Novotel Cairns Oasis Resort

Novotel Cairns Oasis Resort 4,5 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 2 930

hotel certyfikowany ALLSAFE

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Opis

O hotelu

  • Obfite śniadanie w formie bufetu z daniami na ciepło i na zimno

  • Restauracja Mizuna zaprasza na nowoczesne dania w odprężającej atmosferze

  • Darmowy szybki Internet WIFI w holu

  • Telewizor LCD z filmami i kanałami telewizji kablowej

  • 5 modułowych sal konferencyjnych

Lokalizacja hotelu

Novotel Cairns Oasis Resort

122 Lake Street
4870 CAIRNS
Australia

  • LAKE STREET:  WEST BUS DEPOT

  • LAKE STREET.:  SOUTH NO. 3 BUS DEPOT

  • LAKE STREET:  CAPT COOK H'WAY FLORENCE ST

  • Samolotem

    CAIRNS W 6km / 3,75 mil

  • Pociągiem

    CAIRNS W 1km / 0,63 mil

Pozycja GPS:-16.918613, 145.772766

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Podjazd dla wózków
  • Centrum wellness
  • Klimatyzacja
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne

MOKU BAR + GRILL

Moku allows your soul to an endless summer that echos the vibrancy & culture of island life, a far cry from traditional yet familiar enough to be a favourite, the food is vibrant and full of texture, the drinks are sassy and the vibe is just right.

Nasze pokoje

Jasne i przestronne pokoje w hotelu Novotel Cairns Oasis Resort to idealne miejsce na chwilę relaksu i odpoczynku. Do dyspozycji gości są apartamenty i pokoje z prywatnym balkonem lub tarasem wychodzącym na basen z laguną, tropikalne ogrody na terenie hotelu lub na miasto Cairns. Wyposażenie obejmuje klimatyzację, biurko, sejf, minibar i telewizor z kanałami telewizji kablowej.

Opinie naszych gości

Opinie gości dotyczące hotelu
Novotel Cairns Oasis Resort

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 2 930

Ocena TripAdvisor  4.5/5  Liczba opinii: 254

Certyfikat Doskonałości 2022

Not enough staff and no supplies

Ocena na stronie TripAdvisor 3.0/5

Climber221512 Opinia zatwierdzona w TripAdvisor

Bar Staff very slow, a lot of them are not friendly. No skim milk for the 8 days, but Woolworths down the road had plenty. A lot of things e.g. champagne that was on your list but not available, also BWS had it. Would not recommend.

Family stay

Ocena na stronie TripAdvisor 5.0/5

Julie C Opinia zatwierdzona w TripAdvisor

The definition of service, is staying at the Novotel in cairns. Staff are friendly, helpful and obviously enjoy their jobs. We had to change my parents room as my dad couldn't get into the bath which had the o erhead shower in it. And the staff were more than happy to change rooms

Hello Julie C So happy that the team looked after yourself and Dad and that you had a fabulous holidays. look forward to welcoming you back in the future. Kind regards Shelly Operations Manager

Great stay!

Ocena na stronie TripAdvisor 4.0/5

englishsj Opinia zatwierdzona w TripAdvisor

This was a return visit for us and, just as on previous stays, we were not disappointed. Shelly and the team run a professional and friendly service in which you feel welcomed and valued as a guest. We stayed for a week and were happy with the service and attention to detail. Susana, Deb, Gesela, Marisa, to name but a few staff members who really stood out during our stay. Maxii in particular was fantastic in their care and follow up when our daughter had been unwell and this really makes a difference to the guest experience. It is never long enough and we cannot wait to return :)

Hello englishsj So happy to read that the entire team looked after you. 😁 I will make sure to pass on your positive message to each one of them especially Maxii. engliishsj we look forward to welcoming the entire family back in the future. Kind regards Shelly Operation Manager

Relaxing

Ocena na stronie TripAdvisor 5.0/5

sdd016 Opinia zatwierdzona w TripAdvisor

Staff were fantastic, from check in to departure. Swim up Bar was great. Pool was really nice and they supplied pool toys for the children (water pistols, ball games, sand play items). Very relaxing weekend away.

Hello sdd016 So happy you had time to relax and enjoy Moku beach club swim up bar and that the team looked after you. You must of been inhouse when our popular VIK (very important kids Programme) was on. 😁 Happy to read the entire family enjoyed our little Oasis. Kind Regards Shelly Cuthbertson Operations Manager

Relaxing stay before Xmas rush

Ocena na stronie TripAdvisor 5.0/5

Stephen B Opinia zatwierdzona w TripAdvisor

We enjoyed our five night stay with the family. Clean and comfortable rooms. Great food - they even had a buffet! Staff were very welcoming. Pool was large and comfortably warm. This hotel has excellent booking/cancellation policies for COVID-19. Recommended.

Afternoon Stephen B Thank you for your great review of our little Oasis, So happy to read that you enjoyed the food in Moku and that our Cleanliness was spot on. Stephen B look forward to welcoming you back in the future. Kind regards Shelly Cuthbertson Operations Manager

Amazing

Ocena na stronie TripAdvisor 5.0/5

billyf869 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

This was our second stay at the resort in 3 months. We love it. The staff are exceptional. The rooms are nicely appointed with a great shower and comfy bed. The hotel was clean and fresh. The food was tasty. The location was a handy walk to other restaurants and walking paths.

Billy, Thank you for taking the time to review our Resort. We appreciate your repeat business and great to hear our team have been looking after you well. We look forward to welcoming you back for your third stay. Regards, Scott Grant General Manager

Much needed R & R

Ocena na stronie TripAdvisor 5.0/5

blondydon Opinia zatwierdzona w TripAdvisor

The staff were very friendly and knowledgeable. Nothing was too much trouble. The entire resort was sparkling clean and very well maintained. The serving sizes from Moku were huge. Loved, loved, loved the smoked potatoes! Kia, at reception, was very helpful

blondydon, Thank you for taking the time to review our Resort. Great to hear our team looked after you well especially Kia and found the property well maintained. I agree the smoked potatoes are delicious. We look forward to welcoming you back again. Regards, Scott Grant General Manager

An Excellent Stay in Cairns

Ocena na stronie TripAdvisor 5.0/5

Robert K Opinia zatwierdzona w TripAdvisor

What an excellent stay. From making reservations and subsequently changing them, I dealt with such a helpful reservation manager who even gave advice on our itinerary and a choice of restaurants to celebrate my wife's birthday. On arrival front office staff had us checked into a lovely spacious room. We enjoyed the prompt service of the room service for our breakfasts. We had dinner one evening at the hotel and were able to sit at a pleasant location over-looking the pool. The meals were good, location was again excellent. No doubts about where we will be staying on our next visit to Cairns.

Robert K, Thank you for taking the time to review our Resort. Great to hear you enjoyed an excellent stay with us to celebrate your Wife's birthday. I will pass on your comments to our team especially Ange in Reservations. Our central CBD location is very convenient and we appreciate you dining with us. We look forward to welcoming you back again soon. Regards, Scott Grant General Manager

THANKYOU

Ocena na stronie TripAdvisor 5.0/5

92gerry751 Opinia zatwierdzona w TripAdvisor

Quite simply, a great family hotel.Nice to meet new people also staying, feeling relaxed and chatting away over a Negroni. From the check in to the checkout - and everything in-between, everything was relaxed, The stand out for me are the people and across all areas. Thankyou to the cleaners who did an amazing job each day to tidy up after 2 kids! Thankyou to the concierge who treated my birthday girl as if she was the only one in the room - the smile on her face with the little arrival gifts and friendly hellos were priceless. Thankyou to the "Entertainment team' who held regular events for the kids' In short, Great People, Great atmosphere, Great service, Great value. When in Cairns - will always be at The Novotel - as good as it gets in hospitality.

Afternoon 92gerry751 Thank you for your amazing review and for placing it on TripAdvisor. So glad the entire family enjoyed themselves in our little Oasis. Kind regards Shelly

Close to everything

Ocena na stronie TripAdvisor 5.0/5

DeLuGoldCoast Opinia zatwierdzona w TripAdvisor

Lovely rooms and great space outdoors. It was quiet which means you got a lounge chair around the pool and a table at the restaurant. Nice food and generous proportions and the pool bar has quick service.

DeLuGoldCoast, Thank you for taking the time to review our resort. Great to hear you enjoyed our rooms, outdoor spaces and our team were super responsive. We look forward to welcoming you back again. Regards, Scott Grant General Manager

Back again

Ocena na stronie TripAdvisor 5.0/5

Robbo2553 Opinia zatwierdzona w TripAdvisor

Stayed here quite a few times, always found it to be an excellent experience, nice clean rooms, very courteous and helpful staff, great restaurant with delicous meals. Ideal place for a relaxing time away.

Afternoon Robbo2553 Thank you for the amazing review so happy to read you enjoy your stay and the team looked after you. Kind regards Shelly Cuthbertson Operations Manager

Awesome getaway spot

Ocena na stronie TripAdvisor 5.0/5

V7541VVrobertd Opinia zatwierdzona w TripAdvisor

The hotel is very well maintained, has luscious tropical gardens, the pool area is very inviting and the cocktails were amazing. Highly recommend this for a weekend getaway. The hotel is very conveniently placed in the hear of Cairns and is only a short walk to anything in the City Centre.

Afternoon V7541VVrobertd, Happy to read that you had time to enjoy the pool, cocktails from Moku and our beautiful gardens. We are very lucky at Novotel to have our very own horticulturist I will make sure to pass this feedback on. V7541VVrobertd we hope to welcome you back in the future. Kind regards Shelly Cuthbertson Operations Manager

Always a wonderful stay

Ocena na stronie TripAdvisor 5.0/5

Indathebeach Opinia zatwierdzona w TripAdvisor

This hotel is lovely, that goes without saying… but what makes it really special are the team there that are always happy, accommodating, warm and friendly and the little things that they do to make your stay extra special. I’ve been to this hotel a few times and will definitely return, love Novotel Cairns!!

Afternoon Indathebeach WOW thank you for the amazing review it really means allot to the team especially at the moment. Indathebeach hopefully the team can welcome you back soon. 😁 Kind regards Shelly Cuthbertson Operations Manager

Great Staff

Ocena na stronie TripAdvisor 5.0/5

FordyCups Opinia zatwierdzona w TripAdvisor

The Novotel is an excellent place to stay. Great location, the restaurant is excellent, the rooms are really comfortable and spacious enough for two people but the highlight is the friendly professional staff.

FordyCups, Thank you for taking the time to review our Resort. Great to hear you enjoyed our comfortable rooms and Moku Bar & Grill. Even better that our team were the highlight of your stay. We look forward to welcoming you back again. Regards, Scott Grant General Manager

highly recommend

Ocena na stronie TripAdvisor 5.0/5

Margaret W Opinia zatwierdzona w TripAdvisor

this hotel is very well situated and the staff were all amazing so helpful and friendly very welcoming breakfast is really good and dinner was good also loved the swim up bar bed was a bit to firm for me but rooms are lovely and clean to

Margaret W, Thank you for highly recommending our hotel. Great to hear our team were amazing and breakfast tasty. We look forward to welcoming you back again. Regards, Scott Grant General Manager

Fabulous stay at a well located hotel with great amenities and superb pool

Ocena na stronie TripAdvisor 4.0/5

KavitaKashyap Opinia zatwierdzona w TripAdvisor

Our initially allocated room was underwhelming but on letting the reception know they were able to accomodate us into the main building up recently renovated rooms which were far more cleaner, nicer, spacious and modern! Plenty of kids activities run everyday during holidays plus the lagoon pool with bar was great! Breakfast was great but options were limited by day 3. They can increase their range but again due to COVID they had a la carte which was good

Kavita, Thank you for choosing to stay with us at Novotel Cairns Oasis Resort. For that new room feel the Deluxe and Deluxe pool view rooms are the room type to book they are worth the upgrade fee. Sorry there was an issue with your initial room, I have addressed with our team to ensure this doesn't happen again. Our kids activities over the school holiday period has been a real hit and we are looking to extend over peak times, watch this space. We hope to welcome you back again. Regards, Scott Grant General Manager

Great staff committed to great customer service

Ocena na stronie TripAdvisor 5.0/5

Jennifer D Opinia zatwierdzona w TripAdvisor

The staff were so accommodating, friendly and helpful. The renovated rooms were functional and very comfortable. My only suggestion for improvement would be the service at the internal bar. We were asked to go outside to order.

Jennifer, Thank you for taking the time to review our hotel. Great to hear you enjoyed your time with us and felt well looked after by our committed team. Appreciate your constructive comment on how we can improve. We look forward to welcoming you back again soon. Regards, Scott Grant General Manager

Relaxing and refreshing oasis out of the heat

Ocena na stronie TripAdvisor 5.0/5

H4963DPjanes Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Great place to stay. Easy access to Esplanade, and close to a huge array of great restaurants. Super comfy bed!!! Pool very relaxing at night - even had it all to myself. Friendly staff - who help are a stone's throw away to help.

Jane S, Thank you for taking the time to review our hotel. Great to hear you enjoyed our central location and super comfy bed. We look forward to welcoming you back again soon. Regards, Scott Grant General Manager

Work trip

Ocena na stronie TripAdvisor 5.0/5

Eagleye1963 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

I have stayed here last year and wanted togo back. This time I brought a work colleague who will be visiting Cairns several times this year. I am an accor member and was able to share my benefits with him. Very nice venue, meals , friendly staff and centrally located. Great spot.

Eagleye1963, Thank you for choosing to stay with us again, great to hear you bought along a colleague and both enjoyed your time with us. Thank you for being an Accor Loyalty Member and we hope to welcome you back again. Regards, Scott Grant General Manager

YEARLY HOLIDAY

Ocena na stronie TripAdvisor 4.0/5

vidonnamark Opinia zatwierdzona w TripAdvisor

rooms were clean. first room aircon leaked and fridge didn't work but staff happily shifted us. Would like to have been informed when we checked in about breakfast changes due to covid . still a nice place to stay.

vidonnamark, Thank you for recently choosing to stay with us at Novotel Cairns Oasis Resort for your yearly holiday. Sorry for the initial issue with your room however great our team could resolve quickly. We have transitioned to a cafe style al a carte breakfast offering as we are no longer able to offer the buffet, will speak to the team to ensure we advise on check in. We hope you were able to relax and enjoy the beautiful Cairns Region. Regards, Scott Grant General Manager

Najnowsze opinie: 20

Partner: TripAdvisor

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