曼特拉 100 展品酒店 - 墨尔本 4 星

客户意见评级 (ALL 评级) 3.7/5 1,355 评论

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描述

酒店其他优惠

  • 位于墨尔本中央商务区的中心地带

  • 酒店靠近墨尔本的主要景点

  • 驱车 10 分钟可达墨尔本板球场和 AAMI 公园

  • 步行可达剧院、餐厅和体育场馆

  • 可前往大型购物区

我们的客房

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酒店位置

曼特拉 100 展品酒店 - 墨尔本

100 Exhibition Street
3000 墨尔本
澳大利亚

GPS:-37.81338, 144.971413

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 不允许携带宠物
  • 无线网络
  • 空调
  • 100% 无烟酒店

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  3.7/5  1,355 评论

TripAdvisor 评级  3.8/5  1,647 评论

Sadly best to avoid

Tripadvisor 评级 2.0/5

K303IQmariet 经 TripAdvisor 认证的评论

Sadly this is a negative review. As an ACCOr member this has been the worst experience of all our bookings in this group. Simply - room not ready on arrival, rooms dirty with food on floor and terrible smell, no care in stocking crockery with random amounts of articles available showing lack of care by management, shower recess blocked and drain backing up so showers taken with ankle deep dirty water in bathtub, common spaces dirty. Clean towels and sheets only positive. Overall neglected and rundown, dirty, smelly. Avoid if possible.

AVOID THIS HOTEL

Tripadvisor 评级 1.0/5

75cathyt 经 TripAdvisor 认证的评论

Booked with free breakfast to make our mornings easier. Hotel taken over recently and received no message to say they don’t provide breakfast anymore , not told when we arrived , only found out when waiting for breakfast on the first morning. I had factored breakfast into the hotel cost but now had to pay more for breakfast off site , I could’ve stayed somewhere cheaper . No offer of reimbursement. It got worse …… two unauthorised transactions amounting to $400 taken from our credit card over the next two mornings . We had fully paid beforehand with Agoda and only presented our credit card as security on the room with $100 hold pending . Two charges came out at 3 am and 4 am on consecutive days until we picked it up . After 2 conversations, emails, manager admitted the hotel had made the charges but couldn’t explain why or what for . Still waiting for transactions to be canceled. Would NOT recommend this hotel .

DO NOT WASTE YOUR MONEY HERE!

Tripadvisor 评级 1.0/5

Michelle G 经 TripAdvisor 认证的评论

Absolutely revolting stay! Worst hotel I have ever stayed in. MONEY WAS STOLEN FROM OUR ROOM AND I HOPE KARMA COMES FOR YOU!

客户意见评级 1.5/5

Zhiyong H. 商务住宿 - 所有已确认评论

我入住三晚,每日没有服务人员来打扫过房间

客户意见评级 0.5/5

Ting W. 朋友住宿 - 所有已确认评论

有私人物件(AirPods)遗失在房间,第二天去酒店寻找,苹果的查找功能显示在酒店。前台说清洁工已下班,说无法寻找。因为本人马上要去赶飞机,就恳求前台帮忙寻找,在已经连上了耳机能听到耳机发出声响的情况下,始终找不到。第三天,携程客服继续尝试联系酒店寻找,清洁工不答复捡到耳机的情况,依旧找不到。很离谱,客人在房间遗漏物品,前台跟我说这是你自己掉的,跟我们没关系……并没有想帮客人解决问题的态度。而且我是退房第二天就去找了,前台说我为什么不早点联系他们??就着实超级离谱。 总的评价就是,这家酒店的工作人员非常不近人情,没有服务意识,也不帮助客人解决问题。非常差劲👎

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其他网络用户评价我们的酒店

  • 932 评论 9.7/10 位置
  • 1,463 评论 5.5/10 房间
  • 854 评论 6.3/10 服务
  • 40 评论 3.1/10 上网
  • 674 评论 2.8/10 清洁度
  • 312 评论 4/10 设施
  • 198 评论 4.1/10 氛围
  • 115 评论 3.5/10 早餐

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