friendly and helpful -- none of the under was their fault. WIFI worked without problem. The BAD: Elevator was being renovated so had to use some truly shabby stairway with a mysterious block of wood nailed to the bannister. View from room -- garbage containers, dirty laundry, broken/disused furniture, staff smoking and using phones. Very dim lights in room. Lack of power points. They were very well hidden under bed side tables or in unsuitable places (waist height right next to door). Lobby coffee machine out of order. Cheap renovation of room -- linoleum was simply laid over a small step. giving a very lumpy and unsightly appearance. Check out required the use of a different and distant stairway (the shabby one was closed without notice) that forced us to leave the building and re-enter from the street, all the time lugging suitcases. This is not an expensive hotel, but neither is it a cheap one. They need to do better for the prices being charged.

Disappointing for a Mercure branded hotel

Ocena na stronie TripAdvisor 2.0/5

KarenB8130 Couples - Opinia zatwierdzona w TripAdvisor

On the positive the hotel is in a good location. Unfortunately it misses the mark of being a good standard that would be expected when booking mercure. The odd numbered rooms on the lower floor face onto a concrete wall which makes the room dark. There is no outlook at all. This needs to be made clear on the website. The bathroom is small and difficult to open the door and close it behind without a squish. The power socket next to the sink in the bathroom was insecure and wobbly. Overall the room was a good size with room for a family if needed. The floor has a slope on part of it - possibly a small step that has been removed. The restaurant isn't open all day and dinner is a basic menu. However there are a good many eateries nearby so this isn't a problem. Noise was an issue. There was noise like an industrial vacuum from the next door business. I think it could be a car valet place? During the night we could hear footsteps on the floor above, and a lot of animal squeaks - either bats or rodents - not likely birds. We were not disturbed by the maintenance that was happening on the elevator. In summary, we used this hotel because it was part of the Accor Hotels medium range. However there appears to be a number of rooms that don't come up to that spec and I do not feel this is reflected in the room rate where there are other hotels nearby at a similar rate for better value.

Retirement 2024

Ocena na stronie TripAdvisor 4.0/5

Beth S Couples - Opinia zatwierdzona w TripAdvisor

So the check in was very easy. They are in the middle of updating/upgrading their elevator so the bus guy carried our luggage up 3 flights to our room. It didn't matter to us due to the elevator situation, we had to walk the detour but may be bothersome to others. The breakfast was very good. Many options to choose. The front desk associates were very helpful and knowledgeable.

More than expected

Ocena na stronie TripAdvisor 5.0/5

Sohel S Rodziny - Opinia zatwierdzona w TripAdvisor

After booking the hotel went through the reviews of this place. It was quite shocking to read other reviews pointing out various issues regarding the hotel. If you just need to sleep, trust me its quite nice. Breakfast need a little improvement in terms of spread and beverage selection. There is no view but room is comfortable and quite.

Solid, well located hotel.

Ocena na stronie TripAdvisor 4.0/5

ozrick33Sydney Rodziny - Opinia zatwierdzona w TripAdvisor

The hotel has obviously had a recent refurbishment. Personally I found the colours contemporary and attractive. The location makes walking to local restaurants and attractions a breeze. The breakfast buffet is not extensive but is well done. The bacon had been thoroughly cooked which is often not the case with hotel buffets. The food was replenished quite quickly. Not being huge fans of buffets we ate out for most of our 7 day stay but the days we ate the buffet we were pleased with it. Having a nespresso machine in the room is a big home run. So much better than instant coffee. And the coffee machine in the foyer was also a big bonus. The service attendant who cleaned our third floor room was brilliant. She had great attention to detail and seemed to genuinely enjoy her job. Impressive. All the staff were friendly and easy to deal with. My children and Grandchildren loved their family room. Not easy to find, which is why we chose this hotel. Pool is great as well. Recommended.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 414 Liczba opinii 8.2/10 Lokalizacja
  • 722 Liczba opinii 6.2/10 Pokój
  • 592 Liczba opinii 7.7/10 Obsługa
  • 69 Liczba opinii 2/10 Internet
  • 326 Liczba opinii 5.2/10 Czystość
  • 166 Liczba opinii 5.3/10 Jedzenie
  • 138 Liczba opinii 5.9/10 Dobra oferta cenowa
  • 137 Liczba opinii 5.4/10 Śniadanie

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Inne nasze placówki w pobliżu

Cairns - wszystkie nasze hotele

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.