Mantra Trilogy 4 gwiazdki

Ocena na stronie TripAdvisor 3.5/5 Liczba opinii: 2 968

Mantra Trilogy - Image 1
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101 105 Esplanade, 4870 Cairns, Australia

Opis

O hotelu

  • Zlokalizowany na Esplanade w dzielnicy biznesowej Cairns

  • 5 restauracji, IGA, salon fryzjerski, masaż i inne udogodnienia

  • Klasy od pokoi hotelowych po duże, apartamenty z 3 łóżkami

  • Blisko nowego Cairns Aquarium i wszystkiego, co oferuje to miejsce

  • Blisko centrum kongresowego i dzielnicy biznesowej

Nasze pokoje

Lokalizacja hotelu

Mantra Trilogy

101 105 Esplanade
4870 Cairns
Australia

Pozycja GPS:-16.918636, 145.775751

Telefon
Faks +61 7 4080 8001

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Transfer
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja

Basen

Dive into the cooling waters of Mantra Trilogy's beautiful lagoon style pool and enjoy the ocean views. There is one onsite swimming pool for your enjoyment. The pool is located on level three and is open from 6:00am until 10:00pm.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena TripAdvisor  3.5/5  Liczba opinii: 2 968

Mantra Trilogy Cairns Pathetic.

Ocena na stronie TripAdvisor 1.0/5

Wayne L Opinia zatwierdzona w TripAdvisor

Booked ocean view,but got side on view,receptionist made out she done her best,false.The room had one chair,one bedside lamp,one cupboard with TV on top,nowhere to put prepare or put food,under cupboard a tiny tiny fridge,2 cups,one tea spoon 2 glasses with water jug that did not fit in the fridge,no plates or bowls or knives or fork,no where to put kettle and had to fill kettle in bathroom,we bought the small coffey table in from balcony to put kettle on,Bathroom shower over bath,Climb in and out with bad legs,bottom of bath stained or just worn out,dirty grout on wall and floor tiles.We have stayed in better hotels in 3rd world countries.Pathetic,never again.

Dear Wayne, Thank you for your feedback, we apologise for the inconvenience you faced during your stay and that your ocean view did not meet expectations. We do have 1 bedroom apartments that are front facing to the ocean & have kitchenettes to prepare food in, this style may suited your needs better, We apologise that this was not communicated to you. I have passed your comments onto our team to ensure a more enjoyable stay for future guests. Kind Regards, Emil Gan General Manager Mantra Trilogy Cairns

Almost no parking at alo

Ocena na stronie TripAdvisor 2.0/5

Ken S Opinia zatwierdzona w TripAdvisor

Don't be lied to by this place. The rooms and facilities were really nice. However, don't be lied to about the parking, or lack of. I rang the property ahead of time and mentioned I was driving to Cairns. Yep, told there's parking. I guess that's technically true. When I get here, on then are you told it is "first come, first served". They stuff a flyer in your hand with other paid parking options down the street. Wasnt told that when i rang. You have to double park in the driveway to get your bags out of the car and get hassled by staff to move your car. When you ask what you are supposed to do if there's no parks, "oh, it's free on the street until the morning". Great way to relax. For an entire holiday resort, they don't tell you there's only 38 carparks available. Absolute joke

Dear Ken, Thank you for your feedback, we apologise for the inconvenience you faced during your stay, We normally advise all guest enquiring about parking that it is subject to availability and is limited. I am sorry this was not communicated to you correctly. I have passed your comments to the team to ensure that more effective communication to our future guests. Kind Regards, Emil Gan General Manager Mantra Trilogy Cairns

Poor

Ocena na stronie TripAdvisor 1.0/5

Daydream07767539601 Opinia zatwierdzona w TripAdvisor

No room service after four nights and the wifi is complete rubbish somewhere from 2012. I don’t understand why a “decent hotel” would have such poor guest services. My experience with cairns and this hotel is that they don’t care about returning business. I stay for work so therefore have no choice but if you have choice there must be better options.

Thank you for your feedback, we apologise for the inconvenience you faced during your stay. We do not offer room service, however fresh towels and amenities are available 24/7 at reception. Regarding WiFi; we have recently upgraded our service, with further upgrades planned, if you are have issues please don't hesitate to contact reception 24/7, who will happily assist. Kind Regards, Emil Gan General Manager Mantra Trilogy Cairns

Great location

Ocena na stronie TripAdvisor 4.0/5

Alison M Solo travel - Opinia zatwierdzona w TripAdvisor

What a stunning hotel and location. Unfortunate I was only there for one night but I got upgraded to the one bedroom apartment as an Accor member. Such a beautiful view and great facilities. I would absolutely suggest for solo, couples or families as the location was right near the heart of Cairns

Dear Alison, Thank you for your kind review. We hope to welcome you back soon Kind Regards, Emil Gan General Manager Mantra Trilogy Cairns

Excellent stay

Ocena na stronie TripAdvisor 5.0/5

WILLIAM L Opinia zatwierdzona w TripAdvisor

Excellent stay and customer service, from the call I received the day before arriving and then I received an unexpected upgrade on arrival, obviously subject to availability. well cared for, but it was only 1 night unfortunately this time!

Dear William, Thank you for your kind review. We hope to welcome you back soon Kind Regards, Emil Gan General Manager Mantra Trilogy Cairns

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Cairns - wszystkie nasze hotele

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.