Mantra Trilogy 4 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 2 002

Mantra Trilogy - Image 1
Mantra Trilogy - Image 2
Mantra Trilogy - Image 3
Mantra Trilogy - Image 4
101 105 Esplanade, 4870 Cairns, Australia

Opis

O hotelu

  • Zlokalizowany na Esplanade w dzielnicy biznesowej Cairns

  • 5 restauracji, IGA, salon fryzjerski, masaż i inne udogodnienia

  • Klasy od pokoi hotelowych po duże, apartamenty z 3 łóżkami

  • Blisko nowego Cairns Aquarium i wszystkiego, co oferuje to miejsce

  • Blisko centrum kongresowego i dzielnicy biznesowej

Nasze pokoje

Lokalizacja hotelu

Mantra Trilogy

101 105 Esplanade
4870 Cairns
Australia

Pozycja GPS:-16.918636, 145.775751

Telefon
Faks +61 7 4080 8001

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Transfer
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja

Basen

Dive into the cooling waters of Mantra Trilogy's beautiful lagoon style pool and enjoy the ocean views. There is one onsite swimming pool for your enjoyment. The pool is located on level three and is open from 6:00am until 10:00pm.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.2/5  Liczba opinii: 2 002

Ocena TripAdvisor  3.4/5  Liczba opinii: 2 998

A not so rewarding experience!

Ocena na stronie TripAdvisor 2.0/5

Phil C Opinia zatwierdzona w TripAdvisor

Well! Mantra Trilogy, what can one say? We were booked in for a five (5) night stay and as such would be considered a good paying customer for any hotel. Here is our opinion on the Manyra Trilogy for your consideration…. Remembering we stayed in one room only for the duration of our stay in Cairns: - Service desk and staff… very good, friendly and in the most well informed. - views from tower 1 - limited but fair - location in relation to waterfront, shops and charters to the Barrier Reef - overall good if you enjoy a walk along the waterfront. - Standard of the rooms - now for the reality. - and we were in Room 4/3A. which was a single bedroom unit with cooking facilities and separate laundry 1. Range hood inoperable 2. Ventilation in bathroom inoperable 3. Ventilation in laundry inoperable 4. Toilet seat loose and fixings broken 5. Mat in the lounge room very worn and matted - well overdue for replacement. 6. Bedroom had comfortable bed but the circulation space was very limited getting into the room from the living room. Whoever designed these units needs a kick up the butt! Finally, we did hand this list to the front desk for their records. We were phoned and offered another room….. on our last night! This begs the question, why did they place us in this room in the first place? Didn’t anyone else point out these glaring defects? Why weren’t these glaring defects corrected prior to relenting the room? Poor attitude and management I suspect. So that’s it! Mantra Trilogy stay rated a poor two (2) stars only and most of the positives were directly related to experiences outside of our accommodation. When given an opportunity to make good a poor experience the management deserve a serve. Over and out. .

Cool place

Ocena na stronie TripAdvisor 5.0/5

J David A Opinia zatwierdzona w TripAdvisor

It was a nice and pleasant experience. Good location, close to restaurants and splanad. Friendly staff. Santiago from front desk 10/10⭐️

Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our location and found our staff, particularly Santiago, to be friendly and helpful. We look forward to welcoming you back in the future. Best regards, Emil Gen General Manager Mantra Trilogy Cairns

Great experience at the Mantra again

Ocena na stronie TripAdvisor 5.0/5

Rhanna C Opinia zatwierdzona w TripAdvisor

We stayed at The Mantra as a family for a week during Christmas and on a stopover on the way home. The staff were incredible and gave us access to our room early after an overnight flight (we have 4 kids) and were a delight to deal with.

Thank you for your kind feedback regarding your recent stay at Mantra Trilogy Cairns. We are delighted to hear that your family enjoyed your experience, and we appreciate your recognition of our staff's efforts to accommodate your needs. Providing exceptional service is a priority for us, and it is gratifying to know we were able to assist you after your long journey. We hope to welcome you back on your next visit. Best regards, Emil Gan General Manager Mantra Trilogy Cairns

B&B Without the Breakfast

Ocena na stronie TripAdvisor 2.0/5

Y9785LAtimr Opinia zatwierdzona w TripAdvisor

This is supposed to be a hotel but they won't "service" your room on a five-day stay and couldn't remember simple instructions (e.g. I want my towels changed every day - "you'll have to ring reception and ask for that each day" and when I did - they didn't. I had to go to reception and get the towels myself). This is very poor for such a business.

Thank you for your feedback regarding your recent stay. We understand your concerns about the housekeeping service and apologise for any inconvenience you experienced with towel changes. Our policy requires guests to request daily towel service, and we regret that this was not communicated effectively. Your comments will be taken into account as we strive to improve our services and ensure a more pleasant experience for all guests in the future. Thank you once again for your insights, and we hope to have the opportunity to welcome you back. Best regards, Emil Gan General Manager Mantra Trilogy Cairns

Perfect!

Ocena na stronie TripAdvisor 5.0/5

choicewordz Opinia zatwierdzona w TripAdvisor

We had a beautiful seafront 3 bedroom apartment. Thanks so much for the upgrade! Clean, comfortable and spacious. Ingrid at reception was efficient, personable and welcoming. A perfect stay.

Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed your seafront apartment and that our team, particularly Ingrid, contributed to your positive experience. We look forward to welcoming you back in the future. Best regards, Emil Gan General Manager Mantra Trilogy Cairns

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 998 Liczba opinii 8.3/10 Lokalizacja
  • 1 393 Liczba opinii 6.5/10 Pokój
  • 920 Liczba opinii 8.2/10 Obsługa
  • 69 Liczba opinii 4/10 Internet
  • 544 Liczba opinii 4.8/10 Czystość
  • 515 Liczba opinii 5.7/10 Komfort
  • 167 Liczba opinii 5.9/10 basen
  • 26 Liczba opinii 3.5/10 Śniadanie

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