Novotel Cairns Oasis Resort 4,5 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 3 179

Novotel Cairns Oasis Resort - Image 1
Novotel Cairns Oasis Resort - Image 2
Novotel Cairns Oasis Resort - Image 3
Novotel Cairns Oasis Resort - Image 4

Opis

O hotelu

  • Obfite śniadanie w formie bufetu z daniami na ciepło i na zimno

  • Restauracja Mizuna zaprasza na nowoczesne dania w odprężającej atmosferze

  • Darmowy szybki Internet WIFI w holu

  • Telewizory LCD 55" z Chromecastem we wszystkich pokojach gościnnych

  • 5 modułowych sal konferencyjnych

Nasze pokoje

Take advantage of our Flight + Hotel offers

Discover

Lokalizacja hotelu

Novotel Cairns Oasis Resort

122 Lake Street
4870 CAIRNS
Australia

Pozycja GPS:-16.918613, 145.772766

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

MOKU BAR + GRILL

Moku allows your soul to an endless summer that echos the vibrancy & culture of island life, a far cry from traditional yet familiar enough to be a favourite, the food is vibrant and full of texture, the drinks are sassy and the vibe is just right.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 3 179

Ocena TripAdvisor  4.5/5  Liczba opinii: 482

Certyfikat Doskonałości 2024

Experience at Novotel Oasis Cairns

Ocena na stronie TripAdvisor 3.0/5

Worldtravellers02 Couples - Opinia zatwierdzona w TripAdvisor

The resort is beautiful. Big and has many rooms. Conveniently located. Customer service requires improvement. Instead of making you feel welcome, it was a mechanical processof checking you in. We arrived at 1pm but was told the room was not ready as check in was a 3pm. No effort was made to accommodate us as I am sure with a resort sobig there were rooms available. Instead we waited past 3pm for our room to be finally available. We stayec for 4 nights. On the last night there was problems with my connectivity to the wifi. Everytime they say someone will come to help, we just wait and wait. So instead we walked to reception. After one of the receptionist connected us to their ITsupport, it worked and then stopped. When I called reception again, I was told to wait because he could not handle wifi issues and the other person was somewhere in the hotel. Staff needs to be trained for dealing with customers complaints. Overall I expected a higher level of experience at an Accor hotel but was disappointed. But they did leave a bottle of sparkling wine and 2 chocolates for our anniversary. That was nice Expected a higher level of service at this hotel

Was ok but not wow!!

Ocena na stronie TripAdvisor 3.0/5

R9795VZmarks Opinia zatwierdzona w TripAdvisor

This place was mainly ok but just needs a few fixed. Bar service was average to be fair. Wasn't overly busy but took 8-10mins to get served. Reception only ever had 2 people on. Location was great! Very comfortable. Complex overall needs TLC!

Great location and holiday feel

Ocena na stronie TripAdvisor 4.0/5

Andrew B Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Spent a couple of nights at this hotel as part of a workshop meeting on site. Location is great and only a couple of minutes walk from Esplanade in central Cairns. Lovely lobby area and pleasant welcome. I had a very nice room with views of the central pool. Though poolside a very quiet and comfortable room. Lovely desk area with lots of room to set up a laptop. Staff pleasant and service nice. The meeting facilities were also excellent. A very nice experience and highly recommended.

We'll be back

Ocena na stronie TripAdvisor 5.0/5

Andrew S Opinia zatwierdzona w TripAdvisor

This was the second time that we stayed at the Novotel and it was great! Awesome place to stay with a young family close to all that we needed. If it were up to the kids, we would have stayed in the pool the whole time we were in Cairns. All the staff were amazing, however calling out Mel specifically. She made sure that as a family we had the best time. We will be back again in the future.

Novotel review

Ocena na stronie TripAdvisor 5.0/5

Marcus L Opinia zatwierdzona w TripAdvisor

We enjoyed our time here, great service, Mel in the restaurant was outstanding. Pool was a big hit and the swim up bar was a nice touch. Service overall was very good, some areas were suffering staff shortages but the other wait staff seemed to cover really well.

Thank you for sharing your review! We're thrilled that you had a great time and enjoyed the excellent service, especially from Mel in the restaurant—she’ll be happy to hear your kind words. It’s wonderful to know the pool and swim-up bar were highlights for you as well. We appreciate your understanding regarding the staffing shortages, and we’re glad to hear the rest of the team managed to cover things smoothly. We look forward to welcoming you back for another enjoyable stay!

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 978 Liczba opinii 9.6/10 Lokalizacja
  • 1 576 Liczba opinii 7.1/10 Pokój
  • 1 897 Liczba opinii 8.8/10 Obsługa
  • 19 Liczba opinii 8.9/10 Internet
  • 961 Liczba opinii 9.2/10 basen
  • 686 Liczba opinii 7.2/10 Czystość
  • 669 Liczba opinii 7.6/10 Jedzenie
  • 577 Liczba opinii 5.6/10 Komfort

Zarządzane przez Trustyou

Inne nasze placówki w pobliżu

Cairns - wszystkie nasze hotele