Mantra South Bank Brisbane 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 2,536 件のレビュー

Mantra South Bank Brisbane - Image 1
Mantra South Bank Brisbane - Image 2
Mantra South Bank Brisbane - Image 3
Mantra South Bank Brisbane - Image 4
161 Grey Street, 4101 SOUTH BANK, Australia

説明

ホテルのその他の情報

  • Mantra South bank is right in the middle of everything you come to Brisbane for..

  • On site restaurant.

  • GYM, Lap pool and Spa.

  • Conference and Events.

  • On-site or self-parking available.

当ホテルの客室

ホテル所在地

Mantra South Bank Brisbane

161 Grey Street
4101 SOUTH BANK
Australia

GPS:-27.477997, 153.020861

電話番号
ファックス +61 7 3305 2599

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
建物付近
  • 駐車場

Ovello Bar & Kitchen

Ovello Bar & Kitchen is inspired by Mediterranean holidays sun-soaked terraces, lush gardens, colourful parasols and the casual vibes of the Amalfi Coast. Experience a generous spritz offering, authentic stone-baked pizza and humble Italian share plates.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  2,536 件のレビュー

トリップアドバイザーの評価  4.0/5  2,862 件のレビュー

Great location with great hospitality.

トリップアドバイザーの評価 5.0/5

AussieItchyFeet_13 トリップアドバイザー認証口コミ

This was our first visit to the Mantra but it will not be our last! The service team went out of their way to be helpful to us - my partner is in a wheelchair and they were wonderfully kind. We booked a Studio City View Apartment and had an amazing view from our balcony of the light show on the Star at Queen's Wharf. The hotel is also close to QPAC (where we were attending a performance) and Southbank restaurants. Overall wonderful

Poor experience - Communication, and Condition of Room

トリップアドバイザーの評価 1.0/5

Fiona E トリップアドバイザー認証口コミ

I had a few issues with this hotel. Before arrival, I phoned to confirm that there were 2 rooms for my business colleague and I. Being told there was only one room (and the stay being for tomorrow night for a busy conference!) I panicked. The person on the phone didn't suggest checking under my colleague's name, and didn't have availability. Accordingly, we booked an alternate accommodation for my business partner so he had a roof over his head. Mantra then charged a nights accommodation as "he was a no show". When I enquired, they couldn't provide the phone numbers they apparently called all afternoon. Not a great system when you can't tell the number called, and disappointing that the worker didn't have the thought process (unstressed, opposite to me) to check under my colleagues name. I had been a contact on the other booking, also weird I didn't get a call. When I was checked into the hotel, I was "upgraded". I would have hated to see the actual room booked if this was an upgrade. Firstly, it was a conjoined room (not ideal for a single female traveler) and when I tried to call downstairs to request a change in room - the telephone didn't work. Having heaved my heavy bags to my room, by myself, I didn't feel like going back down to the busy reception desk and I also had to race off to the conference venue. As a single female traveler, I'm not overly comfortable being in a room where the telephone doesn't work - what if someone is bashing at my door in the middle of the night / attempting to get in?? And yes, I checked each time that it was 'plugged in'. The toilet buttons had green around them (mould?), and the bath tub had patches of rust. The couch was also stained, and as such not an appealing place to sit! The door lock/unlock for the sliding door was also sharp. Beware, the train noise is very loud and also woke me each morning (stayed 4 nights). Most disappointing though is the service. At no point walking in/out of the hotel each day did the reception staff look up and greet/acknowledge the guests. I've stayed at a few disappointing Accor Group hotels now, and I'm about done! Luckily 3 months before the next stay is enough time to move hotels. (The phone in my hotel room at Novotel on Collins St also didn't work). In better news, my colleague who stayed at Ivy & Eve apartments was happy with his stay - seemed he got the better end of the deal.

Too big for solos to handle

トリップアドバイザーの評価 4.0/5

tamaidan Solo travel - トリップアドバイザー認証口コミ

My 1st time staying in mantra brand and idk what to expect but I know everything in QLD is bigger, and boy, the most basic category I booked is 55sqm apartment! I came from Hong Kong to Brisbane for first time, and I chose mantra south bank for my 4nts coz it is 5mins walk from the South Brisbane train station where I take a direct airtrain from Brisbane Airport, 7mins walk from Museum bus interchange or busway station, and 5mins walk from Citycat ferries which is too convenient for me when I went to concert at Riverstage one night (which is at the other side of the river) My flight arrived in the morning so I did know my room is not gonna be ready till afternoon. Thank you Grey, who is kind enough for allowing me to store luggage and give me a brief heads up on the weather and what's on nearby, especially Brisbane's ever changing weather. This hotel has their lower floors as hotels while higher floors as residences so you can expect a full furnished setup, with open kitchen, washing machine, bathtub, living room and balconies. However, the hotel setup is pretty basic, or should I say, empty. And there is no drapes or full divider for bathtub so 90% chance you will have water splashed out when showering. Bottled water is not provided complimentary but upon request, even for me as Accor membership number. However, I am given sparkling instead of still when I asked for 2 bottles. Interestingly, they would assume I want it sparkling when I ask for simply water. But it is a very good stay, also thanks to Jennifer the manager for finding the adapter I am much in need for Oceania continent, and Zac for allowing me to keep it as I continue my journey to Auckland (of course, paid, and A$20 is good deal for my usage in the next 7 days too) If you are family or couple coming for long trip or just arriving for short term stay before settling in, this is a great choice to stay, and it is super convenient around.

Great location

トリップアドバイザーの評価 4.0/5

ozpix トリップアドバイザー認証口コミ

Great Location in the middle of Southbank. Huge rooms with lots of space, we stayed in a city view room with a balcony. Great shower pressure and nice shampoo, etc. too. Staff all friendly and helpful. Would stay here again and enjoyed the hot tub near pool too.

Mantra Southbank

トリップアドバイザーの評価 5.0/5

libby h トリップアドバイザー認証口コミ

Very clean and tidy rooms that are a decent size with close walking distance to everything and Public Transport is right at the doorstep. The staff are easy to talk too polite and friendly. I give the Mantra Southbank a AAA+ rating and would not hesitate to stay again.

との提携 TripAdvisor

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