Mantra Aqueous Port Douglas 4 stars

Customer review rating (ALL Rating) 4.4/5 925 reviews

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Description

Hotel extras

  • Soak up the North Queensland sun in our four outdoor lagoon style pools.

  • Feel at ease with our secure undercover parking.

  • Treat yourself to a kid-free adventure with our child minding services.

  • Utilise our business centre with an internet lounge (note fees apply).

  • Stay up to date virtually with our in-room internet access.

Our accommodation(s)

Hotel location

Mantra Aqueous Port Douglas

3 Davidson Street
4877 PORT DOUGLAS
Australia

GPS:-16.485091, 145.466119

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

4 pools

If you feel like a swim there's no need to even pack a towel when you book a deluxe Port Douglas swim-out room. Simply walk out the door of your accommodation onto a sunny pool deck and relax on the sun lounge or slip straight into the water.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  925 reviews

TripAdvisor Rating  4.0/5  1,660 reviews

Certificate of excellence 2023

Excellent location

Customer review rating 5.0/5

Peter F. Couples - Confirmed reviews ALL

Location was excellent, so close to everything. Staff were easy to communicate with and very helpful. Rooms were clean and tidy.

Dear Peter, We very much appreciate your comments regarding your stay at Mantra Aqueous Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emelia Rockliff General Manager, Mantra Aqueous

Customer review rating 1.0/5

Anonymous Couples - Confirmed reviews ALL

1st room we were moved fridge not working on arrival. Moved to another room. Toilet, tv and lamp not working. Fixed on day 2. Tv replaced day 3. Lounge very uncomfortable. Sorry to say I would not stay again. Maintenance man awesome.

Great spot, amazing pool

Customer review rating 5.0/5

Rebecca Families - Confirmed reviews ALL

Was great from check in to check out. Pool was great, rooms were nice a quiet. Great location to walk to restaurants and beach.

Dear Rebecca, We very much appreciate your comments regarding your stay at Mantra Aqueous Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emelia Rockliff General Manager, Mantra Aqueous

Great location, amazing pool

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Everything was perfect except for some rowdy guests who sang and used the pool at 1am for two nights in a row. Had an issue with the air con and reception staff looked into it. Pool access rooms were amazing.

Dear Jessica, We very much appreciate your comments regarding your stay at Mantra Aqueous Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We do apologise for the disruption from these guests, please note we have an after-hours number and on-site manager to deal with these issues should they occur in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emelia Rockliff General Manager, Mantra Aqueous

Good stay

Customer review rating 4.5/5

Fiona Families - Confirmed reviews ALL

Just a one night stay at Aqueous, our usual Port Douglas resort. Clean room, great reception, no issues whatsoever. Will always stay here.

Dear Fiona, We very much appreciate your comments regarding your stay at Mantra Aqueous Port Douglas. It is always a pleasure to receive positive feedback especially from our highly valued return guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emelia Rockliff General Manager, Mantra Aqueous

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Other web-users rate our hotel

  • 508 reviews 9.9/10 Location
  • 600 reviews 7.2/10 Room
  • 410 reviews 8.5/10 Service
  • 11 reviews 8.8/10 WiFi
  • 280 reviews 5.7/10 Comfort
  • 244 reviews 8.1/10 Pool
  • 243 reviews 6.4/10 Cleanliness
  • 99 reviews 8.1/10 Wellness Area

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