Mantra Aqueous 4 étoiles

Note Avis clients (Note ALL) 4.5/5 842 avis

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Description

Les plus de l'hôtel

  • Situé à proximité des boutiques, des restaurants et de la plage

  • 4 grandes piscines

  • Barbecues gratuits et parties communes

  • Appartements indépendants spacieux pour longs séjours

  • Parking gratuit

Nos hébergements

Localisation de l'hôtel

Mantra Aqueous

3 Davidson Street
4877 PORT DOUGLAS
Australie

GPS:-16.485091, 145.466119

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Animaux non admis
  • Navette
  • Wifi
  • Air conditionné
  • Etablissement entièrement non-fumeurs

4 piscines

If you feel like a swim there's no need to even pack a towel when you book a deluxe Port Douglas swim-out room. Simply walk out the door of your accommodation onto a sunny pool deck and relax on the sun lounge or slip straight into the water.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.5/5  842 avis

Note TripAdvisor  4.0/5  1 685 avis

Certificat d'excellence 2023

Poorly run establishment

Note TripAdvisor 1.0/5

patrickwS2541VO Avis TripAdvisor

To call the day before a booking and demand we upgrade due to your own oversight was super unprofessional. Generally when a business stuffs up and inconveniences their customer they'll be forthcoming in making sure their needs are met, but we received absolutely nothing. To go with this, the room had a heap of mould. The pictures, the bathroom ceiling the lamps and part of the balcony, had very obviously established mould that has just been ignored. The only lift was also broken for half a day, and no general communication email was sent out. I know it's only a 3 story building, but it made getting to and from the car a major hassle with a pram, there was literally no alternative for elderly and people with a disability, so you'd think a general email to all current guests explaining the issue and a general ETA would be a given.. All up, I am super disappointed in a bunch of things that are pinned to a poorly run establishment rather then bad luck, so I'll be both avoiding mantras for a bit and letting others know about the this particularly poor one.

Dear Patrick, Thank you for taking the time to share your feedback about your recent stay at Mantra Aqueous. I’m truly sorry for the miscommunication regarding the bedding arrangements. I had sent out an email to apologise for this oversight, and we appreciate your understanding in these situations. As one of the few properties in Port Douglas with an elevator, we did not anticipate the inconvenience caused by its unexpected outage. I want to assure you that we acted quickly, with a technician arriving on-site the same day to resolve the issue. We understand how challenging this was, particularly for guests with prams or mobility issues, and we regret any hassle it caused. I also appreciate your comments regarding cleanliness. We take these matters seriously and will be addressing them with our housekeeping team immediately. Your feedback is invaluable in helping us improve our services. If you’d like to discuss your experience further, please don’t hesitate to respond back to my direct email. Thank you for your understanding, and we hope to have the chance to welcome you back in the future. Sincerely, Emelia Rockliff General Manager, Mantra Aqueous

Great place to stay.

Note TripAdvisor 5.0/5

lindsay i Avis TripAdvisor

We stayed in the one bedroom spa room. For two nights. The room was fantastic clean had a full kitchen and laundry. Two ! Lounges and a spa overlooking the pool. The staff were truly amazing really friendly. It’s in the best location in Port Douglas. It’s the quiet part and s short walk to the beach. Overall great place to stay.

Dear Lindsay, Thank you for your fantastic review! We’re so glad to hear you enjoyed your one-bedroom spa room and found it clean and well-equipped. It’s wonderful to know that our staff made a positive impression and that you appreciated the quiet location close to the beach. We look forward to welcoming you back for another great stay! Sincerely, Emelia Rockliff General Manager, Mantra Aqueous

Wonderful stay at the Mantra Aqueous, Port Douglas

Note TripAdvisor 5.0/5

Michelle K Avis TripAdvisor

This hotel is well located close to the hub of Port Douglas with everything within a short walking distance. Our apartment was clean and comfortable, with everything in working order. Check in and Check out was very efficient and all staff were very friendly, professional and helpful.

Thank you so much for your kind words! We’re thrilled to hear that you had a wonderful stay at Mantra Aqueous and enjoyed our convenient location in Port Douglas. It’s great to know that you found your apartment clean and comfortable, and that our team provided friendly and efficient service during your check-in and check-out. Your feedback means a lot to us! We hope to welcome you back for another fantastic stay in the future. Warm regards, Emelia Rockliff General Manager, Mantra Aqueous

idéalement situé

Note TripAdvisor 4.0/5

PierreMara Escapade entre amis - Avis TripAdvisor

en plein centre ville,au pied des restaurants, pas loin de la plage, un hotel fonctionnel et calme avec 4 piscines, 2 de chaque coté.Un jacuzzi sur chaque balcon. Pas de Wifi performant mais avec une carte sim australienne tout roule.

Dear Pierre, Thank you so very much for the lovely review on your stay with us at Mantra Aqueous on Port and we are pleased you enjoyed it. Its lovely to hear from our international travellers and even more lovely to know you had the opportunity to explore such an amazing part of the world we are lucky to call home. Bon Voyage and safe journey in Australia Warm regards

un bon rapport qualité prix pour l'australie.

Note TripAdvisor 4.0/5

brig56 En famille - Avis TripAdvisor

Appartement très sympa ,nous étions 4, une entrée commune et ensuite un apartement chacun avec cuisine balcon et jacuzzi sur chaque balcon, vue sur la piscine et verdure. endroit très calme, et à proximité de restaurants et boutiques à pied une très belle expérience. Possibilité de réserver des excursions, barrière de corail, daintree forest, avec pick up à l'hotel. Personnel très gentil et très serviable.

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 437 avis 9.8/10 Site
  • 548 avis 7/10 Chambre
  • 374 avis 8.8/10 Service
  • 7 avis 7.8/10 Internet
  • 246 avis 5.2/10 Confort
  • 227 avis 6/10 Propreté
  • 212 avis 8.3/10 Piscine
  • 82 avis 8.2/10 Espace bien-être

Dispensé par Trustyou

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