Pullman Reef Hotel Casino 5 gwiazdki

Love this hotel, our home away from home. Love it’s old world luxurious charm, position and amenities. Breakfast is always good. Shame about the bar which is an oversized noisy unappealing and too open space.

During our two and a half week stay at the hotel, my husband and I received the most wonderful service from all of the staff at the hotel. There were no exceptions. We were subject to a snap Covid19 lock down during our stay and we were so impressed by how well organised the hotel was during such an emergency. Thanks again to the great staff.

Shame to see mould in the shower one of my pet hates. if you are 5 star you have to be 5 star. The place needs some upgrades now room showing its age. rust around the some areas of arcatrays and bathroom doors shame.

Very pleasant staff. Efficient and friendly. A great combination. Unfortunately my partner became unwell and needed to attend the hospital for most of one day, but we were able to have a microwave brought to the room so we could heat bland food as required for him.

The Pullman Reef Hotel Casino is a great place to stay. The service from all staff was fantastic. The location is great and easy to find. The room was great with plenty of room to move around and good quality furnishings & features. I would recommend this hotel to any one looking to visit Cairns. We will stay here again.

Really enjoyed our stay in a room overlooking the river. The restaurant Tamarind is outstanding, one of the best meals had for a very long time, it was world class. Public areas (bar) needs upgrading, but you can go across the road to the Pullman

Great appointed hotel and service was exceptional. The hotel is close to the main marina with a variety of restaurants and cafes all close at hand. The room was very well appointed and some nice attention to detail and still maintaining safe COVID environment.

We arrived early from Port Douglas. 10am and our receptionist gave us an upgrade, so we went straight away to our room. What an amazing room, with some goodies Accor provided as well...thank you. We loved the pool area and the staff were amazing..again thank you, we will return in 2022.

Wonderful experience. Lovely room although balcony was very tight. Nice views of inlet. and delicious cooked to order breakfast. Excellent service with a genuine warmth from all staff. Three day package a great way to experience luxury on the waterfront in cairns.

A lovely town with plenty to do.The rail and sky rail,military museum and walks just up and down the waterfront and choices of eateries was amazing. Prawn star on the wharf was great and the hotel is wonderfully placed for walking all around the town .The casino was at the facility and was a great time.

We stay here when we visit Cairns as we are long time Accor Members. The Staff are all wonderful and the rooms are always immaculate along with the comfy bed and pillows. No complaints here and the bottle of wine was an unexpected bonus. Thank you so much. We’ll be back.

The room was large and comfortable although a little dated. We paid extra for the water side view which was quieter than when we stayed previously city side view. I liked the Pod coffee machine and the choice of cup or mug. Mini bar is not available yet due to COVID restrictions still in place. Both nights we dined at Tamarind Restaurant, the food was exceptional as was the service and friendly staff. We may have been lucky that there were live bands on both Friday and Saturday nights but check the Reef Hotel Casino website in advance as they do manage to get great entertainment (free to guests and public). You can have a drink, dance or just listen to the music (and if you have a few to many drinks you can safely make it to your room without having leave the premises. The Casino is great too. We received a couple of free gaming vouchers for the tables so thought we would have a go and the Croupier took the time to explain how to play Roulette and was very friendly, patient and encouraging. Flinders Restaurant has the best steak sandwiches with down to earth prices on the menu. Check out was so easy. We used Casino parking and on arrival the reception validated our parking ticket so we could come and go if we wanted. We didn't need Valet parking as Hotel parking is very close to the Hotel lifts. Just drop your keys in the box outside the lobby lift and head on down to the car park. Your invoice gets emailed to you same day. Best weekend 'IN' we have had in a long time.

Good location, in the centre of the city, I loved the ocean view, Very clean hotel, Large room, Good customer service , great gym and sauna , I wish their restaurant was open, otherwise I enjoyed dinner at the casino .

The staff at Pullman Reef were amazing, from the cleaning team to front desk and caffe staff they were all welcoming, kind and helpful. We loved the suite we were in perfect for a family of 4, 2 adults and 2 kids. My parents loved there room well. The breakfast was delicious and coffee was great. Overall we had a great time and enjoyed our stay. Thanks to all the staff at Pullman Reef. Definitely will be back on next visit to Cairns.

We had a teriffic stay , but the rooms are getting a bit tired door shutters dont work properly plugs in wash basins dont work , floor boards need repolishing, staff are very friendly and happy to help, we found it frustrating checking into the casino 4 times a day(could be a better system for people staying at the hotel